Miele G 7319 SCU XXL AutoDos Questions & Answers

Thanks for your question, Miele is sorry to hear that you’re having issues. A service call can be booked via the Miele website - external link  If you are outside a major city, use the following link to locate your local service provider - external link  Alternatively, please feel free to reach out to a member of our Customer Care Team on 1300 464 353. Our Customer Care Centre is open Monday – Friday, 8:00am - 7:00pm and Saturday 9:00am - 5:00pm (AEDT). Regards, Miele Australia Pty Ltd.

Thank you for explaining

Mine is faulty as well

Looking at your reply has made me see this post again and I realise I contacted Miele through product review within the two year warranty but didn’t get round to contacting them to fix it until after December 23. The 2 years warranty was up but It was still within two years of when I started using it as I did not install it until March. But because it was outside the two years from the purchase date of December 2021 they did not honour the warranty. Thus I no longer use the auto DOS and no longer purchase it from Miele. Very disgusted that such a premium product only has a two year warranty and that they wouldn’t honour the warranty considering the use of it was within the two years. I think that’s pretty mean. Miele if you’re listening, and there is Proof in product review that I contacted you and got a reply within the two year warranty, do you want to come and fix it under warranty?

Miele would like the opportunity to discuss this with you. If possible, can you email your full name, the state you reside in and your best contact number to prsupport@miele.com.au and a member of our team will be in contact as soon as possible. Please reference your full Product Review username. Kind regards, Daniel