Martec Profile Plus 4

Excellent product - installed many – Operates really well & look good. Heat lamps are perfect for a medium / large bathroom. 4 LED lamps light up all bathroom well. Exhaust fan extracts at a high rate. No issues after many years...

Absolute crap product and warranty service! – I had this unit installed about 6 years (2014) ago as apart of a whole bathroom renovation. I have since had to have it replaced! After about 2 years the fan wouldn't operate when switching the power on. I had to get a ruler and manually push the fan for it to start rotating (after turning the power on). Only recently the exhaust fan completely stopped working.

The unit came with a 3 year warranty so I contacted Martec by phone initially (June 2016). The women that I dealt with were rude and unhelpful and suggested that maybe they weren't installed correctly. They also didn't believe what I had to say so asked me to email video evidence. After emailing video evidence and completing the paperwork, unfortunately Martec wouldn't pay the warranty claim as I couldn't produce a receipt directly provided from the electrician due to having this renovation organised through a sub contractor. Martec were supplied with the qualified electrician's name and licence number but they still refused to pay the claim.

In addition to this, when the fans were working they barely did anything anyway. There was always a mass amount of condensation left in the bathroom. Even after a short shower and especially in winter. I was advised that there had to be cross ventilation to assist the unit. I would leave a window open but even so they still didn't work well at all.

I would not recommend this product to anyone - in fact I will never buy another Martec branded item again. If you're in the market for bathroom exhaust units, I'd be happy to answer questions about the units that I have just purchased, which have excellent exhaust functionality and a heating function that isn't heat lamps.