Best Domestic Airlines

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Based on 22,407 reviews
China Southern Airlines

China Southern Airlines

4.7  (4,372) Summary
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Jenny
JennyNSW
 
Korean Air

Korean Air

3.7  (49) Summary
Howard P.
Howard P.2 posts
 
Very good serviceThe flight from sydney to south korea was good, service was good and food was actually better than most airplane food! Show details
China Airlines

China Airlines

3.3  (44) Summary
Paul T.
Paul T.2 posts
 
Beware airline has changed there baggage allowanceWould fly regularly to nzwith China airways Taking fishing rods with me. Always under my weight allowance. Just booked in and was charged $75 for 1.5kg of extra baggage!!! Was still under weight allowance but had extra bag. So $75 payable. Show details
Japan Airlines

Japan Airlines

2.9  (68) Summary
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Mercedes P.
Mercedes P.SA
 
Child and father separated on the planeVery disappointing my husband is flying back in a few hours from Malasia ( stop over coming from Japan) to Adelaide, my son aged 12 is not seating next to him. Won’t be flying back with them again. Show details
Rex Airlines

Rex Airlines

2.5  (650) Summary
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cheryl B.
cheryl B.NSW3 posts
  Verified
Hawaiian Airlines

Hawaiian Airlines

2.6  (123) Summary
Matt Bentley
Matt Bentley
 
Nexus Airlines

Nexus Airlines

4.2  (10) Summary
Jeriah E.
Jeriah E.2 posts
  Verified
Xiamen Airlines

Xiamen Airlines

4.0  (10) Summary
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Shakthi
ShakthiVIC
 
Vietnam Airlines

Vietnam Airlines

2.2  (123) Summary
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Rakesh S.
Rakesh S.TAS
  Verified
Avoid at all cost !Aweful customer service, cant provide simple answers to a question just want to charge you money. No way off escalting or raising complaints. Stole my money and no response, AVOID AT ALL COST... Use Vietjet instead Show details
Delta Air Lines

Delta Air Lines

2.3  (69) Summary
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Alex Brennan
Alex BrennanNSW3 posts
 
Worst long haul flight of my life3 hour delay, unfriendly and unresponsive staff, toilets were filthy and the food was disgusting. I will never fly Delta again. Show details
Link Airways

Link Airways

3.2  (14) Summary
Julie
Julie
 
Great serviceExtremely friendly staff - it was nice to be treated like I mattered. Well done Show details
Asiana Airlines

Asiana Airlines

3.1  (14) Summary
Aiden N.
Aiden N.NSW3 posts
 
A lot of delayed and cancelled flights with Air AsianaIncheon airport is good. Been here many times but Air Asiana has so many delays and cancellations, be mindful. I missed by connecting flight (also Asiana) the first flight from Sydney was delayed. I got a $11 voucher.. lol. I ended up missing christmas with my family.
Never again will I fly Asiana. Show details
Air New Zealand

Air New Zealand

1.9  (421) Summary
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The Last Express
The Last ExpressVIC19 posts
 
Air China

Air China

2.3  (39) Summary
Roman
RomanNSW2 posts
 
Horrible Company Web-SiteOnline check-in is a huge challenge. Website does not work properly. No response on phone calls or online requests. Unfortunately, cannot put rating 0. Show details
Thai Airways

Thai Airways

1.9  (248) Summary
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Disappointed from the st
Disappointed from the stsydney2 posts
 
Try to steer clear of Thai airways if possible!Avoid Thai airways if you can. They tend to overcharge, provide subpar customer service, and have too many conditions that costs you in extra fees.
Bonza

Bonza

1.9  (355) Summary
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Online Shopper
Online Shopper2 posts
 
Complete CrapCancelled flight from Mackay to Gold Coast. Arranged a coach to Whitsundays Airport for a new flight to Gold Coast. Coach details depart from Gold Coast Airport to Sunshine Coast Airport at 3:15pm during the flight time from Whitsunday to Gold Coast. LOL! WTH???
United Airlines

United Airlines

1.9  (197) Summary
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mike s
mike s
  Verified
British Airways

British Airways

2.0  (75) Summary
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techstaruk
techstaruk
 
British Airways are so sympathetic and understandingBritish Airways are so sympathetic and understanding, my mother is in end-of-life care, and they hit me with a £1000 cancellation fee AND then refuse to supply a cancellation invoice, which means I am unable to claim on my travel insurance. Show details
China Eastern Airlines

China Eastern Airlines

2.1  (52) Summary
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Ernesto B.
Ernesto B.
 
No customer serviceI purchase a ticket premium economy , they swap the aircraft from Shangai to Rome and no premium economy available anymore. No communication to advice that no premium economy available, didn’t make any effort was made to upgrade to business, no any responsibility for they own mistakes and pore communication . Show details
Fiji Airways

Fiji Airways

1.7  (135) Summary
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William S.
William S.
 
FlyPelican

FlyPelican

3.4  (7) Summary
Monica jones
Monica jones9 posts
 
Air Canada

Air Canada

1.6  (150) Summary
Surinder C.
Surinder C.
 
Malaysia Airlines

Malaysia Airlines

1.6  (516) Summary
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Sgl
Sgl
 
Worst customer serviceThey didn’t stand on their words. Highly wouldn’t recommend anyone.
Qantas

Qantas

1.5  (3,861) Summary
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AriaK
AriaKNSW6 posts
  International
Airnorth

Airnorth

1.6  (63) Summary
Shay
Shay
 
Air Asia

Air Asia

1.4  (1,069) Summary
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Mike S.
Mike S.2 posts
 
WORST AIRLINE EVERIf you want to save lot of headache and frustration....
Please please please NEVER BOOK AIRASIA...
You CAN NOT CONTACT AIRASIA TO SPEAK WITH A CUSTOMER SUPPORT...As there IS NO CONTACT NUMBER they have. You have to always leave a voice message to communicate AND THEY NEVER CONTACT YOU BACK.
I recommend government to BAN THIS AIRLINE.
QantasLink

QantasLink

1.8  (30) Summary
TheAnthoShow
TheAnthoShowWA18 posts
 
Annoyed!Had to make a detour to broome airport and they had us sitting on the tarmac for what felt like hours.... Air conditioning in the plane with the motor turned off was warmish, cabin started to get stuffy. Wouldn't let us off plane to stretch our legs. Just ridiculous. Hope qantas loses all their fifo contracts. I am Disgusted.
Air France

Air France

1.7  (38) Summary
NUDIBRANCH
NUDIBRANCHNSW6 posts
  Verified
Batik Air

Batik Air

1.4  (279) Summary
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PEB
PEBSA15 posts
 
Worst airline EVER nil customer seviceWhat a nightmare to get refund and still waiting!!! They cancelled my flights and I have been to h ell and back trying to get a refund or even answers as to when I will obtain one? No one replies no one cares Show details
Southwest Airlines

Southwest Airlines

4.3  (4) Summary
Davo
Davo10 posts
  Verified

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