Finally, a place that really get's customer service! And with great prices on great products!
I was recently completely blown away by the fantastic service I received from McJING, a Woodworking and Engineering tool supplier.
I was already very happy with the excellent pricing of their tools, one of which was less than half the cost of several competitors for the exact same product, but when Aust Post screwed up my delivery, John at McJING went out of his way to immediately follow it up, and kept me in the loop at all times!
When it was apparent the parcel probably wasn't going to make it to me, he immediately offered and sent another ...lot via express which I received 2 days later, despite all the current issues with Aust Post! I couldn't be happier with the absolutely amazing service, and especially the quality and prices of the tools! It's so rare these days to find a company so dedicated to customer service! Well done and thanks!
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