Mifo O5 Plus Gen 2
Verified9 reviews
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Terrible customer service and Bluetooth connectivity. Bought the product has lots of issues with Bluetooth connectivity one of the ear buds just kept dropping off I have an iPhone. Contacted support they sent through some troubleshooting that didn’t work I then asked for a refund and they basically stopped responding do not buy. Show details
Absolute garbage. False advertising at its best. Product doesn’t even come close to the advertised specs. Music plays for 1 second then buffers for 5 seconds. Was given instructions from mifo tech support to reset the ear pods and it made them worse. After 2 months of back and forth they agreed to let me send them back for a refund and was given a… Read more
shipping note. 2 months after I shipped them back still no refund. They don’t respond to emails and now I’ve done my $149. I have reported them to the ACCC.
Waste of money, thought I’d give them a go as supposedly an Australian company.delivery was supposed to be 2-4 day, was nearly 2 weeks (I’m about 20km from the supposed warehouse). No customer service. I have worn them for a day, constantly disconnecting, volume drops by itself, button controls are useless. Already purchased a more reputable brand as a replacement. Show details
Mifo took my money and sent f..call, tried to recover the money with zip $149 no luck they wanted nothing to do with it.. this company has been flagged by the Victorian Government for not delivering orders, scamming good people out of there hard to come by money.. It's been stressful on me and others.. I feel helpless and sick with the thought of… Read more
loosing that money, especially at Christmas, my girl has left because she blames me for not checking I just went on there site all good reviews that have been flagged as paid for reviews and filter any negative ones.. thanks for reading this, just give this company a wide berth.. Mifo are on eBay now, ripping off more victims...under a fake name and address Vikas Yadav
After notifying Mifo Support On the 27/07/2025 one of my ear buds had stopped working after 14 emails doing everything they asked to problem solve several times over they continue to disregard. At one point they asked for pictures and video confirmation which I sent as they implied for a warranty claim this was required. I sent what was… Read more
requested. From this point I heard nothing for weeks
So I again I reached out. I literally went through the same process again, ending with me again sending video and picture confirmation after I'd followed all their problem solving advice.
They clearly have no intention of honoring the warranty. As a consumer at this stage after reaching out to Mifo so many times there's only one last empowered choice..... let as many people as I can know that if you buy these ear buds and there is a fault, in my experience warranty will not be honored.
Pros: long battery life, aesthetically pleasing case and ear buds. Cons: started malfunctioning after 10 uses. Volume increased by itself, unpaired with my phone suddenly during use, one ear bud would only work at times. Reset procedure didn’t… Read more
rectify the issue.
Smartware Australia takes several days to respond to refund or exchange requests and then failed to respond to NSW Dept Fair Trading when I lodged a complaint. My complaint remains unresolved.
I regret not seeing the bad reviews on this site and the warnings on NSW & VIC Consumer Affairs sites prior to purchasing. Essentially, I’m stuck with a paperweight. Do not purchase their earbuds.
Follow-up · Follow up to my previous review. Sudden volume increase required me to reduce volume to a comfortable level - a frequent occurrence. Reset procedure below as instructed by Smartware did not resolve the malfunctioning. Step 1: Prepare the Earbuds Remove the earbuds from the charging case. Place the earbuds back into the charging case. Step 2:… Read more
Please check this before buying anything from MIFO. They promise 3-5 days shipping but omit to tell customers that it might take weeks for the item to be “ready to ship”. Attempts to get any sort of useful response to emails were futile and my bank is now chasing a refund on my behalf. See this warning from consumer affairs: https://www.consumer.vic.gov.au/latest-news/mifo-australia-public-warning Show details
Waste of money – Scam. Dodgy product and support dont reply. Only get one star because my order arrived. Mifo and Techbest (clearly the same scammers) should be shut down!! Show details
Unreliable: hard to charge and sound is lower in one earbud – I loved the Mifo earbuds at first but they’ve become unreliable so sadly need to be replaced. They’ve always been hard to get both buds to charge; I have 2 other friends who have the same problem so appears to be a common fault. I put up with it as I have small ears and they fit so well even when running and, when they do charge, they’re great.… Read more
But sadly the sound in one of the earbuds now keeps going lower than the other and despite following the steps provided; the error keeps coming back. The buds are about 3 years old so maybe this is just their shelf life…..
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After letting Mifo know I left this review I did get a response with a warranty solution. They did… Read more