LG B8 Series
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I have LG OLED TV which is suffering from significant burnin. I know it is out of warranty but I contacted LG anyway as it was only 3-4 years old when first noticed and cost over $3000. I didn’t know OLED TVS are prone to burnin. Had I known I would… Read more
never have bought one. The image quality before burnin set in was excellent I have to admit. See LG’S RESPONSE BELOW. It says it all. Don’t use vivid or high contrast (which are the features we bought the tv for) and you may not get burnin. The remedies recommended did nothing at all to fix the problem.
Date : 10-04-2025
Dear Harry
We thank you for your email and we appreciate that you have entrusted us with your complaint regarding the issue you are having with your LG TV. We are pleased to help you.
Image burn is a phenomenon present on OLED/LCD/Plasma displays and LG has designed the unit to have a feature to prevent this from happening.
Ways to reduce/prevent image burn:
1. Screen saver- LG wallpaper slide show (screen saver) is set to show images that would refresh all the pixels and help prevent image burn (Screen saver is automatically activated if the TV is left idle or has not received any inputs from the remote control for a couple of minutes. While in other TV models, the screen saver can be activated through the Picture Settings)
2. Screen Shift - A setting that moves the screen slightly at regular intervals to prevent the image from sticking on the display panel (Settings > Picture > OLED Panel Settings > Screen Shift> ON).
3. Pixel Refresher/Clear panel noise - It calibrates any issues that may arise on the screen when your TV has been turned on for a long time. Calibration takes an hour or more. Running the 'Clear Panel Noise' or 'Pixel Refresher' (daily or once every 2 days) will not do the TV any harm, nor will have any negative impact. (Settings > OLED Panel Setting > Pixel Refresher/Clear Panel Noise)
4. Refrain from using the TV on Vivid Mode or setting high contrast and brightness for a prolonged period of time.
5. During early signs of 'burn-in', leave the TV on standby mode overnight, or for at least 4 hours.
After performing the steps for 1 week, and the image burn is still present on the screen, please provide us a photo of the Total Power On the time of the TV. for proper review of your case.
THIS SHOULD HAVE BEEN MADE CLEAR AT TIME OF PURCHASE. Our old Panasonic plasma was ten years old and no signs of burnin.
Follow-up · The pixel refresher does absolutely nothing. LG put the features on the tv because they know burnin is a problem. Nothing they recommend made even a slight difference. I paid over $3000 for a tv the lasted only 4 years. Not going to waste a cent more on it. Mostly watch Foxtel.
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Good when new but downhill from there – My 5 year old oled has terrible burn in, many dead pixels, a vertical line about three quarters of the way across and a centimetre of darker area across the top. It has done less than 20% of the expected life of an oled screen. LG couldn’t care less and don’t reply to emails. Oleds are backward technology as you can’t watch what you like, for as long as you like for fear of damaging the screen. Shonky products from a shonky company. Show details
Weak image processing unit, great screen – This is LG's low end OLED TV produced by using a weak image processor. Its weakness becomes apparent when a movie has a lot of shadowy dark screens, patches of the area goes fuzzy, and in 4k videos the movement of the sea waves is not perfectly continuous. Otherwise, the TV has a beautiful picture Show details
Excellent TV! – I've had this TV now for about 6 months now and it's absolutely amazing. The picture quality is the best. Great for watching films or Netflix. When you see another TV you'll notice just how nice the contrast on the OLED display really is. It's easy to use and the internal processor is very capable. It sounds pretty good even without a sound bar.… Read more
Some people were concerned whether this TV would be bright enough though I find it looks spectacular even in brightly lit rooms. The only caution I can offer is regarding the source. There was some temporary image retention (burn in) when playing games for long periods due the the static HUD. It quickly went away after returning to watch other sources without static images. There are options on the TV to mitigate image retention though I'd do a little more research if you are primarily going to use this TV for gaming with static images.
LG OLED 65B8S - Seriously - WOW !! – With good EOFY deals I jumped onto this new OLED technology and picture quality is seriously WOW!!. Sound quality is also very good if your setup is standalone but I have used the optical output to a midi sound system for the added subwoofer bass. The initial install and remote control features are the easiest of any TV I have owned. There are a… Read more
range of advanced picture options available in the menu to suit your viewing style. The responsiveness in changing channels or input sources is best in class. 4K content on this TV shows every minute detail with superb vibrant colour. Overall totally satisfied with this purchase and well worth the $2750 price for the 65” size. Highly recommended.
Amazing TV but LG wall mount not available in Australia – The is by far the best TV I have had. The WebOS is soooo much better and less intrusive than other leading models. The picture quality is sensational and the unit is easy to configure and operate. My only frustration is that the LG wall mount unit is not sold in Australia. The LG unit allows a very flush mount. This was not mentioned at the time of purchase. Show details
Love My New TV – I had a Pioneer Kuro, which was the best tv ever, and I was happy with it for ten years. That was until LG released their OLED TVs and then I started wondering about what I was missing out on. The Kuro and its technology in the old Panasonic Plasmas have been the only TVs in around the last 8(?) years to have rich blacks, but this OLED TV has rich… Read more
deep blacks that are gorgeous on a 65inch television in high def quality. So I bought one (on sale too - bargain). And now I can say, once you’ve gone this black there’s no going back.
I now have an LG65B8 and I love it. I’ve had it for ten weeks and so far so good. No problems, just perfect 4K picture with fast loading apps such as Netflix, SBS, ABC, and YouTube. The controller is easy to use and the settings are intuitive to navigate. The TV looks great and guests spend more time marvelling at its thinness compared to the beautiful picture quality. It has a USB port on the side so it’s easy enough to plug in a memory stick. The inbuilt speakers are fine - I’d rather the sound have more depth, which is/was an option on another version of this tv, but this was the one on sale and the one with better speakers cost more money. I have a sound bar to use but in all honesty, I haven’t connected it yet as I’m happy enough with the sound quality. And I don’t want anything distracting me from the picture - I guess I’m still in the honeymoon period. I have another LG TV in the house, an LCD one, and this new OLED has way better sound in comparison. The only other drawback is screen burn in. Coming from a plasma, I am already conditioned to not leaving the same picture on the screen for extended periods of time, so I’m not too worried. There is a video on YouTube of testing for screen burn in on the LG OLED and the results are bad if you’re likely to have the one image on your screen all day every day for a year. But who watches TV like that? The example the test showed was a programme like the Today Show, that has that bar going across the bottom and a person in the centre of the screen. Imagine that on all day every day for a year; it would leave screen burn in. But that’s not how I watch TV or use the TV. If you’re thinking now of video games that may have the same static image during the course of the game, one that you might play for weeks or months, the TV has a game mode which takes a second to switch on that optimises the screen for video games. Apparently there’s no burn in from normal use. Based on my ten weeks of watching and playing Switch and PS4 games on this TV, there’s no burn in whatsoever. Just an awesome picture. Games and 4K movies and TV shows look so good. I just wish there was more 4K content on Netflix to enjoy.
Lifes Good – Update: nearly 2 years later and still loving my tv. I eventually figured out how to organise and delete apps on my home screen too! Original: Can't stress enough how good this tv is. The picture quality is incredible, the remote is fantastic, the apps are easy to use. It doesn't get overly hot. It was also fairly easy to set up - though you will… Read more
need two people. I've been using this tv for 6 months now and it makes life so much easier with netflix, youtube, stan etc. I have also watched a few of my blu-rays and they look crystal clear. The build quality is great too. Very happy with my purchase.
Hard Wired Smart Tv Freezes While Watching Sbs On-demand Film/program Series – 1 – Download of SBS on Demand suites of TV series & Movies is slow. 2 – Streaming freezes every minute for 1-2 seconds before it resumes. 3 – Movies or Series quite often rewinds back at least 30% immediately after an Add then… Read more
play on from that point forward or stops altogether. 4 -I can stream faster on my Samsung tablet or even my Samsung J1 phone without any of the above. It seems to me this is DEFINITELY a TV Issue!
Lasted only 6 weeks – 6 weeks after purchasing this TV it stopped working. It won’t turn on. I contacted The LG off shore call centre and was told they would book in a repair. I rang the next day after not hearing from the repairer and was given a number to call. In calling the DR Group I was told I would have to wait 3-4 business days for the part to be delivered and… Read more
then they will organize a technician to do the repair. NOT GOOD ENOUGH. I rang JB HIFI but they couldn’t do anything. I want a replacement but cannot have one because the problem is “repairable “ the problem is I have a 6 week old TV which I gave paid a considerable amount for that won’t be repaired for 2 weeks!!! I am not impressed. The part should have been sent overnight delivery. I will never purchase an LG product again!! Rubbish! Yes
Best TV I have ever had – Installation was simplistic. The ability to jump straight into netflix from one button on the remote is great. Image quality is superb. Reach of remote is fantastic. Ease of use of software. Software is very intuitive. What I like the best about this tv is the image clarify and quality. It's 4K brings the screen to life. I highly recommend this tv. Show details
OK,,,,, but not too impressed – My husband wanted this TV so we bought it early Jan. It's not bad but we don't quite understand the harshness of Red colour. We have adjusted few times but somehow only Red and White appear to be so harsh that we feel like we need to wear sunnies. Other functions such as connecting to Wifi, watching YouTube on TV etc are great as a smart TV. If… Read more
you are happy with the plasma perhaps wait for a while before you spend $4000 to buy a smart TV... that's my view.
bloody brilliant – cant complain about this TV, it is crystal clear and the colour is bloody amazing, very easy to use and i love the magic remote. sound is very good but we ended up buying a sound bar which makes it truly fantastic, very low power consumption. love my tv, the best Show details
Great looking TV – Had this TV for about a month. Great picture and viewing angles. You really can't beat a decent brand of OLED for picture quality. The smart features are really snappy. On DTV, the channel change speed is almost instantaneous, so quick! Never skips a beat on WiFi. Received an update soon after so hopefully support remains good in that respect. An added bonus is that it integrates in cute ways with my LG mobile. Show details
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