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Maxwell & Williams

Maxwell & Williams

3.7 from 3 reviews · View Statistics

Reviews

3.7

3 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (0) · No (1)
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CRob

CRob

  • 12 reviews
  • 23 likes

Great customer service

published

Wow. A customer service response that was actually true to its name. Prompt reply; human (not robotic) communication; friendly and apologetic; and a willingness to remedy the problem. Perfect customer service response. Thank you, Kay

Incentivised ReviewNo
Doxificus

DoxificusGreater Melbourne (Inner), VIC

  • 11 reviews
  • 4 likes

What happened to one of my fave brands???

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Dale C

Dale Clangwarrin

  • 5 reviews

Excellent aftersales customer service

published

I had a small issue with a Maxwell and Williams 3 tier cake stand which we purchased as a gift. My email to customer services was responded to straight away, followed up with a few more emails for clarification. The parts that I required were dispatched the same day by post.
It was extremely easy to sort out my minor problem.
Maxwell and Williams service dept. was a delight to deal with.

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