Does anyone have the product guide or operation manual for Omega altise APOD14. I know it’s discontinued and I can’t find it anywhere?
Hi Sophie, Thank you for taking the time to contact us with your enquiry. Unfortunately, this is an older product, and the manual is no longer available. We completely understand that this is disappointing and apologise that we are unable to assist further. Kind Regards, The Omega Altise Team
Do u have to fill it with water?
Good afternoon, this model does not require water to be added, the machine will give you notice when and how to drain the water . If you would like to discuss the functions of this unit please give us a call on 1300 739 033. The team at Altise.
Is it DC inverter or non dc inverter?
Good morning, thanks for your enquiry our technical team advise that the APOD14 is a non dc inverter. The team at Altise.
Can anyone tell me what the noise rating is on these?
I notice several people saying that it was quiet, but this is a how long is a piece of string question unless someone has actually measured it - either running full blast or just idling along.
Thanks in advance.
Hi - We picked up a 2nd hand one of these, but it seems to be constantly leaking water. This is not from the drain outlet at the bottom but from the inside of the unit. Is there a manual available so I can trouble shoot? Maybe a hose has come loose from the water tank
How do I get the manual for the omega altise airpod APOD14 please and do you put water in the back of it
Good morning, so that we can assist with your enquiry could you please give our customer care team a call on 1300 739 033 they will arrange to email you a copy of the instruction manual and also troubleshoot the features and benefits with you. Thanks the team at Altise.
I need a replacement for the hot air exhaust hose how do I get one or can I purchase it anywhere?
Good afternoon, thanks for contacting us regarding the replacement hose for your APOD14 these parts are available from Bunnings Special Orders counter. If you need further assistance please get back to us. The team at Altise.
Parts are very expensive. I needed all the plastic window bits. I was better off the buy a new machine.(tempo) Thanks omega
Hi, how do you Change the settings from fahrenheit to celsius. I have done some thing by accident and do not know how to change it.
Good morning, Please see below instructions from page 6 of your instruction manual, if this is not successful please call our customer service desk on 1300 739 033 . Thanks. The control panel is capable of displaying temperature in degrees. Fahrenheit or Celsius .To convert from one to the other ,press and hold the UP and DOWN buttons at the same time , for 3 seconds.
Thank you. I got it second hand and do not have a manual book and it's first time I've got one but managed to figure it out thank you very much.
Is the unit energy efficient or does it uses more energy like high amount of electricity bills?
G,
Good morning , this unit is rated at 4.1kw please request costing from your energy provider , variables relating to cost efficiency will depend on where the unit is situated eg. room size, insulation, if you require further information please feel free to contact us on 1300 739 033 . Thanks the team at Altise.
My AirPod turned from Celcius to Fahrenheit. So instead of being on 16c it’s on 62F. How do I change this??
Good afternoon, Please see below instructions from page 6 of your instruction manual, if this is not successful please call our customer service desk on 1300 739 033 . Thanks. The control panel is capable of displaying temperature in degrees. Fahrenheit or Celsius .To convert from one to the other ,press and hold the UP and DOWN buttons at the same time , for 3 seconds.
I want to ask about energy consumption is it too high or is it very much energy consuming
Good morning , this unit is rated at 4.1kw please request costing from your energy provider , if you require further information please feel free to contact us on 1300 739 033 . Thanks the team at Altise.
My Altus airport is leaking water, not under warranty anymore, need help to fix this?
Good afternoon Sultan, please call our customer service desk on 1300 739 033 and one of our friendly team will direct you to your nearest service centre.
The team at Altise.
My APOD is not “producing water” when it is in use and is not anymore that “cold” when being used, any help?
Good morning vipermla, Your unit is covered by a manufacturers warranty for a period of two years, so if you are in this period please return it to your place of purchase along with your purchase receipt for a replacement. If you require further assistance please contact our customer service team on 1300 739 033 .
Thanks the team at Altise.
I bought AirPod portable air conditioner 2nd hand I’ve got it home set it up and was great. Day 2 turned it on and it’s displaying E5 ? I presume this is an error code but not sure how to rectify as I don’t have the manual?
Good morning Danielle K,
Please contact our customer service desk on 1300 739 033 and one of our friendly team will assist with your enquiry and arrange to have instruction manual sent to you.
The Altise team.
Is there somewhere online I can get a manual for this model? It has been lost since we purchased it. Thanks
Good afternoon Mike,
If you give our customer care team a call on 1300 739 033 one of our friendly operators will be able to assist you.
Thanks and kind regards The Altise team.
I have a APOD14, do I have to put water in it, somewhere. It does not seem to be very cool? Cheers Wendy
Hi Widge,
Please contact our customer care desk on 1300 739 033 and one of our friendly team will run through the features and benefits of your AIRPOD14.
Thanks.
Hi, I have the APOD 14, and know there is water in there that needs to come out. I can't really find the tray to empty it. I can see the tip of the nozzle at the back, but that's it. The rest of the back looks like it needs to be unassembled to get in there. Can you please advise where I can access the tray, to empty and dry it and stow it away for next season? Many thanks.
Good morning,
Please contact our customer service team on 1300 739 033 they will be able to assist with your enquiry.
Thank you.
Does anyone have an electronic copy of the manual for this item? The APOD14 is not shown on the omega website as a product between 2011 and 2017 so I can't get it from there.
We are getting a P1 error on the display and not sure what it means
Good morning, P1 error indicates that the bottom tray is full, connect the drain hose and drain the collected water away, if error repeats please contact our customer service team on 1300 739 033 and they will direct you to your nearest authorized service centre.
Thank you for your enquiry.
My apod is leaking how can i fix it?
Good afternoon,
Your unit could have a crack in the water reservoir, could you please advise your location and we will direct you to our nearest service centre.
Thank you for your enquiry.
I have the same problem. Wondering how to get this fixed.
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