LG QNED81 AI Series
Verified3 reviews
This "smart" TV would be the worst TV I've ever purchased. There's been a few over my 55 years of owning a TV. This is designed with Apple customers in mind. I was not told this at purchase from Harvey Norman. I only support Samsung Google. I would not have bought it had I known. I hate it but stuck with it now. Show details
Follow-up · I am not going to change my review from one (1) star. I still detest this TV. In answer to the question asked by other readers 1. The remote control is easy to use, NO ITS NOT...The cursor appears out of nowhere, then trying to use that to navigate around is absolutely hopeless. 2. What other non-apple devices have I connected. I DIDN'T KNOW I… Read more
Unless you are a Savant or techno geek don't buy this TV. We were quite happy with our Panasonic until it continued to turn itself off so my husband did his homework on which TV he would purchase. He brought it home at 12 and after lunch started… Read more
to set it up and get it working. The information booklet only has diagrams, which isn't always helpful, meanwhile I was looking at a remote minus any numbers and the smallest sign for speakers that I have ever seen indicates a rocker switch. We missed the 6 o'clock news, we could see what was playing on 9 but weren't able to get 9. When turned on it has a desktop of every pay channel you could think of but nothing about free to air. At 10 that night my husband was finally able to connect Foxtel but we still can't find free to air. The week before last I turned it on and the screen had a message saying there had been an update but we could get nothing other than a blank screen. I rang LG but they weren't able to help and offered a service call. I might add here that my husband was an electrical engineer who for 22 years was responsible for all electronic warfare and communications on fighter planes. He decided to reset the TV back to manufacturer settings and was then able to restore Foxtel, but for a "smart" TV it's pretty difficult. I remember when my parents bought their first TV, they plugged it in, adjusted the rabbit ears and away it went. Buying a new TV should not be this stressful, and I wonder how people with no computer knowledge manage.
Follow-up · After the reset we were able to watch Foxtel but we still can't get the free to air channels other than through Foxtel. The picture quality is very good but we do have problems with the sound which isn't consistent from one programme to the next, so it requires adjusting almost constantly.
1. When you install the tv, there is a voice over of the text on the tv. You cannot understand the voice. 2. TV makes sound when you switch it off. This is lousy, my partner often goes to sleep while watching but if I switch the tv off the sound is… Read more
loud and no way to stop. 3. Biggest grumble is about the remote. The cursor is impossible to use. Does LG think everyone has a stead hand? There is no mute button but plenty of streaming buttons. 4. It wont start the live tv by default. 5. Voice recognition is pathetic - simple commands like Captions on/off is not recognised. (see photo) 6. When it does recognise say captions on/ off, it just leaves the option on the screen and you still have to fiddle with the remote to actually turn it off (see photo).
I will never buy LG TV. Waste of money and now ongoing regret. By extension, the whole brand is tarnished.
Follow-up · Some issues got resolved. Still no easy way for it to understand voice commands (takes 5 tries for Captions on/subtitle on), still leaves the option on screen. Smart interface - learn from Samsung on how to create usable remote.
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