Features/functionality/PC compatibility/lack of up to date playback software.
I have recently purchased (5Aug21) and setup a Navig8R NavCam -818SHD Batch No 17692 from Harvey Norman Online with which I have a few issues regarding its features/functionality/PC compatibility and playback. Fortunately it was easy enough to setup and the post setup support I received from LaserCo has been good however these are my issues which I don't think can be solved in the short term until another more updated model is available.
Firstly regarding PC connectivity for example, contrary to the information on page 11 of the User Manual do...cumentation you cannot playback any files on the device on a PC when plugged it into any USB port on any one of my 3 Windows PC computers which I have namely (1WIN10 desktop, WIN7 desktop and a WIN10 laptop) all with multiple USB ports it cannot be “seen” in Windows Explorer regardless of which USB ports I used unlike my previous PAPAGO! CrashCam which I also purchased from Harvey Norman over 10+ years ago now which worked perfectly until its power supply recently failed “killing” the device and blowing 2 fuses in my car in the process! When I discovered the above PC issues I contacted firstname.lastname@example.org as I was then wondering if I may have a setting that was incorrect as I never had a problem with this which I used to do on my previous PAPAGO! CrashCam as the device screen is far too small to see anything played back in any detail. I was then advised that the device is only supported by Windows 7 which hasn’t been supported by Microsoft since early January 2020 and I am further disappointed that is not even supported by Windows10! Anyway by using a separate external USB micro card reader I have been able to view the .mov files on the device on either a WIN10 or WIN7 PC! however the issue I have now is that I have no GPS or speed data etc shown which I was able to view from my previous PAPAGO! Device without any additional software. Also I have noticed on the (mini) CD which was included in the NAVIG8R box with the device that there is GPS Player software which I was going to install it on my WIN10 desktop PC however I didn’t as I was concerned about the “registry changes may be required during setup” advice warning which could cause conflicts with my existing registry setup and could well cause my WIN7 PC to crash which is the last thing I need to happen to my PC at the moment. Additionally I have asked Laserco Support about the availability of any other Win7 or Win10 some other WIN10 compatible software for me to use that would connect to the NAVCAM device via a USB port on either my HP Desktop or HP laptop WIN10 or WIN7 PCs however there is apparently no such software available.
Purchased in August 2021 at Harvey Norman Online for $378.00.
Very good dashcam let down by battery failure
This unit has a very comprehensive feature set. It worked very well, the video was clean and good resolution - enough to identify number plates and driver expressions when they got stupid and copped a big blast of the horn.
It was good enough for me to buy a second unit for my wife's car. Sadly I cannot recommend it - the internal battery has failed on one unit just out of warranty. It no longer holds a charge and causes the camera to glitch. Worst issue though is that it doesn't save the last video clip when you turn off the ignition. That is ...
Purchased in August 2018.
Rubbish, DO NOT BUY , esp from Dick Smith, keep freeze and stop itself , one of the greatest nightma
I brought this from Dick Smith and their extreme high speech SD card together, from the first day it freeze and stop, complaint to Dick Smith and ask for refund, but they only want me to send back and check, but after they check and return to me , which they said nothing wrong, but thing did not improve, It been more than 2 months I can not use the device properly. what annoy you is this company 's website you can not find their phone number to speak to, they use auto message to return, it took me 3 days before they actually get back to me afte...r I ask PAYPAL to stop the transaction. but very bad ,even now my problem still not solve , what a joke is this country AUSTRALIA, when you go online , you are not fair to be treated .If any person or any Media want to try and test the Device to proof I m not lying, message to me, I will bring it for you to try and see how bad is is.
|Camera Resolution||1296p (Super HD)|
|Features||Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording and Motion Detection|
|Memory Type||MicroSD card|
|Dimensions||60 x 82 x 20 mm|
|Manufacturer Warranty||1 year(s)|
- GTIN13: 9335432023947
- MPN: LSR-NAVC-818SHD
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