LG UQ90 Series
Verified8 reviews
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This TV made movies much more interesting – We bought this Tv this year in March for the cost of $2,684 From Harvey Norman at Water Garden. The picture quality and sound quality are so so good. Watching movies and You Tube videos are much more interesting now. So easy to connect other external devices . Love it.
- +1
Very average picture and customer service from LG – Just bought this TV and looked great in the shop. I carefully got it home and mounted it and no doubt, it looks great on the wall. When I first started it up, I noticed some issues with the panel. It has bright ghostlike patches from the edges of the screen to a white patch all over the LHS. I understand this is a back lit screen but it… Read more
shouldn’t favour one side as you can see from pictures attached. I contacted LG customer support and sent them images of the screen and they deemed this as normal and a characteristic of this TV! They wouldn’t replace the TV upon this basis. Inconveniently, we would need to hire another van, go back to place of purchase and ask for a refund. This is not acceptable customer service. They should be the ones coming out, replacing the tv with a new one. Realistically, LG shouldn’t be selling the faulty TV’s knowing that there are issues within. What a waste of time, but thankfully educated me not to buy any more LG products in the future. I went out and bought the Sony and in fact bought 2. One full array and an OLED and completely happy with quality and picture.
Everything we hoped for – Our ten year old Samsung, still working beautifully, was too small for the room in our new home. A Mr H Norman advertised some limited offers, one of them a 65 inch HiSense. I took a screen shot of all the specials and sallied forth with the good lady to view this at our nearest H Norman. "Ah yes Sir, it's over here". There must have been twenty… Read more
TVs, all with moving pictures. The HiSense was a static photo and my good lady was not impressed. Right next to it was a fully-operating LG and the lady oozed approval. Mmm - quite a bit more money. See what they've done there? Put a diamond next to the turd you came to see. I asked the salesperson if there was a discount on the LG and getting a negative, resigned myself to credit card discomfort. As the rep was bringing up the computer I fiddled with my print-out of specials. "Excuse me, isn't this here that there?" After several er, er, ers, he agreed there WAS a discount, $200 yet. TV was delivered by efficient service and we now have a truly magnificent 65 inch LG. No problem apart from choosing the wrong HDMI socket for the surround sound, quickly cleared up on the phone by a lady at H Norman who was very understanding of my 80 year old brain still living in a world of Horizontal Hold and Test Card C. To sum up, early days but if it last half as long as the Samsung more than happy. As for Mr H Norman, tip: Take a screen shot with you.
Probably sell this for next to nothing and get a different TV – I bought the 43"TV for our guest room and for when I want to watch something different to what the wife is watching. The picture is clear enough, although there isn't much detail in the dark areas of an image, in fact, the overall image is dark and it's frustratingly difficult to adjust the picture. The remote control and user interface is almost… Read more
impossible to use or understand. So far, not one of our guests have been able to use the remote without my help, and I can't figure it out either. The Magic Remote is black magic. I struggle so much just to change the channel or increase the volume (not labelled well at all). Look, it's a nice enough screen, but the remote will drive you nuts. Make sure you try before you buy.
Could have been 5 stars but for some niggles – We selected this TV because of the brand and the price ($1195 at JB Hi-Fi). The set up was reasonably easy. As with many new appliances these days, there seems to be an over abundance of options. This can serve to make the process quite involved and confusing. Screen settings, Audio settings etc have plenty of scope. Picture wise I am very happy… Read more
with the TV. Where it starts to wrong is in the Menu. LG tell you to go to The Control Centre to access some options, however, there is no on screen reference that we could find for the Control Centre. I was told by LG phone support that this was in fact the 4 squares that begin the on screen Channel choices. I should point out that this "option" is just a picture with 4 blank squares in it. Why LG did not label it as The Control Centre I have no idea! My major ongoing source of annoyance is the Remote. Accessing the Home screen is easy but the Cursor does not always show and often disappears in periods of non use. Having selected the Home button, I find there is a tendency to press it again when you have moved the Cursor onto your selection. This is incorrect! There is a rolling wheel in the centre which is what you press in order to make a selection. The fact that the wheel rolls can lead you to get the wrong choice or go to another area entirely. If you watch TV without a light on, it is quite a challenge to use the remote if you want to adjust something. My Wife wanted the TV on the wall, so that is where it now is. I have not yet had to try and put cables in the back of the TV but I do wonder if this would be possible without dis-mounting!! Overall, its a good TV! Its just spoilt by some really frustrating little things.
Frustrating, disappointing, doesn't do what it's suppose to – Bought this just over a month ago. Everything works fine except the Disney App. I have emailed and called multiple times to get help and they just keep running me through the same useless solutions. For a television that has a button on the remote to launch the Disney app I'd say it's not fit for purpose. The app launches, and shows everything… Read more
but nothing will play i just get 'sorry something went wrong.Please try again later' its been a month. I've reset the tv, I've uninstalled and reinstalled the app multiple times , switched the tv on and off and the WiFi, changed the DNS And it still doesn't work. I was told its not a manufacture issue so its not really their problem. The magic remote is awful, the wheel in the middle is frustrating. Avoid this tv if you can . Still trying to see if I canget a refund. Not holding my breath.
Good TV - BUT – Very good picture and sound quality but the remote to this TV is the worst I have experienced in any electrical/sound product I have purchased over many decades. One should not have to shake remote side to side to get the cursor back on screen (as per their instruction manual). The wheel is too sensitive and "jumps" too easily to unwanted… Read more
programs. Older people and anyone with a shaky mobile disability could not use this. I have been happy with the LG products I have previously purchased (washing machine and microwave) but it is no credit to LG to have produced such an inferior remote. Buttons are far easier than a wheel which slips and slides and one has to almost hold it in a death grip to operate. Still, one learns from experience, and I will in future check the remote functions before buying another TV.
Screen fault after 3 weeks – Bought the new model 3 weeks ago and it has a faulty screen panel and excessive bleeding white light at bottom. Used to love LG. LG's customer service was quick to respond and are sending out a tech soon but they are not offering replacement rather more willing to repair. That was disappointing considering it has been under a month. Will see how… Read more
it proceeds but the outright experience was not as good as I hoped it would be. The tv, web os and picture in general are great if unit is not faulty.
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I did get it replaced after going back n forth for two weeks