Link Airways

Link Airways

 Verified
Link Airways
3.0

16 reviews

PositivevsNegative
50% · 87 · 44%

Value for Money
2.8
Transparency
3.0
Seat Room
3.6
Food
3.6
In-Flight Service
3.9
In-Flight Entertainment
1.0
Wi-Fi
1.0

Reviews

16 reviews
Brendan
BrendanSouth East Queensland, QLD
  Verified

Consider alternatives

After arranging travel for a significant opening event for a new facility in Bundaberg, my flight was delayed by 3 hours!! Notwithstanding the fact that we were notified only half an hour before the originally scheduled departure (we were already at the airport). Resulted in half a day's worth of engagement cancellations. Very poor show, definitely worth considering alternatives. Show details
Seat Room
Food
In-Flight Service
Fred
FredMid North Coast, NSW7 posts
 

Hopeless airline

Booked a flight from Coffs Harbour to Brisbane, unavoidably had to postpone, got a credit online and then rebooked when I could. WOW???!!! Rebooking fee $88 and no choice but an extra $140 for the same flight,,, who mentioned price gouging,,.
Got to the airport 1hour early, told they were on time and the plane arrived 20 minutes late,, I had to make a connection in Brisbane, just great. No explanation, no apology. Last trip with this mob. Show details
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
Julie
Julie
 

Great service

Extremely friendly staff - it was nice to be treated like I mattered. Well done Show details
Value for Money
Transparency
Seat Room
Food
In-Flight Service
DrB
DrB3 posts
 

Great staff

All the staff from brisbane to tamworth were exceptional to our neice today as they were to my wife october 23. Thank you. Show details
Gary Hodson
Gary HodsonWide Bay-Burnett, QLD
 

“Webby “..Champion

Yesterday I flew from Bundaberg to Brisbane for a doctors appointment with a back injury. I was anxious about getting on the plane until “Webby “took control. What a champion.!! She helped me so much with a beautiful attitude. “Webby “is the reason I will fly Link again. That’s the kind of person who makes flying fun. Thanks mate. Gary Hodson Show details
Food
joi p.
joi p.Illawarra, NSW
 

Great start to a well deserved Holiday

Today's flight from Shellharbour to Brisbane flight FC254 was amazing from check-in to flight steward Ken friendly informative fun.The flight for a small aircraft was surprisingly steady great take off and landing .A special mention for Ken ,thank you for your special attention and care.You made the start of a long awaited holiday great I felt like a queen. Show details
Kerry C.
Kerry C.
 
T W.
T W.
 

Unpleasant check in charges

Charged for being 4kg overweight. Shame they don't take into count I weigh half the amount of other passengers..also delayed for hours. Ground staff obviously out to charge if they can for this petty amount..it's not the money, it's the fact that it just spoils the experience. Show details
coreydw1957
coreydw1957South East Queensland, QLD2 posts
 

Awesome service

Excellent service, fast, on time, good food and drinks, an efficient airline, Will use again. A special mention to Sera on the Brisbane to Dubbo run who does her job with passion, professionalism and such a friendly approachable manner which is a standout among many. 5 stars. Show details
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Liz
Liz
 

Personally have always received excellent service

Recently flew Brisbane to Orange. Needed to use walking stick.All staff exceptionally helpful, transferred me in wheelchair from check in to gate and then to plane.All with great courtesy.I give Link top marks. Have used twice a year since inception. Never had a problem Show details
Value for Money
Transparency
Seat Room
In-Flight Service
Liane
Liane2 posts
 

Flights cancelled

Flying Newcastle to Canberra. 8.30am flight cancelled. Rescheduled to 5.15pm. Notified at 3pm this was also cancelled. Text Instructed to call airline, was then told that the flight wasn't cancelled (it was cancelled). Staff rude and told me I should have booked a flexible flight if I wanted to cancel and get a refund. Had to pay $310 for another airline. Still not sure if I will get a refund from Linkair. Do not recommend. Show details
Jason H.
Jason H.
 

Cancelled flight

The only morning flight was cancelled and they offered to put me on the night flight. This would have made me miss the appointments I had so had to drive instead of fly.

Unfortunately not much they could have done about it. Had to email and call to get refunded. But recieved a full refund.

Transparency
Newyvet
NewyvetNew South Wales2 posts
 

Terrible experience

Booked to fly from Newcastle to Canberra on a Friday evening, flight was delayed by over 5 hours with no communication from the airline, never again will I fly with this airline and I will look for alternatives. Show details
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
BillG
BillGSouth East Queensland, QLD3 posts
 

Tight but effective

First time on Link -BNE - TMW return. I am a tall person so things were a little tight. However the efforts of the Flight Attendant on both flights made the trip comfortable and worthwhile. On the trip to Tamworth - FC 661- 17/06/21 - Tracie-Lee was exceptional and went out of her way to be helpful and considerate. My wife and I would look forward to another trip with Link when the necessity arises. Show details
Value for Money
Transparency
Seat Room
Food
In-Flight Service
John
John
 

Appalling customer service

Cancelled my flight 30mins before take-off with zero warning and not even an apology. Cost $200 in uber trips to and from the airport for nothong. Stay away from this trash airline. Show details

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Details

CategoryDomestic Airlines
Home CountryAustralia
RouteDomestic
Airline Type Full-Service
Domestic
Economy Included Carry On Luggage Limit 7 kg
Economy Included Checked In Luggage Limit 23 kg
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Contact info for Link Airways

Mon8:00 am - 6:00 pm
Tue8:00 am - 6:00 pm
Wed8:00 am - 6:00 pm
Thu8:00 am - 6:00 pm
Fri8:00 am - 6:00 pm
SatClosed
Sun10:30 am - 6:00 pm

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