Omega Altise OR24C / OR242C

Not as good as the heater it replaced – Our existing heater, an Omega OBH-02, had come through several years of good service but was just looking a little careworn so it was relegated to a spare room. The new Omega Altise is a comparative disappointment. With just two bars for radiant heat it is not possible to select just one as with the OBH-02. This has three elements which can be… Read more

used in any combination, singly or in multiples. Thus when a small amount of heat is required the Altise gives too much . . .and too costly. In the end we got fed up and demoted it to the spare room, reinstating the original heater which cleaned up nicely and continues to gives us what we want. It is much more suitable for the open space in which we live, the ceramic part of the Altise being a bit redundant. With more research we would have looked at something else as the main heat in the house is gas central, with the electric heater as a back-up. The Altise works fine, it just isn't what we need.

Good heater ruined by flimsy plastic power switch – I bought this heater in June 2014 from Harvey Normans (cost $90) and quite impressed with the heater, solid construction and an air of long term durability about it. So used it for 4 months until storing it away over the summer months, and now in May 2015 when setting up the heater for the coming winter was dismayed to find the plastic power… Read more

switch knob is cracked almost across, and just about useless in clicking through the 3 stages of heater control. The knob is of very weak plastic construction, probably would have cost cents only to produce, and totally unsuitable to accomplish the switching task. There is a 2 year warranty on the heater so I phoned Omega about getting a replacement knob, to be told that this small cheap plastic knob is unavailable, and that I should take the heater back to Harvey Normans for a replacement heater or a refund. Harvey Normans were very good and sympathetic, but that heater is no longer available, so they offered any other comparably priced heater that they had, but they didn't have any that was comparable or as compact. Rather than a refund I said I would hold onto the heater for the time being, and try and glue up the crack in the knob with Araldite epoxy glue so the heater would still be useable, and I have sent an email to Omega complaining about the flimsy knob and requesting they contact the manufacturer for some replacement knobs (they must have produced thousands of them), one to replace the cracked knob, and some spares for the future, as I'm sure they'll only crack again. I await their answer!! This is the only reason I have marked this heater down from what should have been 5 stars.