Panasonic Inverted Ducted

Panasonic Inverted Ducted

 Verified
Panasonic Inverted Ducted
3.6

27 reviews

PositivevsNegative
63% · 179 · 33%
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Build Quality
3.9
Value for Money
3.4
Ease of Use
4.1
Cleaning & Maintenance
4.2
Noise Level
3.8
Heating / Cooling Speed
4.0

Reviews

27 reviews
tomhola00
tomhola00Greater Melbourne (Outer), VIC3 posts
  S-125PE1R5A / U-125PE1R8A
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Christopher B.
Christopher B.3 posts
  Verified S-125PE1R5A / U-125PE1R5A
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G.Y. Land
G.Y. LandCanberra 2600, ACT49 posts
  S-125PE1R5A / U-125PE1R8A

Please think twice before you purchase this air conditioning system

The air conditioner failed (Thermostat) after 6 weeks of work. The air conditioner was replaced by Panasonic and failed again with an irregular temperature after 5 weeks. The thermostat is faulty and Panasonic does not bother to repair the unit under guarantee. Think twice to purchase an air conditioner from this company. I suggest you purchase a Daikin and you know what you have. Panasonic (Panasales Australia) has a miserable service. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
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G.Y. Land
G.Y. LandCanberra 2600, ACT3 posts
  S-125PE1R5A / U-125PE1R8A
Value for Money
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Panasonic
Panasonic   DM   
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Marvindell
MarvindellGreater Melbourne (Metropolitan), VIC20 posts
  Verified Inverted Ducted
Panasonic
Panasonic   DM   
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HI Marvindell, Sorry to hear about this, do you have a case number. Thanks

Lorenc
LorencPerth, WA
  Inverted Ducted
Build Quality
Ease of Use
Noise Level
Panasonic
Panasonic   DM   
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Hi Lorenc, thanks for your feedback & we're sorry for the issues that you're experiencing, if the service call doesn't satisfy your concerns, please reach out to our Customer Service Team on 132600 for further assistance. Thanks

David D.
David D.South East Queensland, QLD
  Inverted Ducted
Build Quality
Noise Level
Heating / Cooling Speed
Anthony I.
Anthony I.Sydney Surrounds, NSW6 posts
  S-125PE1R5A / U-125PE1R5A

Great unit

Panasonic 12.5kw,purchased 1& a half year ago from Apollo air,works like a dream,we had a 40 degree summer day,the unit worked effortlessly,also in winter keeps the house nice and warm,low cost on electricity,extremely happy with my purchase  Show details ·  1
MrG
MrGMetropolitan Adelaide, SA3 posts
  S-125PE1R5A / U-125PE1R5A
Value for Money
Noise Level
Jeremy
JeremyCanberra 2600, ACT18 posts
  Inverted Ducted
Noise Level
Heating / Cooling Speed
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scott
scottSouth East Queensland, QLD
  Inverted Ducted

Works well But noisy

All in all the unit Panasonic U-140PZ2r5 is good. But the outside unit is very noisy 90% of the time it is running and I turn it off at night just so the neighbors don't complain. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Panasonic
Panasonic   DM   
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Omid Jahromi
Omid JahromiSouth East Queensland, QLD5 posts
  Fair Incentive S-60PE1R5A / U-60PE1R5A

Quiet

I bought a little AC for my tenant room. I'm happy with overall brand. It runs very quiet and make room pretty cool. I would recommend this product to my friends Show reply
Mike
MikePerth, WA6 posts
  Verified S-100PE1R5A / U-100PE1R5A
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Lozza
LozzaPerth, WA29 posts
  Verified S-140PE1R5A / U-140PE1R5A

No Recommendation

Our $10,000 Panasonic Air Conditioner with a 5 year warranty failed just 2 months out of warranty. It has therefore cost us $2,000 per year to own this unit. I understand a warranty is a warranty, but 2 months out of a five year warranty for such an expensive item, with no help from Panasonic. I would not recommend buying this brand air conditioner due to lack of customer service. I would have been prepared to pay a nominal sum if Panasonic would entertain it, but they made no such offer.
The model number is U-140PE1R5. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
chris
chrisWestern Australia2 posts
  S-140PE1R5A / U-140PE1R5A

worst purchase i have ever made

I've had this unit installed for 2 years and it has never worked. from dodgy install from authorised Panasonic installer to the authorised repairer not knowing what is wrong with it had it checked by 3rd party for size and it is adequate for the space i am trying to cool. i cant run more then 3 zones the master room can't cool during the day. I am now asking Panasonic to repair by replacement to no avail. Will never purchase another Panasonic item again Show details

Questions & Answers

Jason H.
Jason H. · Inverted Ducted S-140PE1R5A / U-140PE1R5A (14.0kW)

Hi does the Panasonic CZ-TACG-1 wifi controller work with this system. We had a IntesisHome controller before which has stopped working and want to replace it with another wifi solution

Panasonic
Panasonic   DM   

Hi Jason H, thanks for your question, could you send an email to customersolutions@panasonic.mailus.com.au with case # 499402, so we can send you the attachment with controller options. Thank you

Lee
Lee · Inverted Ducted S-140PE1R5A / U-140PE1R5A (14.0kW)

I installed this in April 2018 for about $10k. It's now just passed the 5 year warranty period. The machine just broke down and there is no error code. It's just blank. How can we find out if it can be repaired or would it be better to replace with new unit?

Panasonic
Panasonic   DM   

Hi Leem thanks for your message, please call our customer care team on 132600 for out of warranty assistance.

Pieeater
Pieeater · Inverted Ducted S-125PE1R5A / U-125PE1R5A (12.5kW)

I am considering purchasing one of these Panasonic Ducted Systems, while the AC itself seems fine I have found not so favourable reviews on some of the optional non-panasonic WiFi controllers that installers include in quotes. Just wondering if anyone has opted out of the MyAir and Polyair add on controllers and just gone with the standard controller that comes with system and if this works OK.

Marvindell
Marvindell  

we installed izone and works fine

Panasonic
Panasonic   DM   

Hi Pieeater, If you like please give our customer service team a call on 132600 and they also can give you details of some of our dealer/installers.

Thanks

See all Panasonic Inverted Ducted questions

Details

Panasonic claims their AC Inverter technology automatically regulates room temperature with little fluctuation. 'Inverter technology' refers to a micro computer installed within the AC, which determines the most sutiable operation mode. Combatting air fluctuation is important as it helps to prevent higher electricity bills and inconsistent temperatures.

The compact indoor and outdoor units in this series are able to reverse cycle, producing heated and cooled air, so you can stay comfortable throughout the seasons.

Features:

  • Various timers, including on/off timers and sleep mode
  • Wi-Fi operation optional, with separate purchase of a specialised adaptor
  • Voice control via Google Assistant and Amazon Alexa means that you don't even need to pick up the remote or your phone to change the temperature
  • As this Ducted AC isn’t designed with a self-cleaning function, it requires a professional to clean the air conditioner every couple of years to ensure that it’s working at optimal functionality.
Compare all Panasonic Inverted Ducted listings
CategoryDucted Air ConditionersDucted Air ConditionersDucted Air ConditionersDucted Air Conditioners
Price (RRP) $3,871$4,602$3,871$3,441
Features Inverter, Remote Control and Wi-Fi Smart ControlInverter, Remote Control and Wi-Fi Smart ControlInverter, Remote Control and Wi-Fi Smart ControlInverter, Remote Control and Wi-Fi Smart Control
Cooling Power12.5 kW14 kW12.5 kW10 kW
Heating Power14 kW16 kW14 kW11.2 kW
Reverse Cycle YesYesYesYes
Auto Cleaning (Self Cleaning)NoNoNoNo
Weekly TimerYesYesYesYes
Cooling Energy Rating 2 stars1.5 stars3 stars
Heating Energy Rating 3 stars2.5 stars4 stars
Indoor Unit Dimensions 430 x 1100 x 700 mm430 x 1100 x 700 mm430 x 1100 x 700 mm360 x 1100 x 700 mm
Outdoor Unit Dimensions 996 x 980 x 370 mm996 x 980 x 370 mm996 x 980 x 370 mm996 x 980 x 370 mm
Max Indoor Sound Pressure Level49 dB51 dB49 dB48 dB
Max Outdoor Sound Pressure Level55 dB56 dB55 dB52 dB
Operating Temperature for Cooling-10 to +43-10 to +43-10 to +43-10 to +43
Operating Temperature for Heating-15 to +24-15 to +24-15 to +24-15 to +24
Manufacturer Warranty5 year(s)5 year(s)5 year(s)5 year(s)
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