Reviewer Photos & Videos
Beware Don't Buy A LG TV
I paid $5000 for my TV and it has fully stopped working after 2 & half years in use!! I've always been a Samsung buyer however I thought I would try a LG as it recently won more awards than Samsung. My TV tripped a circuit breaker in my house. I contacted LG and they arranged CAMTEC to come out some weeks later to repair the TV. The service technician did not even take the TV off the wall, He ASSUMED it was a Power supply! I asked him take it off the wall and be sure don't make an assumption. However he refused to. TWO weeks later he came out w...ith a power supply and it tripped the circuit again and could not resolve the problem. I complained to Harvey Norman at Marion South Australia ([name removed]) and the LG State manager called me finally and said this was to be resolved quickly and the TV was to be picked up the following Wednesday and returned the following Friday as I explained to him we did not have a TV for 7 weeks! He also mentioned I could call him back anytime. The TV was not picked up on the Wednesday as CAMTEC dis not call me 1/2 before pick up. I missed at my front door by 10 minutes tried calling the driver back with no answer, then I tried again and he refused to come back. CAMTEC then booked it again for the following Friday with two service agents as I requested because they only wanted to send one service agent to lift the TV with me helping. *CAMTEC provide an extremely poor service. *Why CAMTEC technicians make ASSUMPTIONS on a call out costing the customer time and money is senseless. *LG state manager [name removed] certainly does NOT return calls and TXT messages. *Its cost me a lot of time and money waiting around for CAMTEC. Don't buy a LG TV if the customer support is not there to help and resolve the issue promptly. ASSUMPTION'S and bad customer service always costs the consumer stress and money. Its been 9 weeks without a TV kids are on school holidays and had a number off parties with no sports channel.
Purchased in October 2017 at Harvey Norman for $5,000.00.
- OLED55C7T (55")
- Verified purchase
Happy after original screen replaced with latest model.
Bought the LG OLED55C7 from the Good guys on 13/07/2017, paid $3390.00 6 months ago the Burn in appeared down the bottom of the screen, I was advised by LG marketing that they would Organise to replace the screen for me with the latest model screen which was handled in a prompt Manner with excellent communication, the picture is excellent and hopefully will last many years .
Purchased in July 2017 at The Good Guys for $3,390.00.
- OLED55C7T (55")
- Verified purchase
Screen replaced despite expired warranty
Despite the expired warranty, a screen replacement has been arranged by a friendly LG representative and performed later by two skilled gentlemen from LG service team. The new flawless screen reminded me why I had decided to buy the LG OLED TV to begin with; The picture quality is simply unbeatable. Thank you, LG, for turning this experience into a very positive one after all.
Purchased in November 2017 at JB Hi-Fi for $2,996.00.
Easy burn in no warranty
Model Lg oled 55c7t
After about 2 weeks of playing video game several burnt in artefacts Appeared ,tried reducing brightness running refreshers etc.
I played about 5 hours a day for 2 weeks and also watched movies most days but after 2 weeks had noticed burn in starting But nothing would fix it , tried getting warranty through store and through lg but they are quick to dust their hands and say it’s been used outside of its design and no warranty extemely disappointed in lg and oled technology in general as most people have game consoles atta...ched to main tv for themselves or kids or even things like news logos seem like the tv is too susceptible. As for the tv itself “smart functions” are extremely slow and painful to use , the operating system very slow and clunky will be trying a diff brand when I go for a replacement
Purchased at Harvey Norman for $3,500.00.
- OLED55C7T (55")
- Verified purchase
DO NOT BUY THIS!!!!! BURN IN WARNING!!!! Only 2.5yrs!!!!!
Purchased only 2.5yrs ago and I first noticed a faint Netflix Logo on bottom right corner I thought was some Sponsored thing as wouldn’t show on some colour backgrounds but against orange red and pink defiantly see it along with all others including Horizontal line and The mute icon and tv program logos some of which are barely used it’s crazy! I have purchased this from Harvey Norman have extended warranty for like 5yrs was told at the time this is the best of the best TVs well I beg to differ now. It’s been looked at under the extended warran...ty today the guys said burn in isnt covered but they will submit their findings to LG/HARVEY NORMAN or whoever and then go from there. Under ACCC laws they better replace/credit me cost $3000 not acceptable considering I read that LG claim OLED TVs can last 30,000hrs / 10yrs with no burn in!
Purchased in December 2017 at Harvey Norman.
I purchased this tv about two and a half years ago. When new it produced the best picture bar none. However over the last 6 months burn in has become an unacceptable issue. Channel logos, tinted banding across the screen and an area like an oval in the centre of the screen. I will not buy oled again.
Purchased in September 2017 at The Good Guys for $2,950.00.
BEWARE burn in problems
Bought this c7 oled tv nearly 3 years ago, was happy at first but now have burn in at the bottom of the tv. Channel 9 logo plus other items along bottom of tv have been there for over 4 weeks now and will not go away, I believe a $3000 tv should last longer than 3 years. That's it for me for lg oled, just bought a 8k samsung 75 inch and reckon the picture is better than what the OLED ever was.
Purchased in July 2018 at Harveys for $3,000.00.
Get an android TV instead
This smart TV (not android) does not have a Google Play store so that trying to download an app that is not already there is nigh on impossible. I wanted to stream Gaia TV but there is nowhere to do this. Really regret buying this TV although the quality of picture is very good and, like most modern TVs, you have to get a soundbar for decent sound. 3 HDMI ports and no problem getting wireless and Bluetooth.
SCREEN BURN IN DO NOT BUY!!!!!
DO NOT BUY!!!!!
We purchased our 55’’ Oled 4K 7/3/18. 4 months ago we noticed pale green channel decos were showing on our screen. They weren’t visible all the time as white and some colours hid them but red, orange and yellow made them show up as if they were meant to be there.
I was thinking it was something the channels had done like a water mark on a photo so ignored it until just after Christmas I had a look at my sons TV. Nope the marks weren’t there! That’s when I realised it was a problem with the TV.
I contacted product care and they...
Purchased at Harvey Norman for $2,685.00.
The best tv i love it
I brought LG QLED65 in april .it is very gud tv I bought from gud guys . Picture quality is fantastic and Very gud price .i like the speed and specially the magic remote and apps in the tv .highly recommended
Purchased in April 2019 at The Good Guys for $3,500.00.
Best T.V.ever !
I purchased a 70 inch LG television and am delighted with it.
It is the best T V. l've ever had..
Being a smart T.V.with Utube makes it unbeatable ..the HD picture is sharp and true colour ..as is the sound .
Being a 70 inch television makes everything so life like ..
Love it !
Purchased in September 2018 for $2,500.00.
Perfect and awesome to experience
Love this tv, you won’t enjoy watching other tvs. The images are sharp and colours super clear. We use it for Netflix and as a smart tv. Bought the tv based on reviews and have t been disappointed!
Purchased in October 2018 at Harvey Norman.
- OLED65C7T (65")
- Verified purchase
Looking at buying OLED? Read This
This is my experience with LGs C7 OLED TV.
I bought this TV holiday time 2017 and paid $3999 from Harvey Norman, sold to me as the best TV a consumer can buy.
I don't think I have high expectations but this TV is not the best TV you can buy.
The picture quality is fantastic, in a dark room. Leave it at that. It has trouble differentiating dark from black but in a dark room it looks fantastic. But that's not really a concern.
The main issues are the technical failures:
To sum it up:
Audio out over HDMI (ARC) failure... After arguing wi...
This was at a good price and excellent product
It was complementary to my other products plus I find that when I go in they are very helpful. And the ladies are very nice people to do business with .thankyou and more people took more care of the customers and if one line business was just as wish you would feel safe
Purchased in February 2017 at Sydney Wide Chiropractic for $2,100.00.
Love this TV!
Have used this TV for about a 2 months and have had no issues and find it really easy to use things like Netflix and Stan as it’s already on the tv without the need to go through a PlayStation etc. The picture is great and even better when watching HD channels. The remote can be a tad tedious as it’s the magic wand but once you get the hang of it it’s fine.
BEWARE SCREEN BURN
Would never have bought this TV if I'd have known of this problem. Sure the picture is outstanding but when you can see logos burnt into your screen it defeats the pro's. Absolutely shattered, $4000 down the gurgler. And now the picture is flickering on and off when you start it in the morning. Hopefully LG will swap it with an LCD model.
It’s a decent tv
The tv itself looks amazing from the outside aesthetically, however, from an internal point of view, I didn’t realise til I bought it that the tv was a side lit tv, not a backlit tv. It’s not until you start purchasing really expensive tvs that you get a nicer picture. Unfortunately, wish I got a Sony.
Hi Res Clear screen
This a great tv. The screen is so clear made up of over 1 billion individuals. It’s quick to change from one channel to the next. It’s very slim and comes with a stand for tv unit or wall mounting. The system is easy to use so we can connect to Netflix or YouTube with the touch of a button on the remote.
Great image and quality
This was our first smart TV and I am slowly learning how to use it. My sons learnt how to operate it really quickly. I find that I can change from live TV to Netflix to HDMI easily. I just do not seem to use the TV anymore. My sons are able to use youtube but the streaming is limited. For higher resolution videos, we plug the laptop next to the screen and it works really well.
Questions & Answers
Hi I have the LG OLED65C7T 65 brought from JB hifi August 2017. the screen is black and can only get sound through DVD's connected to it. We watch Netflix mainly on the set and over the past month the TV has been unable to turn on the picture at times. then on other occasions has worked well picture and sound good. Yesterday after having it on in the morning working well, in the afternoon no picture or sound! except when I put a DVD on we had sound. tried turning it off by the power checked the cables but nothing worked.
Last night when I tried again it came back on all good, then this morning the same kids watched their movie! but later today same problem and still late tonight no picture or sound. very frustrating. this TV cost a lot of money and its not working under three years old. I should have stayed with my beloved SONY bravia they always work! we have one of these in our theatre room my bedroom and upstairs all working well. my son recommended this LG tv big mistake!
anyone know how to fix this? or would it be under warranty! or do we accidentally drop it and claim insurance?
Hi my 65 in LG has a blank black screen when we turn it on. I can play a DVD through it and only sound comes.
This happened a few weeks ago and after a day the screen came back all good again. We have lost the screen three more times since but it comes back on after a time.
Last night it wouldn’t come on again same thing.
After 3 hours it came on! This morning it was working for a few hours. We went out and now it’s not working again!
The tv well used but only 3 years old!
i have a small white spot on the top upper left of the screen. it is there during local tv programs. netflix, foxtel, stan etc. Is this pixel that is not functioning properly? Or has a pixel died?It is not there when the TV is off
It sounds like a dead pixel. If you have warranty left contact the place of purchase or if extended warranty contact them to have it checked/replaced/repaired. I wholly advise you to ask for either a store credit to get a different brand of TV. If they won't do that for you tell them you want a replacement. Don't allow them to fix it, doubt they would anyway as a dead pixel means a new screen which is more costly than a TV.
|Category||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Energy Rating||4 star(s)||4 star(s)|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi|
|Number of HDMI Ports||4||4|
|Number of USB Ports||1||1|
|Weight||24.7 kg||19.2 kg|
|Dimensions (without stand)||833 x 1453 x 47 mm||710 x 1230 x 47 mm|
|Dimensions (with stand)||873 x 1453 x 217 mm||750 x 1230 x 217 mm|
|Manufacturer Warranty||1 year(s)||1 year(s)|
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