Love this machine since switching from top loaders all my life, though since new
Every time I do a drum clean
It leaks over my floor
I have cleaned the lint tray
And drained
Please help

Usually an excellent brand for quality, however my washing machine has begun leaking from the bottom of the unit. Unfortunately out of warranty by 10 months. Hopefully repair cost will be reasonable.

I've had a Fisher & Paykel for 3 years and was working well up till now. The power board is broken. It costs $400 to purchase that part which is half the cost of it's original purchase. I gave F&P a call, with a wait time of 45 mins so I chose the call back option. They call me and then advise I need to go through to the care centre as they only have a phone number for the technician booking centre. That's another 10-15 minute wait on hold. The customer care agent took some details, put me on hold without telling me and then surprise surprise, ...

Very bad machine only good for 3years from new.f and p help is useless at best.even 20 year old machine top loader can do better than washsmart 8.5kg front loader.

Having bought this machine just over 2 years ago was quite happy , seemed to wash well and very quiet , then one day while spinning sounded like a 747 taking off , after getting very frustrated with the text chat helpline I called , I believed it was the main bearing which had failed which is a major fault , they agreed to come and inspect the machine without their service charge ($130) which is extortion, on inspection the technician confirmed main bearing failure , within 10 minutes they were on the phone and offered me a free replacement mac...

Twice I have tried to clean the filter pump on this machine and each time I have gone to reinsert it after cleaning, the plastic has snapped, resulting in water leaking everywhere when I try to wash again. Fisher and paykel do not stock the filter seperate you and instead you have to buy the whole pump and have it installed buy a professional. Twice now this had happened. Won’t be purchasing from this brand again if their plastic is so cheap it breaks so easy.

Over all we think that its a great machine that washes very well except that it started leaking 3 years after we bought it. Had Fisher and Paykel out twice to fix it at our expense, and was told they can't fix it. Was told that its a design fault and not a broken part. I would never purchase this brand again. Sadly we feel we have no choice but to buy another machine as the leaks are getting much worse.

Ok for normal clothes washing, but the spin cycle for washing bed linens or sometimes delicates is terrible, will spin for ever, have to take out items and spin them a few at a time to dry. Wish I had read the reviews before purchase, this is the worst washing machine I have ever owned. I will be glad once it breaks down so I have a good excuse to buy another brand.

does not work as intended. Expensive repairs and call-out fees for shoddy workmanship from the factory. avoid at all costs. Customer servce is expensive too and unhelpful in dealing with issues

We are using this for 1 and a half year. It’ is durable, water and energy efficient. A lot of options for washing your clothes. The capacity is enough to wash your clothes and spinning process will help dry your clothes. Highly recommended and very good value for money.

Bought new to replace failed LG front loader. Worked well for about 3-4 years. Drum bearing failed and repair costs are prohibitive. Would expect a longer service life than this. Wouldn't buy or recommend F&P.

Quiet, effective and reliable. Have used it for more than 3 years now without any issues. Has good options too in terms of types of washes, temperature and speed etc

I love this appliance. We are a family of 5 to 6 and i use this oftentimes a week and I encountered no problems. The washing machine is super easy to operate and didn't gave me any problem!

Had 12+ years...Absolutely do not want it to die. So easy to use and maintain. Motherboard was replaced when it was a week old, havent had a single bit of trouble since (nothing that can't be fixed by cleaning out the drain filter). Washes everything, very well and very gently. I wouldn't hesitate to buy one secondhand.

Love my machine and worked well until warranty finished. Now awaiting service.

Let say after 80mins holding for a service call and still no answer I clicked the call back option and still haven’t had a call back! Disappointed with Fisher & Paykel customer centre - beyond a joke. How can a company run this way?

Will update review once we have a response but I would stay away from all F&P items due to their customer service call centre!!!!

I can't believe this has good reviews. I am replacing mine after 24 months brand new. Contacted fisher and paykel under warranty (1 month left) as it was not rinsing my clothes. The technician brazenly told me i may put too much washing detergent??? He then issued a report there were no issues found. A month later after warranty ended it kept happening. Now it's gotten to the point it would spin so loudly but not rinse clothes (comes out damp). We did not want to buy a new washing machine - how is a brand new (and branded) product that cost us ...

I am really happy with this purchase. The washing machine has been very efficient, and it has a great water and energy rating. The SmartDrive motor is almost silent because there isn't a large motor in the base of the machine, rather its directly connected to the drum, it makes minimal noise on the wash and spin cycles. It doesn't disturb us at all and allows me to delay the washing cycle to the morning so that it is ready to empty in the morning.
The ability to set a default for each mode is great. For instance, on the "Everyday" cycle, I lik...

Fisher & Paykel WH8560J3 - I would definitely recommend this product! I have used a number of washing machines and I could say that this is the best among them. Aside from its affordable price, it's very economical in water and electricity rating.

It's very easy to use and the size is perfect. It can fit our quilts, thick blankets, and mattress covers. So many options to choose from, from heavy clothes to quick washing. It's quiet and has a good quality of washing. Quick to dry as well with their spin dry. Great job Fisher & Paykel!

Its been just over 5 years I have this machine. It now started to torn and shred my clothes I never seen any other brands reviews have ever had this issue.

Smaller items like socks makes way to the drain blocking it every now and then since first month we bought this. I am now an expert in how to fix this problem which doesn't bother me too much.

Sometimes when its spinning I hear loud banging sound as if something has came loose inside.

So many people mention that the cycle time is much longer than it stated on the screen the 8 mins just never seems to be 8 mins.

I am looking at other brands now to replace a better and bigger capacity one. I am sure none of the other brands would chew my clothes.

Had this machine for 5 years now. At about 3 years it was past it's 2 year warranty, rust appeared on side.
No visible wetness within. I contacted F&P direct and they offered to check it out for a fee plus parts.
I was annoyed as 3 years old it shouldn't be having issues! (I didn't follow up their offer) Over the last year the spin cycle is noisy. Machine still works but also having had a F&P dish washer that fell apart gradually with door springs and control panel collapse, it's the last F&P we will be buying!
What is annoying is it was sold on it's quietness at spin. No longer!