LG WXL-1014B (14kg)

On 02/06/2022, I purchased washing machines from Harvey Norman watergardens . "I am extremely disappointed with the quality of LG washing machines. After just a couple of years of normal use, the rubber seal is completely worn out and damaged. This clearly points to the use of cheap, low-quality materials. To make matters worse, instead of taking responsibility, LG blames us. This is unacceptable for a brand that claims to offer high-quality appliances. I expected durability and reliability, but unfortunately, this product failed to meet even the basic standards. This product is digital machine and do all the job so if it's overloaded as they assuming this machine will never work and if it couldn't handle the work properly that's meant it's completely faulty. I understand that under the Australian Consumer Law, when I buy products and services, they come with automatic guarantees that they will work and do what I asked for.

I have a GST tax invoice as a proof of purchase.

I sent them requesting a repair since January till now they didn't reply. My duty of care now to warn everyone to purchase this item from LG which never care about their customers . Not recommended at all