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4 reviews
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Anil
AnilVIC
  Verified

I bought the LG WXLC-1016G because it is promoted as a convenient 16kg/10kg washer-dryer that completes the laundry from start to finish in one appliance. In my experience, it has done the opposite. After nearly every wash-and-dry cycle, our clothes come out covered in excessive lint. We then spend around 30 minutes using a lint remover, which defeats the whole purpose of buying a premium combo machine to save time. LG’s published specifications list 150 litres of water consumption for drying. Despite using that amount of water, the finished clothes are still covered in lint. LG says the machine is operating normally and would not accept the problem as a manufacturing fault. I also paid $178 for an authorised assessment. The technician verbally acknowledged the excessive lint, but this was not included in the written report. LG then closed the case without offering any practical solution. This is not simply about whether the machine has a user-accessible lint filter. Whatever internal lint-management system it uses, the end result should be clothes that are ready to wear—not clothes requiring another half-hour of manual cleaning. For me, it has not delivered the convenience, time savings or clothing care advertised. That is simply not good enough for a premium appliance. LG advised me that no one else had reported a similar issue. If you own this model and are experiencing the same excessive lint, please leave an honest review and report it directly to LG so the number of affected customers is properly recorded. Based on my experience, I would not recommend this model for regular wash-and-dry use.

Purchased in at Harvey Norman for $1,874.

LG
LG    

Hi Anil! Thank you for your review. It's disappointing to hear the experience you've had with your LG Front Load Washer. We would like to look into this further to find the best solution for you. Please send an email to us at lgau.socialmedia@lge.com and we will be in touch. Hope to hear from you shortly.

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Ali H.
Ali H.10 posts
 

Its okay, have to rinse it more then once to get a good clean

Purchased in at The Good Guys for $988.

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Megan
Megan16 posts
 

The finish sound is long, loud and obnoxious, and cannot be turned off. Others might only knock off one star but it makes me rage so much every time it wakes my baby I had to knock off all of them. The app never worked, all they said was soz we're working on it. If you're thinking of buying it just don't, unless it will be living in a shed far away from your house or something.

Noise Level
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Derek S.
Derek S.
 

Can't disable sounds/chime. Backwards step – You can't disable the musical sounds the machine makes. Not even on the LG ThinQ app. You could do this on my 10 year old LG Front Loader. I'm sure you can do it on every other major brand as well.

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