Lenovo Legion H600
VerifiedMPN: GXD1C983451 review
Plastic headband cracked after 2 months – Apart from the headset cracking at the top it is quite a nice headset. However, the plastic headband has cracked. This is a common issue and a google search for "lenovo legion h600 headband cracked" brings up many issues of this occurring. I raised an issue with Lenovo and was sent the following response: "Please be informed that this case has been reviewed by our higher manager and he have advised that this crack on the headband will consider as customer induced damage. For further clarifications on induced Damage , Kindly click on the link below: https://support.lenovo.com/au/en/solutions/ht104148-customer-induced-damage-cid-guide-laptops-and-desktops However, our sales team will be happy to assist you by providing a quotation for a new device."
I've had a couple of Lenovo laptops and the quality has been so-so. After my experience with the headset I would not be spending more money with them.
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Update: After several times escalating this complaint with Lenovo and getting denied I raised a complaint with the Qld Office of Fair Trading. They enquitred with Lenovo and once again my claim was rejected. Then 3 or 4 weeks later a suprise email from Consumer Affairs, lenovo have detected that it is a fault and will provided me with a new headset. The new headset does not have the same bulge aroud the charging pins, but time will tell if the design is more robust.