Miele H 6860 BP Questions & Answers
VerifiedHi! Please can someone tell me what to do with an error which happened directly after the electricity gone for secounds my Miele oven H6860BP shows on the screen “ Miele willkommen” and it can’t go further! Grateful for any help!
Good morning, This screen indicates the oven has been reset and the standard start up is required. Please refer to the user guide " Using for the first time". A user guide can be downloaded from the Miele website - external link Alternatively, please feel free to reach out to a member of our Customer Care Team on 1300 464 353 or email info@miele.com.au Our Customer Care Centre is open Monday – Friday, 8:00am - 7:00pm and Saturday 9:00am - 5:00pm (AEDT). Regards, Miele Australia Pty Ltd.
We had exactly the same issue for the the same oven (6860bp) two days ago just after two short power cuts. The screen showed "Miele willkommen" and the second later it started over in a never ending loop. Since I could not find a solution (but found this question) I called the Miele support who sent out a techican who conneced his computer to the oven, loaded new software and 20mins later it was as new again. I think its not possible to get around the problem without their help. To let it just rest off power did not do any difference. Regards Mattias (from Sweden)
Oven lights remained on after I switched off the oven after doing a roast. Even after switching the oven off from the mains the Miele logo came on and flickers and no other display functions are available and the lights remain on in the oven and won't go off.
Hi Catherine, we apologise for the inconvenience of this however we are unable to answer this question at this time. We would like to resolve this with you, can you please contact us on 1300 464 353 (for our New Zealand customers please call 0800 464 353) or leave an enquiry via external link (for our New Zealand customers please use external link ) and our team can assist you as soon as possible.
If you believe your appliance needs a service, please use the below self-service page to book an appointment. Australia Service - external link New Zealand Service - external link
For further customer support please visit external link and for our New Zealand customers visit external link .
Kind regards, Miele Australia.
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