Delay in refunding depositI had to cancel my order with this company and requested a refund at their earliest opportunity. One week has passed [one day was a public holiday] and still no refund has been paid despite several emails from me requesting an urgent refund. Just wondering what it takes to get my refund back. I have no doubt the money is not sitting idly in their account but making money for them on the overnight money markets. I'm pleased I didn't go ahead with the purchase given this low level of accountability for my funds.
10/10! Absolutely blew my mind!I've tried many different massage chairs on the market, and I can honestly say that this one ticks all the boxes! My experience with 'Masseuse Massage Chairs' have been outstanding from when I picked up the phone to inquire and visiting their showroom, to delivery and after care. Friends and family who now have tried it themselves are not just considering getting one themselves, but also feeling the benefits from the massages. Great variety of relaxation to deep tissue massage. Thanks for extraordinary customer support and products! Can't recommend enough to anyone out there who wants to invest in their health and wellness at home. Show details · 1
This is the most perfect chairI highly recommend this chair as my hubby from day one had slept on this chair every night. He has back aches due to being a mechanic. On delivery the guy that put the chair together said your hubby will sleep in this chair as this is the best chair you have received. I thought surely not however he was right, my hubby even wakes up and turns the massage on and yes I have had this for a few years and yes he had worn out the head cushion. I am sleeping like a baby. I suggest if your hubby is annoying in bed buy him a masseuse chair, great for back aches and petfect for wife's Show reply
Love my Remedial Deluxe+ Massage ChairThe best thing I ever bought. It’s helped me with my Multiple Sclerosis Show details · 1
Easily my best purchase this year!I’ve not come across another massage product that actually gives you the same relief as a normal 60 min massage does. I wish I got this earlier as both me and my partner are in the hospitality industry and spends money on fortnightly massages. It’s a complete health investment and we chose the Remedial Deluxe Plus Chair and couldn’t be happier. It’s something you have to try in order to understand it. Multiple settings depending on what you’re after. My go-to it the stretch massage program, perfect after a workout.
The team at Masseuse Massag… Read more · 1e Chairs have been nothing but wonderful, not to mention Michael, Adam and Julia. 10/10 in all areas and I can’t wait to continue my new at-home massage routine. You’re not gonna regret swinging by their showrooms to try them out. Best regards Madeleine
Fantastic chair with great results!I love my chair and the relief it gives me and how relaxed I feel at the end of most massages.
Many times I have fell asleep during and after in my chair it is so relaxing. Show details · 1
Fantastic Chair!We were very happy from start to finish with our ordering and processing experience. Customer service was outstanding and we didnt feel pressured at all. We were guided through the entire process and the team found the right chair for us, they were not wrong. The chair is fabulous and we would recommend Masseuse to anyone. Show details · 1
Can't live without itI love my massage chair, I use it once or twice a day. It helps me to keep my body moving as my job is quite full on. Heavy lifting and fast moving.
I come home get into my chair and relax . The different settings are great for different days. I would recommend these chairs and company to everyone and with their after sales service it's great to know that they do care after they sell their products.❤️❤️ Show details · 1
Great productI really like this massage chair, I use it a few times a week and my daughter relaxes in it most days. No mechanical problems at all and I’ve had it months now. I have psoriatic arthritis and it really helps with pain control, relaxation and better sleep. The warmth function is great for sore muscles and joints. It has a good selection of massages to target different areas. Masseuse is a great company to deal with, staff are polite and helpful. Show reply
Love the massage chairI have the massage chair for over 18 months and use it almost everyday. Sometimes I fell asleep in the chair! When my friends come over, they use it as well. I reckon it's money well spent. Show details · 1
Excellent chair and great serviceThe chair was delivered on time and the installers were very helpful in getting it into the right position. The after sales service we have had is excellent—they are always helpful. The chair itself is very relaxing and we use it almost every day. Show details · 1
Best InvestmentWe absolutely love our masseuse massage chair. I purchased this for my husband who has back issues and he uses it every day (sometimes for hours). I feel we have both benefited from using our massage chair. I am so impressed by the service provided and would highly recommend this company and their products. Show details · 1
Amazing product and customer servicesVery good. Friendly team. Addresses needs on time, Product is amazing. Show reply
Perfect for anyone!Once you get the gist of operating you can run massages for the whole family, with individual settings to suit. Great way to unwind after a hectic day. Show details · 1
Fantastic chair! Fantastic service!After a lot of researching and after reading other customer reviews I decided to purchase this massage chair. I am more than happy with the massage chair! I use it daily, it helps with my muscle spasticity due to having multiple sclerosis. Customer service is one of the best I’ve ever experienced! I had a problem with my chair and due to living rural and not being able to get it looked at by a technician the company replaced my chair with a new one! Show details · 1
Questions & Answers
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- The Masseuse Remedial Deluxe+Massage Chair has 4D technology, which means rollers travel on X, Y, and Z axes and can be adjusted to your desired intensity.
- Zero gravity capabilities let you position your body in a gravity-neutral position to relieve pressure from your spine and better help you relax.
- It delivers a full body massage, and also has compression massagers for the calf, ankle, and foot.
- The massage chair has a Hot Stone Massage function which radiates heat of up to 50˚C to relieve coldness and pain.
- An easy-to-use LCD remote control lets you conveniently and comfortably operate the chair.
Points of praise:
- Most reviewers appreciated the different massage styles offered by this chair, saying that it helped alleviate pain and pressure in different areas of their body, including the back and hip.
- They also said that it provided plenty of strength, letting them have deeper massages.
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