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14 reviews
L P.
L P.
  Verified

Bought 2 years ago Linarie cooktop It stopped working just after 2 years warranty ! I contacted Appliances online they sent my information to Linarie But already over week not any contact regarding This. How could you leave a customer without possibility even to know what happens next I am dissapointed

 Follow-up  · Nothing happened since I already bought australian made cooktop I could not wait forever

Nixstar
NixstarQLD13 posts
 

Linarie's Gavarnie portable dishwasher. Love it! It's small, but so far I've only used the 1/2 hour wash and everything is beautifully cleaned. It uses about 6-7 litres of water per wash and has a dry cycle at the end. I had a few hiccups at the beginning as not good at reading instructions, but you literally just plug it in, attach the out hose,… Read more

turn on, fill up tank until you hear a beeping noise, press play and off she goes. It can also be plumbed. I ended up finding smaller squarish dinner plates (24cm) on Amazon and bowls with less height which i wanted anyway as just easier to clean and I don't need huge meals. So I can fit in several dinner plates and several bowls, several glasses/cups and utensils. I hand wash the pots and pans and long knives.

jazzrees99
jazzrees99SA
 

Picture this, you’re a girl in her twenties living alone in a remote, country town in Australia. You get home from a long day at work, to find that your 85 year old Daewoo fridge you inherited from Meema is booking flights to Florida, along with the rest of the geriatrics awaiting the sweet embrace of death. The Daewoo is deafening. A Banshee… Read more

could not reach a fraction of the decibels of which this deteriorating white-good is producing, humming like a playstation 4 haphazardly strapped to a jet engine. You decide that this is the perfect opportunity to order a fridge in your preferred decor; mid century modern. Since you are an educator being paid peanuts, you cannot afford a Smeg fridge worth the collective income of an obscure eastern-european nation. To remedy this, you begin to research.

Along your internet journey, you stumble upon Linarie; an Australian company producing mid-century modern fridges at an affordable price. You’re ecstatic; supporting Australian production whilst procuring more retro furnishings for your little apartment. Alas, it was not this simple. You call up before ordering, and are positively assured that Linarie is able to deliver this fridge to your apartment in the desert. Wonderful! You place the order, paying in full as your wallet screams and writhes in agony. Your order confirmation assured you that your fridge will arrive from 5-12 working days. You accept this, believing that your trusty Daewoo can keep you going long enough; you are Rose and the fridge is the door keeping you afloat in the North Atlantic.

The tomfoolery was only just beginning. Months pass after you place your order. You’re texting Linarie like a desperate ex; begging for answers that you will never receive while they fraternise with options closer by. You eventually accept that they will not be able to make the delivery work, and arrange for a middle-man to freight your little fridge to you. Unfortunately, Linarie was only just lacing up their clown shoes, ready to terrorise your freight company alongside yourself.

You’re emailed by multiple Linarie stooges, promising you variations of delivery instructions and dates. You’re clawing at the walls at this point. Pulling up the bathroom tiles and eating the grout. Gnawing at the bars of your enclosure. Eventually, you are promised delivery in late January, after you return from your travels overseas. However, one snowy Chicago evening, you receive an email from public enemy number one; Linarie. The freight company had attempted to pick up your fridge and prepare to deliver it to you, when they were told that the fridge had been sold to another customer. They had accepted my payment in full, been deceitful about delivery abilities and times, and then sold my fridge to some pompous Burnside mum in a Range Rover. This same thing happened twice. That is when I truly began entering psychosis. I was dreaming of the fridge, I could hear my Daewoo at every waking moment, ‘Linarie’ was spelled out in traffic.

This is when I called Linarie and was met on the other end of the phone by a delightful young man who expressed sympathy for my plight. He offered to upsize my fridge for free, but I explained that I had ordered this specific fridge on purpose to suit my needs and my kitchen space. He explained that he could either reorder my fridge from Sydney (to be delivered by Feb 17), or ship up a fridge the next day from Adelaide, though this would be blue or black as it is all they had. I sighed. One of those big sighs dogs do for no discernible reason. No, that would not do. I wanted my beautiful cream fridge, not the black or blue versions that were so hideous they look as though they have negotiated their way onto Earth. I opted to wait until February 17.

February 17 rolls around. Can you guess who got their fridge that day? Not me. I call up once again, explaining my situation to yet another drone. That’s when Linarie hit the second tower. They’d sold my fridge again. This was truly shaping up to be my villain origin story. After a truly humbling outburst, much to the degree of Mel Gibson without the antisemitism, I am promised my fridge will arrive in a few more weeks. This was yet another of Linarie’s erroneous statements.

Once we had settled that it is not Kosher to sell someone’s fridge once they have paid in full and are awaiting delivery, my delivery company tried to pick up the fridge. No Dice. The warehouse claimed there was no fridge fitting this description. Following this debacle, I arranged for the fridge and freight companies to exchange details. This is above my paygrade at this point. I’m 25, I’m supposed to be at the club, not getting stress rashes from a fridge-based traumatic event. The delivery mob tried another two times to pick up my fridge, with no avail.

That’s when I had to phone a friend. I called my father, who though a capable and articulate man, God did not gift him with the virtue of patience. After hurtling into the Linarie warehouse, he finally got things sorted, and lined up delivery for me. Shout out to Dad.

Months after my order (6 to be exact), I received my fridge. This truly was my Vietnam. It took so long to be delivered that a mother who conceived on the day I ordered my fridge would be entering her third trimester and picking out paint colours for the nursery. Kim Kardashian has been married and divorced in less time than it took to receive this fridge. Other notable events that have occurred in this timespan include the election AND inauguration of Donald Trump, the Palestinian-Israeli Ceasefire, the Georgian Revolution. Sudan’s Civil War Progressed, the Super Bowl happened, and the American Airlines plane crashed. We are no longer living in the same world in which I ordered my fridge.

It eventually arrived on Wednesday 19/3/25, and as wonderful as it is, no appliance is worth 6 months of sleeping to the sounds of a dying Daewoo.

Flower
Flower7 posts
 

Very bad customer service – I have bought last week a linarie benchtop dishwasher in Brisbane from appliances online. I am having trouble understanding it the manual which is confusing unclear. I called many times linarie left voice messages emails they never got back to me after sometimes a lady called Betty she emailed me and gave me wrong information and send me… Read more

screenshot of another dishwasher model which doesn’t match the instruction manual booklet I have. The product is good . Also if you getting anything from linarie make sure put some cockroaches baits and sprays in your home please unbox your products in the delievery truck you don’t want German cockroaches coming to your house this what happened to me so beware of that. The product is good but company is not good. Please buy from reputable brands not linarie if you don’t want a bad customer service. Australian appliances didn’t help me they said it’s responsibility of linarie. I do not recommend linarie zero customer service. It’s not like you think . Stay away from this company please if you .

Rebecca
RebeccaWA8 posts
 

Recomanded – It's a beautiful product and a good customer service, highly recommended

Leo
Leo
 

Excellent product, exactly as described ! – Very satisfied with my retro bottom mount fridge (blue) purchase ! Functional and amazing aesthetic, couldn't be happier for this product ! Thanks to the delivery team as well, very efficient and friendly !

Neil W.
Neil W.2 posts
 

Lazy customer service – I ordered a hotplate, it was a good price and stylish design. Unfortunately shortly after install the hotplate failed, whole thing entirely unresponsive. (only 1 hotplate was on 1600W, so is not an installation overload problem). I contacted Linarie to let them know and seek repair or replacement. After initial interest and attempt to fault… Read more

find, when it appeared they would actually have to fix/replace the hotplate they just stopped replying. After follow up emails from me I then received a response from China asking some more fault finding questions only to receive no reply.

It has now been 14 days since reporting the fault and no-one has responded to me to organise for the repair or replacement.

This is not an acceptable level of customer service. I've had no way of cooking for two weeks and Linarie don't seem to feel any sense of urgency in at least organising a solution.

Rhiannon Stevens
Rhiannon Stevens2 posts
  Fair Incentive

Excellent Quality Dishwasher - Customer service excellent – Excellent dishwasher. Very quiet and dishes come out very clean and dry. It fits perfectly on the bench and has been very easy to use. The customer service team has been excellent in resolving the shipping issues that I had. Very happy with the dishwasher.

Kingsley H.
Kingsley H.
  Fair Incentive

Full kitchen plus kitchenette – all products delivered on time and communication excellent. Very happy

Tino Morel T.
Tino Morel T.
 

Love my retro fridge – Love my new retro fridge. Customer service feels very personal!

Susie. G
Susie. GNSW
 

Excellent Induction Cooktop + Ventilation System – Linarie's 2-in-1 cooktop is very impressive. We renovated our kitchen and decided to go for the minimalistic design. We previously had a gas cooktop and have been looooving everything that induction cooktops to offer--especially how quick it takes to prepare the food and the precise temperatures. The ventilation system has its limits but still is a great option for an open kitchen, especially if you do not want to have the range hood.

Marcus
MarcusNSW2 posts
 

What an amazing service – We had an amazing and stream line experience with both the customer service and the fantastic product. We couldn’t be happier!

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Tony W.
Tony W.6 posts
 

Excellent microwave – Needed a small built-in microwave. The specs were great and the price right. I especially liked the fact that there was no turntable. It makes it simpler to use the microwave. The look is stylish and the operation very simple and logical. It has all the features I require, and will use.

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Alexandre C.
Alexandre C.NSW8 posts
  Verified

Great Oven – Bought a pyrolytic oven from Linarie Appliances and I love everything about it. It has lots of functions and looks great. The service was 5 stars, delivered inside my property, installed it and remove the rubbish. Can't ask for more

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