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Microsoft Surface Go has been discontinued and replaced by Surface Go 2. The most recent model is Surface Go 3.
5Microsoft Surface Go

Microsoft Surface Go

 Verified
5Microsoft Surface Go
3.6

21 reviews

Positive vs Negative
67%9%24%
Value for Money
3.6
Portability
3.5
Build Quality
4.0
Battery Life
3.8
Camera Quality
4.0
Display Quality
4.5
Body Durability
4.3
Battery Life
3.8
Speaker Quality
3.9
Display Quality
4.5
Screen Durability
4.1
Night Photography Quality
3.5
Video Quality
4.2
Rear Camera Quality
3.9
Front (Selfie) Camera Quality
4.2
Security
4.3
Speed
4.1
Ease of Use
4.1
trompfy
trompfyVIC574 posts
  Verified Surface Go Wi-Fi 64GB / 4GB RAM

The best tablet for using when you are in bed – I purchased this so I can view photos and videos whilst I am in bed. The staff were kind to me and the service was fantastic because they gave me such an amazing deal. Show details

wildcard
wildcard6 posts
  Surface Go
Portability
Build Quality
Camera Quality
Display Quality
Hardware
Camera
Software

battery drain – the surface has issues with drain. microsoft try hard not to help Copy and paste powercfg /batteryreport /output "C:\battery_report.html" into the command prompt window. Using Explorer navigate to C:\ aka the root directory. You should see a file labeled battery_report.html. Double-click on it to open the file in your default browser e.g.… Read more

Microsoft Edge, Chrome, Opera. this will give proof of battery drain and only 4 hours// use a 10000mah power bank and charge surface when power bank drains check and you will see only 60% charged and it is proof as the surface battery is only 3100mah and the power bank should have charged 3 times the surface is no good for movies, music nor games

dom
dom8 posts
  Surface Go 4G 128GB / 8GB RAM
Display Quality
Hardware
Camera

Has a lot of potential, but very underdone – This tablet, running a full version of Windows 10 is capable of anything a normal PC is of which makes it an excellent device for work use, way more useful than an iOS/Android tablet. It also has great build quality and a very nice display. The keyboard and pen are designed for the device and work flawlessly when connected. Unfortunately it is… Read more

let down by both the OS and the hardware. The Windows store does not really have many great apps in comparison to that of iOS/Android and the desktop Windows apps feel very clunky on a small touch screen, this is an issue with all Windows tablets however not just this one. The keyboard should have been included as it is absolutely a necessity for this kind of device. The CPU is way too underpowered for a full Windows 10 device as well.

For business users I would suggest a Surface Pro instead with its larger display and better CPU and if you are purchasing a tablet for consumer content consumption would highly recommend an iPad or Android tablet instead. However, for a Windows tablet the Surface Go does remain good value for the money at the price it is.

Gracy
GracyWA7 posts
  Surface Go
Battery Life
Display Quality
Hardware

Faulty since beginning. Then keyboard not working after a year. Last only a year!! – Was forced to purchase Surface Pro 1824 (through school) for my year 4 girl. Was adamant as microsoft is expensive/overpriced. Since beginning, she complained about the "M" letter that was hard to push. But, to replace that through school, you had to pay $100, so, we didn't do any thing. Then just over a year later (which was 2 days ago), the… Read more

keyboard that can be detach/attach to the screen stopped functioning. We did try from force shutdown, wipe the connectors with rubbed alcohol so far but still not working. I agree with the mom who wrote bad quality / faulty. Damn Microsoft!!

Kylie
KylieVIC5 posts
  Verified Surface Go

Bad quality, faulty product with no refund policy, force to accept refurbish unit but not working unit, not worth – I bought surface pro5 bundle in 2018 for my daughter to start her year 7. It is pretty expensive for a student to use for homework but I would thought the money I spend would last me at least 3years without any problems. No I am wrong, it was a faulty product, it glitches and quit itself all the time. So I went back to the shop few times and they… Read more

said only if I buy the same or upgrade version of surface. So we got the Surface Laptop 2 by paying couple hundreds extra. I would thought, nothing should go wrong now, I pay so much for a basic user who don't play games or download anything, just for school work. After couple weeks, we noticed the touch pad is not working, letter k is not working. So again, back and forward to the shop and get no solution, no refund, no exchange but force to send for repair! Do I pay $1700 for a repair item? No way! So I decided to contact Microsofft myself, take me more than a year, but there is no way for them to refund or exchange the new unit. Again, I have to force to accept the refurbish unit. I am exhausted to fight and just accept what they offered. Belief it or not, they sent us a not working unit for a replacement! This is ridiculous! So I send back again as requested and I request for the refund this time, they said they will refund me this time. Again, back and forward email for weeks, then they change their mind by offering me a surface laptop 3! I say no, I do not feel confident with their laptop again so I refuse their offer. Now they said, they will not refund to us and ask me to use my insurance to claim!!! My daughter now has no laptop, I have no extra money to buy her any.

I have all videos showing the problems but the file couldn't upload on this page for some reason!

Ben Cody Kirk
Ben Cody KirkQLD17 posts
  Verified Surface Go Wi-Fi 64GB / 4GB RAM
Value for Money
Speaker Quality
Ease of Use

Perfect for me but may not be for others – I needed a device that ran Windows 10 and was small, light and that I could watch TV shows on when I commuted on the train. I also wanted a USB port and the ability to add storage with a microSD card. The Surface Go ticked all these boxes. But, the main thing that I think most people would dislike about the Surface Go is the user interface. It’s a… Read more

Windows PC in an iPad’s body and that just doesn’t work well. iPads are very user friendly, especially for the less tech-savvy. They have an operating system and apps that are optimised for a 10-12” touchscreen. Windows just isn’t. It’s still very mouse and keyboard oriented and is terribly hard to use with such a (relatively) small screen. Another downside to the Surface Go compared with an iPad is app availability. The Apple App Store has much more in it than the Windows Store. This doesn’t bother me, however. So, I love my Surface Go (with it’s little kickstand to keep it upright), but for many, an iPad would be well worth considering.

Dee Jay
Dee JayNSW10 posts
  Verified Surface Go 4G 128GB / 8GB RAM

Value for the $ paid – Required a reliable mobile tablet for work purpose for invoicing emailing and browsing tasks on the go . This was A perfect fit cheaper than ipad pro and compatible 4 G network . Easy to use as its Microsoft platform has a compatible pen for signing on the go. Show details

jasmin.quilliam
jasmin.quilliam7 posts
  Verified Surface Go 4G 128GB / 8GB RAM

Great for kids – Really good computer. Bought it for my child who had required specifications from the school. Has been good for school use and for streaming and all the other things kids use computers for. Show details

Andrew
AndrewQLD267 posts
  Verified Surface Go Wi-Fi 128GB / 8GB RAM
Value for Money
Battery Life
Display Quality
Hardware

Good for a tablet, but over-priced – Lets get one thing out of the way to start with - this is a tablet, nothing more, nothing less. If you believe that you can replace your desktop computer with a Microsoft Surface, you are wrong. If you believe that you can replace your laptop with a Microsoft Surface, you might possibly be right, but you are probably wrong. Computers and even… Read more

laptops can be used for computing - office / excel / word / emails / powerpoint etc. Tablets are good for 'apps' - I liken them to a large mobile phone. They can be used for websites - Facebook / Instagram / Twitter / Netflix etc. Computers are tools, tablets are toys.

Now that I've made that distinction, I can start the review. The competitors for the Microsoft Surface Go are the other popular tablets (Samsung / Lenovo / Asus etc), and the features / resolution / RAM / processor / size / battery life / weight are all comparable between all the brands. What is out of the ordinary is the cost of the Surface Go - almost double the average, and $100 more than the most powerful of the Samsung Galaxy Tablets on the market. That's before you get the add-ons, a touch pen will cost you, a keyboard will cost you (a lot).

As a stand-alone device, it is quite competent - powerful / reliable / light / great quality - just like all of its competitors. I don't know how Microsoft can justify the cost, nor do I know what sort of consumer would purchase it - $1000ish for a device to scroll through Facebook, watch Netflix in bed, time wasting staring at a screen? It boggles the mind.

If you want a tool to do a job, get a computer. If you want a toy to play with, get a tablet. The Surface Go does a good job as a tablet, just don't try to pretend that it is a computer.

Jo-Anne T.
Jo-Anne T.QLD15 posts
  Surface Go Wi-Fi 128GB / 8GB RAM
Battery Life
Display Quality
Hardware
Camera
Software

Handy but not reliable – I purchased the Microsoft Surface Go to assist with assessments on the go. Whilst it is definitely more user friendly than a basic tablet it is not without its glitches. The accessories are not cheap and I found I resort to using the PC for assessments (not so convenient) and leave the Microsoft Surface Go to watch Netflix when I am out of town… Read more

and can access wi-fi.

It is light and you can google quickly on it but I would not ever see it as a replacement to a PC or Laptop.

Mel S.
Mel S.NSW6 posts
  Surface Go Wi-Fi 128GB / 8GB RAM

So far so good – I am a medical student and using this for note-taking capability on the go. It is a nice size for on the go and is capable to do basic email, one-note, office, etc. The app installation is however limited in S mode as I can't install EndNote. Show details

Sarit B.
Sarit B.VIC7 posts
  Verified Surface Go Wi-Fi 64GB / 4GB RAM

Great tablet. Like mini PC – It works perfect. No bugs. Do the same as PC but takes smaller room. Windows 10 works very good on this tablet. Very quick response. Good touch screen. Must have bought it earlier. Great Product. Show details

Liam D
Liam D43 posts
  Surface Go Wi-Fi 64GB / 4GB RAM
Value for Money
Battery Life
Hardware
Camera
Software

Great iPad alternative – I recently picked up the Surface Go as I wanted something more versatile (iPads are great, but they are somewhat limited, especially if you're looking to replace your computer). I expected to be disappointed with the Surface Go's performance considering it only has 4GB of RAM and 64GB eMMC storage (eMMC is basically a glorified SD card). Well… Read more

let's just say I was pleasantly surprised to discover how good the performance is for a low power budget PC. I used to own the Surface Pro 6 and while performance isn't as quick as that model, it isn't too far off provided you keep it in S Mode.

If you're picking this guy up and are planning on using it as a PC, the $150 type cover is a must. There is thee more expensive Alcantara one ($199), but the cheaper keyboard is absolutely fine.

The addition of a USB C port is also very welcome, as you can charge the device using a portable battery pack when you're on the move.

Battery life isn't the best. I find myself needing to recharge at least once throughout the day (granted, it does get used all day).

Who this is for: Uni students on a budget Someone who is looking for an iPad alternative Someone who wants a highly mobile, portable device and doesn't care too much about performance (as mentioned above, performance is fine if you're doing basic things like writing word docs, surfing the web and watching videos)

Don't buy this if: You need lots of hard drive space because you store everything locally You want a high performance PC (look at the Surface Pro 7 for that) You edit photos and videos or use programs like AutoCad

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MetalGodz
MetalGodzNSW124 posts
  Verified Surface Go Wi-Fi 64GB / 4GB RAM
Speaker Quality
Speed
Camera

A real surprise packet – I only just purchased this last week, and it turned out to be quite powerful. I added an extra keyboard case, and 256GB MicroSD card. I was holding out for the 8GB/128GB model but this came up on special, so I decided to buy to replace my iPad. This has the advantage of being easier, and has a more flexible interface than the iPad, especially after disabling S mode. Show details

Not happy1732
Not happy1732QLD2 posts
  Surface Go Wi-Fi 64GB / 4GB RAM

Just shoddy quality and terrible service – The touch screen has never worked from new. I can't use the bottom 1 cm of the screen, which is where all the login/logout stuff is. I then tried to contact microsoft support. There is only one place in all of Australia (Sydney) which is 1200km away. The solution offered is to log a service request on line. The online service only offers… Read more

UPS as a courier, there in only one UPS pickup in Brisbane and it is an hours drive from me. I decide to organize and pay for my own courier. Next I wait for 20 minutes on hold for the service website to accept the request. As I write this I am still on hold. I have tried reloading the website several times, read the news on google, answered emails. It is not my surface or the internet. The microsoft website has failed..... My strong recommendation is avoid the product. The service is terrible, and I consider a website that stops accepting requests from customers is a disaster for a company that has computer stuff as it's business.

Michelle
MichelleWA4 posts
  Verified Surface Go Wi-Fi 128GB / 8GB RAM

Absolutely Brilliant ! – This tablet is great for my genealogy studies. Light, compact, fast and responsive. I have the keyboard and surface pen which makes things easier to navigate around the screen. It is a low end laptop / high end tablet. Show details

Jacci
JacciNSW43 posts
  Verified Surface Go Wi-Fi 128GB / 8GB RAM
Battery Life
Battery Life
Speed

Great Little Machine – Bought this as a supplemental machine, primarily for note taking Was more than a little alarmed to find I couldn't install software, only from the windows store, but then after a little searching, found that you could 'unlock' it to make it a proper fully fledged windows machine and install regular programs, browsers etc. The touch screen is… Read more

responsive and beautiful to write on and the keyboard, considering its size, is surprisingly good to type on, after you adapt to the smaller size. the kickstand is an awesome feature as you don't need to buy another cover, although the keyboard is an extra purchase, which makes it a bit more expensive, and pretty essential to get the most out of the machine.

While it isn't a powerhouse machine and there is noticeable lag when trying to do too many things at once, it does just fine for and on the go machine. Very pleased with it. The size makes it easy to transport and the battery is reasonably good - although nothing close to their 'benchmark' claims.

As a primary computer, would be a frustrating experience, but as a travel machine, is absolutely perfect.

Is great to that it is compatible with all the accessories of its big brothers.

Aberfeldy
Aberfeldy17 posts
  Surface Go Wi-Fi 64GB / 4GB RAM
Value for Money
Battery Life
Display Quality
Video Quality
Hardware
Software

A good mini word processor but a hopeless tablet – I have had my device for six months after years of happily using Ipads. When my old pad was ready to be replaced, I thought I would try a Surface Go as an alternative. My experience using it as a word processor is very good and it performs completely properly. However, as a tablet it fails miserably - when trying to get it to work the device… Read more

often freezes when doing a command. The camera is only very fair quality and the battery life is dreadful - it only seems to have a couple of hours before the battery dies, and the retailer says it can't be connected to a secondary battery when travelling.

Whilst the device does seem very sturdy and the video quality is excellent, it doesn't seem to pair happily with the keyboard and it frequently flicks me over to other pages of its own will.

In summary, very disapppointed.

Krisna
Krisna
  Surface Go Wi-Fi 128GB / 8GB RAM

Great tablet ever – I ve used surface pro for a while and no problem at all, still smooth and the battery is so good , long life , the camera is good for tablet ,very good Show details

QuratulAin
QuratulAin8 posts
  Verified Surface Go Wi-Fi 128GB / 8GB RAM

Perfect Combination for Laptop/Tablet – I bought this so I could work during my travels and have since been very happy about the product. Not only you can use it as a tablet but also the fitting the detachable keyboard makes it perfect as a laptop. I normally use this for my Excel based spreadsheet works and word documents but also use a lot of general internet browsing. Never lags and works smooth. And facial recognition feature keeps my login info safe as well.  Show details

jkcqld
jkcqldQLD13 posts
  Verified Surface Go Wi-Fi 128GB / 8GB RAM

Great bit of tech – Ideal portable device, take it anywhere. No bigger/heavier than my old Samsung 10" tablet but way more versatile with Windows 10 Home. It's a PC during the day, movie / tv shows / browsing / email etc at night. Very well engineered, durable. Battery life does let it down (not good at all), so need to run it in Battery Saver mode most of the time… Read more

unless doing serious work and a Powerbank is just about compulsory if out & about. Screen is small so everything of course is compact but touchscreen zooming helps. Great keyboard & quality touchpad. Keyboard puts it to sleep but does not wake it, need to use ON button. Not cheap but you get your money's worth. A unique Microsoft product that beats the competition hands down IMO. Next version needs better processor and bigger battery.

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