I have had this delivered three times and waiting for the fourth delivery I found the packaging more than adequate and the taste was very good The tap can be a tad annoying to get into place I am ditching the Brita filtered water for this The price is amazing considering the Spring water quality I tried this because it is from Tasmania Show details
OMG. My family have been buying this for some time now IN BULK due to the cheap price. However, today we discovered 4 boxes FILLED with a slimy white substance floating around. It was horrific. Show details

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Have been purchasing these for a few weeks now but tonight poured a glass which was full of white floating matter. Opened the box to check the bladder and it’s also full of the white floating matter. Opened two other boxes that had not been used. Not as bad but still have the white matter. All boxes have best before 15/6/2028. All purchased from the same Woolworths in Qld.
Reviews with attachments
Absolutely disgusting - has a bunch of gross, slimey white stuff floating in it? I feel sick that I’ve had two cups before noticing.. never again, there was so much in the glass Show details
Hi I’m a little worried about what I found in your boxed water, I’ve been buying this from Woolies for several months now and have noticed a taste in the water, it’s hard to describe. A very very subtle copper/detergent/sweet mix taste which we’ve gotten used to now but have noticed these particles which we thought was maybe from the bottle we… Read more
dispense the water to so I dispensed the water into a cup and even more came out.
Appreciate the feedback, other than that price is okay and packaging definitely needs to be more sturdy. It’s not rocket science guys. 9/10 visits to Woolies to restock I see half of the boxes ripped or broken leaving the bladder exposed.
Update: it’s been 3 months and no response from the company.
I was delighted to find affordable pure spring water that’s Australia . In on a budget and want my family to about chemicals always . I think it taste lovely and fresh. Not like tap water at all , no chlorine smell. I had a gravity fit ceramic water filter for 18 years and then it broke. I have drunk nothing but filtered water of high-quality with… Read more
the minerals kept in it. I know the taste . I would love to know the exact mineral content for Newcastle New South Wales region. Also is there any trace of micro plastic or forever chemicals . I assume not but I’d love confirmation. I’d also love be a more sturdy packaging . Near the end of the bladder the box gets wet and splits and hard to carry from the supermarket . And transported definitely doesn’t get exposed to sun. I don’t want any of the plastic to be affected by high temperatures. Thankyou
Thank you Ossa for changing the plastic inside to Foil and putting a handle on the box to carry,so much easier to lift. I really appreciate those changes. The water is fine to drink as well. Show details
Multiple boxes, all in date, all have mold Screenshots of video attached anyone doubting Ill happily link the full video.
Hi Travis, could you provide date and time so we can check our records from production.
Latest follow-ups
We have been buying that water since a while and the taste of the last box we opened was horrific. Like something extremely sweet and smelling like vanilla. My partner and I stopped drinking it after a day. Show details
Follow-up · The temperature was the same as usual and the packaging was intact. We bought it at Woolies a few days before opening it, during our weekly shopping. We had a similar problem with another box the following week, after a new purchase so we decided to stop buying this brand.
Hi Charlotte, We’re sorry to hear about your experience… Read more (+1 reply)
I got this water cause it looked like recycled cardboard so it appealed to me. I opened it and tried the water. It tastes really really bad . I mean sewage bad. The taste made me feel really unwell. I hope I dont become unwell. A sip was enough. Its 10 litres here . Im taking it back to woolies. Never again. Show details
Follow-up · I got no response from company. And no the packaging does not keep water fresh.
Hi Deborah, We’re sorry to hear about your experience… Read more (+1 reply)
Positive reviews
ossa water taste great after other supermarkets raised their brand water up 2 dollars i found ossa water and found the cleanest tasting water in its price range i calculated the price to litres and compared it to delivered water to homes and it came out the cheapest water i could find in Australia with the cleanest taste Show details · 1
I recently discovered Mt Ossa spring water and was initially drawn to it by its packaging and great price, as well as the fact its an Australian product. I purchased it to take on a camping trip and found it to be pleasant tasting, the tap is easy to use and doesn’t leak, and I love that there is much less wastage than bottled water in plastic bottles. Very happy with the product and would happily recommend it. Show details · 1
Find out how Mt Ossa Australian Natural Spring Water 10L compares to other Still / Mineral Waters
Know better, choose better.
I have been buying Mt Ossa since it came on the market. Perfectly fine drinking water. In regards to this waters taste I think it is the individuals taste buds not the water. It's like people who say coriander tastes like soap yet to me it tastes like coriander. Remember peeps not everyones taste is the same. If you don't like the taste don't buy… Read more · 1
it again. But by the same token there is no need to rubbish a product because it doesn't suit your taste. Having said that there is also no need for exaggeration or nastiness. I love it. I find it has no smell and tastes like it should. It suits my taste. Supporting Aussie business is important for the country. No-one can please all the people all the time. A handle would be good for carrying though. Keep up the good work guys. Kind regards. Kate.
Negative reviews
TASTES LIKE CHEMICALS/PLASTIC – I'm quite concerned that it has left a chemical-like aftertaste, and it's still there more than an hour later. Your packaging is also misleading. Please do better and switch from plastic packaging to aluminium. I'm quite disgusted by the lack of care and thought that appears to have gone into this product. I will not buy this again and have had to throw it out.
Hi Lisa, Thank you for your feedback. We'd like to… Read more
Dear Mt Ossa we love the water. It's pure & always clean so not problem with that. My issue is with the packaging. We have found the 'tap' drips for some time after being opened. Difficult to open as not enough space between markers to easily break to unlock around & above the tap area. Lucky I have false nails that usually work otherwise need… Read more
a spoon or knife! Latest issue has been for past couple of months that although plenty of glue to secure the top of the carton there is definitely not enough on the bottom. Therefore the bladder often falls out either in store at Woolworths or between checkout & car and then getting inside at home. We have had to save a couple of old boxes to use otherwise they need to be taped up securely underneath. Keep up the good work & let me know if you will be changing your processes.
Bought a few boxes several months ago and the taste was horrific. An extremely strong chemical smell and taste similar to citronella or bug spray. Which I believe made me unwell at the time. Judging by similar reviews from other consumers, this is an ongoing issue. I’m shocked that this is being sold at mainstream supermarkets when it is not fit for human consumption.
Hi Nic, Thank you for your feedback — we’re sorry to… Read more
Recent reviews
I recently purchased Ossa water while it was on special at Woolworths. However, I’ve encountered a couple of issues with the packaging. The blue dye from the box has stained my benchtop, which is quite disappointing. Additionally, the water spout continues to drip after use, causing further inconvenience. I wanted to raise this feedback as the product itself is good, but the packaging has been problematic. Show details
Hi Roney, Thanks for sharing your feedback. We’re glad… Read more
I have been buying this water for ages but the last 2 boxes i purchased taste absolutely horrendous. They were undrinkable to the point i threw it all down the sink. It was that bad. I thought maybe it was my glass but i tried several and they were all the same. Not sure what has gone wrong but its put me off enough not to purchase it again which is a shame. Show details
This is my first time I purchased this water. The printing on the package specifies that it is BPA free, which is fine and there is no added fluoride. Does that mean there's no fluoride in it at all, or is there, because it doesn't claim to be "free of fluoride" I also wonder if this water is from a running stream/spring then what kind of process… Read more
is used to filter it and what is added in the water to prevent it from going green/algae? A lot of people read the word "spring" and they believe that the water is spring water when they don't realise that a "TAP" is also a spring.
Hi Minoas C. I don’t really know how to respond to your… Read more
I have been buying Mt Ossa Natural Spring Water for quite a while now. No problems with the quality, which is a huge improvement on what's available out of the kitchen tap. The only problem I have is my two local Woolies has been sold out of Mt Ossa for weeks. Hopefully by tomorrow's shop they have had a chance to restock. Show details · 1
Just purchased 2x 10 litre boxes and decanted into my empty chilled water cooler bottle. So happy I made the switch from Woolies bottled spring water. Less waste packaging and a better overall experience. The taste is what one would expect it to be coming from a pristine environment like tassie . Show details
Find out how Mt Ossa Australian Natural Spring Water 10L compares to other Still / Mineral Waters
Know better, choose better.
Water smells like pure plastic as if I am drinking tap water out of $1 plastic squeeze bottle from Temu. I've bought three boxes, ALL TASTE THE SAME. Horrendous smell and taste is a big no no.
Hi Dastan, Thank you for your feedback. We’re concerned… Read more
Just bought some just to see what its like tested it with a tds meter which reads 125 ppm Would like to know what minerals make up this very high reading like to know what i am drinking !? As a comparison refresh tds 0 Show details
Hi Gary, Did you give us 1 star because our spring water… Read more (+2 replies)
I lived with natural spring water as a child so i know what it tastes like and pureau tastes better than mt ossa. mt ossa tastes like tap water, not like spring water at all. Show details
Hi Seti, We’re genuinely surprised to hear Mt Ossa tasted… Read more
Whose bird brain idea at Mt Ossa was to design a box without a handle. All boxes broken on the shelf one bladder with half a box at three different Woolies in Sth Western Sydney. Bass Hill, Chester Hill and Fairfield. Not one box in tact bladders and taps sticking out. (send one of your minions to check it out) I’m pretty sure someone getting a… Read more
box like that off a shelf or carrying 10kg without the company thinking of ergonomics, lets face it thinking at all, might sustain serious injury. Look out lawsuit. Don’t give us the line about it saves the customer money, better for the environment garbage. You’re the only one on the shelf weighing 10kg without a carry handle. Yes 10kg. You obviously outsource your packaging R&D to some genius manufacturer in Australia who has got his/her design & manufacturing certification from the office of Jacinta Allan directly. Mt OSSA before your revenue drops to an all time low and you are awarded with the highest damaged returned product in Australian History, don’t go down on a sinking ship and try and fix this issue and put a handle on the box.
Hi Moe, Thank you for your feedback — we’re sorry to… Read more
I've been buying the OSSA water. The packaging is of a concern. Some of the packaging splits open at the seems showing weak adhesive making it a weak box for carrying. I don't have a car, I have to carry the box by hand. Can you please provide a stronger box? Show details
Hi Linda, Thank you for your support and for taking the… Read more
Sorry to say but I happen to find the new Ossa packaging to be a bit misleading. Saying 'no added fluoride" yet with no other info on the packaging to me, kind of implies it is fluoride free! However, your website which i looked at just now it says this 10L box DOES CONTAIN FLUORIDE (only naturally occuring!) Either way, as a customer i'd like… Read more
to know what i'm 'actually' buying and if my water has fluruoride.. Why is it this not included on the new packaging? It looks like there was room on it. I can appreciate there may be some naturally occuring Fluoride in Spring water however if your packaging itself is only stating half of the facts then i feel concerned about that. Hopefully there is a way you could rectify this so customers are clearer on what they are buying at the point of sale. Thanks for your tiime.
Hi Natalie, Thank you for sharing your concerns — we… Read more
After Tasmanian spring water was taken off shelves I bought Cole’s alternative water… was ok however the push up opener was so tense. I travel and saw OSSA in Woolies … just in case it’s not on my home shelves yet over 3 days I purchased 10 boxes. I haven’t touched tap water after devastating floods just thinking about the chemicals used to make it safe not to mention PFAS now which when boiled in water makes it worse! Show details · 1
I loved the previous water sold at woolworths but now.... Now this water is disgusting and what's more I have read they have sold us, the Australian peoples rights to their own water, to the [Content Removed] for an added bonus to our milk products . You know, the exhorbitant prices we pay for milk just to support [Content Removed] overpopulated… Read more
baby formula rort. The price of water increased by 3 dollars for the same 10 litre box. Why such an increase? Guess it was to build a new bottling plant for the [Content Removed]. They already bought up half our Australian waterways licences! Now they are taking our mountain water as well. And I suppose [Content Removed] has offered a " good deal" loan for building the facility that realistically can never be paid back . General strategy for the [Content Removed] infiltration.
Thank you for sharing your thoughts and concerns. We… Read more
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Hi Shahin, We’re really sorry we missed your review and… Read more