Reviewer Photos & Videos
Paint disintegrated and now it’s leaking.
Paint has disintegrated off ruby red kettle and now it’s leaking. These same reviews are all through Both Morphy Richards and Russell Hobbs red metallic kettle reviews. I want another as it matches toaster, but they seem plagued with same problems. The paint only looked good for a year.
Purchased in July 2018 for $89.00.
Well just opened our new kettle so excited but while waiting for it to boil suddenly it started boiling over the top and my husband had to turn it off and in doing so has burnt his hand quite badly will be taking it back tomorrow and getting a diff kettle and sadly have toaster to match so will now have 2 diff products
Very disappointed even after trying to do it couple times it did the same thing this time though we had it on sink with long cord so could turn it off without getting burnt again
Purchased in October 2020 at Big W for $169.00.
- Accents Traditional Rose Gold (102107)
- Verified purchase
Looks great but leaks water!
We loved the look of this kettle and also had a the matching toaster but unfortunately after 2 years it has started to leak water from the on/off button. My mum has also had the same issue and has managed to replace hers however ours being just over 2 years old is out of warranty. We are so disappointed. You can see in the picture we have it sitting on a plate as water ends up all over our bench.
Purchased in February 2018 at Myer for $116.00.
It’s a great product!
All my visitors notice it in my kitchen as soon as they come in! I love the sound when the water is boiled. The only negative aspect is that the outside gets hot... sometimes by accident I burn myself haha but it’s not a big deal
Purchased in May 2020 at Harvey Norman for $119.00.
This kettle is all looks no substance
This is a terrible kettle 1. the water doesn't stay hot for long at all so if you don't use it immediately you have to reboil it, 2. the water level is in a stupid spot & 3. it takes some fiddling to put it back on the stand thing
Purchased in March 2020 at Catch.
Good but has a problem
Like the price, sub $50, why would you pay more. Like the size, 1 litre. I could never figure why 1.7 was the default size, finally discovered this is 3 pints, which looks a more logical figure but too big for a couple. Like the colour, matches existing accessories. HATE the water gauge, why is it almost obscure, I am about to settle for looking inside to judge the level.
Colour does not last and leaks
Had the kettle for a few years and the paint started chipping within a few months. The paint also faded in a drip mark pattern, almost as if from hot water dripping down the sides. I thought it was just mine, but my sister has the same kettle, purchased around the same time, but from different stores and she has the same marks.
The kettle will leak every now and then , but particularly when I'm descaling it. I thought the leaking was from overfilling but when I boiled with a descaling solution (per instructions), the liquid had leaked everywhere, and the kettle was empty
Purchased at Harvey Norman.
Bought the set kettle and toaster black and rose gold, the toaster has never heated properly and the kettle leaks like a sieve disappointed. Love the look but now having to replace both
Purchased in April 2019 at Costco SA, Adelaide for $250.00.
Worse kettle ever
This was brought to match toaster within a few months paint flaked a couple of years old now but I am going to throw it out. Water level corroded and lid dirty looking.most expensive and worse kettle i have ever had
Purchased in March 2018 at Direct Chemist Outlet for $60.00.
Style over Substance
Loved the look but when you boil it and pour a drink it bubbles up through spout when only half full making a big mess I wouldn’t buy this brand again
Purchased in October 2019 for $100.00.
I bought one of these and it seemed okay until the warranty was almost at an end, when it failed.
I could not find the receipt so was out of pocket replacing it. I will definitely never buy a Morphy Richards 'anything' again. Pretty poor when it can't even last the distance of the warranty.
I also know other people who have had similar experiences.
Purchased in May 2017 at Target Australia for $79.00.
Leaks all over the place
We received this red kettle as a gift and it in less than three months old it leaks from the bottom of the gauge - we have no receipt so cant return it but it is a design fault which must be common in this kettle - it will have to be thrown away when we can afford to buy another kettle - very disappointed
Purchased in July 2019 at Myer.
The perfect kettle
Quiet to operate and looks fantastic on the bench top too. It doesn’t take long at all to boil and doesn’t have an irritating noise when it’s ready.
Very happy that I upgraded to this kettle.
Purchased in December 2018 at Myer.
Extremely disappointed and this is my second Accent; purchased 2016 warranty 2 years.
I purchased my current Accent kettle via Fly Buys in April 2016. 3 years on and it is leaking from the bottom of the gauge into the tray which is extremely dangerous since that is where the power source is. I had an Accent prior to this and have to say it probably lasted maybe 4-5 years. I have sent an email to Morphy Richards today expressing my disappointment. I am a long standing member of CHOICE and the magazine is my go to when needing to purchase something new. CHOICE always stresses, that while an item may be out of warranty we, as ...consumers, should expect something to last a reasonable amout of time as does the ACCC under our laws. I live in hope that they will consider replacing it for good customer relations. I could have bought 3 kettles @ KMart or the like and possibly they would have last longed. We are retirees on fixed incomes and so is even more disappointing as we don't have money to throw away.
Purchased in April 2016 for $100.00.
Most Stylish Jug
I love this kettle. It looks so beautiful on my kitchen bench with the matching toaster. It is so easy to see how much water is left, the water taste so clean, heats up so quickly and being a mum i love that it whistles when its finished boiling, as somethings I forget what I was doing (eg. making a tea or coffee).
Purchased in June 2018 at Myer Retail Stores for $90.00.
I purchased a Yellow coloured Murphy Richards kettle about five years ago. It didn't last longer than about 18 months as the element stopped working. Almost three years ago my daughter bought me another (same style) and now it is leaking and looks like corrosion on the gauge area. WHY can't this product have a longer life? It should be at least 10 years and it's dreadful that they can't be repaired...something else to go on the scrap heap and landfill. I REALLY wanted the yellow as it matched the toaster and now I don't think the yellow is available as it was very hard to locate when my daughter was looking. I hate the whistle which is turned off. Very very disappointing on all counts.
Purchased in December 2016 for $120.00.
- Accents Traditional Rose Gold (102107)
- Verified purchase
So pretty - so practical
The styling is just perfect, with the right amount of rose gold trim to create an accent. It heats quickly, the water window is accurate and easy to see. The cord can be tucked into the base so you don't have too much hanging on the bench. I just love it
Purchased in September 2018 at Myer Retail Stores for $89.10.
- Accents Traditional Purple (102020)
- Verified purchase
not the best, but not to bad
The speed for boiling: average
the noise: average (not too loud)
The design: nice, cute, but not really practical if you want to wash the interior part as the opening is too small! paint on the outer layer start peeling
it has whistle in it, which is good, but it is quite long, last a few more seconds than what's needed which can attract attention if you have it in the office!
I would rather choose other conventional design and brands like bre'**vl etc.
The last of FOUR!
So sad to report that my experience with this kettle mirrors that of many others. My first purchase was about 5 years ago and each kettle (of the four) was replaced under warrantee. While the warrantee was honored three times, that is NOT the point!
It (the kettle) is a most aesthetically pleasing design, is well-balanced ergonomically, boils fast and relatively quietly......but, to continue manufacturing and selling a product that is not fit for purpose and has to be disposed of at this rate is utterly reprehensible. Won't buy any Morphy Richards product as long as I'm able to remember my terrible experience and will (with regret) share my experience with anyone who might be interested.
Just exactly what I wanted
Stylish and perfectly proportioned.
I love it!
Pours smoothly perfect spout.
Fast boil and whistle option which I love!
So happy with my choice looks amazing and is perfectly functional.
If your looking for a practical stylish functional kettle at a good price this is it!
Matt white finish is great!
Questions & Answers
Why has your company not tested your product properly? I was so excited to find a kettle and toaster in the mint colour, to accent my kitchen and living area, and was about to place my order, but upon reading the reviews have decided against it! To be honest, I’ve not seen an appliance review with such a bad rap, and it seems most of the complaints are the same, which means it’s either a design flaw, or a manufacturing problem. Either way, I would think it’s something your company would get right onto, before more problems arise, and fix the errors that have been made!! I’m so disappointed! Does your company plan on fixing the seemingly, many flaws your product has?
Danielle D.Morphy Richards
Thank you for touching base regarding your concerns with the Morphy Richards kettle (ie review posted under model: 102011).
Please note that the model number 102011 that you have commented on has now been obsolete for a number of years.
We would also like to draw your attention to the fact that the Morphy Richards range of products are always under review and being updated to improve our function and design in order to address any concerns that may arise.
Please have a look at the current model that is available in the beautiful mint green colour that you are looking to purchase:
100015 for the kettle and 240015 for the toaster.
Should you have any further question please do not hesitate to contact us on 1300 556 816
How to fix filter inside the kettle which was floating inside when I opened the lid of the kettle?
Eleonore E.Morphy Richards
The filter should just slide into the holder on the inside at the front of the kettle near the top.
Please do not hesitate to call us on 1300 556 816
The on/off switch on the base has stopped functioning. I turn kettle on and off at the PowerPoint when I hear the Switch try to go off. As it is the shiny stainless steel version which is no longer made, I want to keep it. Is it possible to fix the switch please?
Angela C.Morphy Richards
Unfortunately we do not have spare parts or service agents for the kettles. During the 2 year warranty period it is a replacement warranty only. If you take the kettle to a small electric appliance repairer in your area they may be able to assist.
If it has a 2 year warranty, under Australian consumer laws Morphy Richards should replace it. I had one that malfunctioned and EVENTUALLY the manufacturer replaced it. Persevere with them.
GLEN D.Morphy Richards
The kettle has a 2 year warranty so please take your kettle back to place of purchase with your purchase receipt and they will be able to provide a refund or replacement. As mentioned earlier unfortunately we do not have spare parts to repair the kettle.
|Category||Electric Kettles||Electric Kettles||Electric Kettles||Electric Kettles|
|Capacity||1.5 L||1.5 L||1.5 L||1.5 L|
|Features||360° Swivel Base, BPA Free and Water Gauge||360° Swivel Base, BPA Free and Water Gauge||360° Swivel Base, BPA Free and Water Gauge||360° Swivel Base and BPA Free|
|Construction Material||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
|Colour / Finish||Black and Rose Gold||Sage Green||Graphite||Metallic Red|
|Power||2,200 W||2,200 W||2,200 W||2,200 W|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Jan 2011||Jan 2011||Jan 2011||Jan 2011|
- MPN: 102108
- GTIN13: 5011832049230
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