Panasonic DMR-BWT955GL Questions & Answers
VerifiedMPNs: 16107 and DMRBWT955GL
I have just bought a DMR-BWT955 to replace an eight-year old DMR-BWT460 which stopped responding to the remote. All good so far, but I have found one problem:
I have set to record 5 minutes extra beyond the scheduled time, because programmes often run late in Australia. When I set to record a series, and two programmes are consecutive, the recorder makes 2 recordings. The first one runs for the appointed time. The second recording starts when the first one ends, 5 minutes into the second episode. The old recorder did the same. Surely it should either make one recording covering both episodes, or two overlapping recordings, each covering an entire episode. Is there anything I can change here? David in Cairns
Hi DavidS, please find advice from out technical team as below & if you require further assistance, please call our Customer Care Team on 132600 Please try the following Press the INFO button on your remote twice. Press the BLUE button on the remote to open the favourites menu. Select Favourites1 (or your chosen list).
If two programs in two recordings, these will be saved as two recordings using series recording. If you would like to save as one recording then you would need to use Timer Recording instead.
I selected Favourites1 as you said, but then when I left the Guide and returned to it, it went back to displaying all channels. It was only after I put the recorder into standby and switched it on again that I saw just the channels in Favourites1 listed in the Guide. As for the problem with recording consecutive episodes, I find it odd that the second recording starts after the first one has finished, five minutes into the second episode.
I have just bought a DMR-BWT955 to replace an eight-year old DMR-BWT460 which stopped responding to the remote. All good so far, but I have two questions: 1. In the Guide, I can choose to display Favorites1 instead of All Digital Channels. When I leave and return to the Guide, it resets to All Digital Channels, so I have to change it to Favorites1 every time. The old recorder remembered to display Favorites1. How can I set it to display Favorites1 in the Guide every time? 2. I have set to record 5 minutes extra beyond the scheduled time, because programmes often run late in Australia. When I set to record a series, and two programmes are consecutive, the recorder makes 2 recordings. The first one runs for the appointed time. The second recording starts when the first one ends, 5 minutes into the second episode. The old recorder did the same. Surely it should either make one recording covering both episodes, or two overlapping recordings, each covering an entire episode. Is there anything I can change here? David in Cairns
I don't know about the favourites but the overlap is something I correct daily. If they are consecutive programs I remove the remove the after show time and the before time of the second programs. Hence if they start late just watch the beginning of the next show. I set my time after show at 10minutes, that also helps with late stating programs.
Ihave purchased a Panasonic DMR-BWT955 Recorder and seek how to remove ads from movies etc. I am a 75 year old retiree and seek help in getting entire the process from start to finish pleasw.Can someone please,assist me.
Barry from Rothwell 4022 in Qld
Hi Barry, its best you give our customer service team a call on 132600 and they will walk you though your request.
Thanks
I have DMR -BWT955 which has been working fine for the last 2 years. Today it is showing "no input" to my Hisense TV. The remote turns it on OK but then I have nothing. What do you suggest, I have tested the HDMI input on the TV and it is fine.
Hi over50s, its best you give our customer service team a call on 132600 and they will assist you with your enquiry.
Thanks
I have a Panasonic Blue-ray Disc Recorder DMR-BW955 purchased in Australia and can not tune it to the TV channels in Barcelona (Spain) . The autotuning do not find any channel. If I must change the country settings can can I do it ?
I have two working remotes for our DMR-BWT955, which I can see are sending infrared signal (checked with camera phone). The player does not respond to any of the signals. Guessing the receiving sensor not working. Can I do a factory reset without a working remote? Or can a receiver sensor be repaired easily? ( Player only has power and open/close button) Thanks, Ed
Good morning Mr E, Please contact our contact centre for assistance on 132 600. Kind regards, CF.
So the automated 132 600 just gives me the number for a spare parts dist in my state when i try to explain the problem. Can you please tell me if i can do a factory reset without a working remote?
Hi Mr E, please PM your contact details so we can contact yo. Kind regards, CF.
Our unit used to default to channel seven(our preferred news channel) when pausing news, unit is now deferring to channel nine when restarting 7 news from pause? How do we correct unit back to seven.
Hi Gordon, thanks for your message. Tech support have requested if you could send a short video of the issue you're experiencing. Please send to customersolutions@panasonic.mailus.com.au with case ref 492540.
i have a Panasonic DMR=BWT955 CAN I ADD KAYO ACCOUNT TO THE PLAY LIST LIKE I HAVE A DEFAULT NETFLIX
Hi There, thanks for your message, please call our Customer Care Team on 132600 for assistance.
On our Panasonic DMR-BTW955GL we have this default to triple j. It comes on to record for 24 hours from 6pm to 6pm. When we have cancelled the red recording sign, we still get a purple/greyish recording sign like a default. Please how can we get rid of it completely?
Hi Jay,
Sorry to hear about this. Can you please give our customer service team a call on 132600 and they will assist you with your enquiry.
Thanks
Panasonic DMR BWT 955 Recorder when from TV getting intermittent interference?
Can I make the DMR-BWT955 to let the Guide control the start times
Hi Alan H, thanks for your enquiry. Best to call our customer service team on 132600 and they will assist you.
Thanks
Will this player panasonic model number DMR-BWT955 play 4k ultra HD blu ray discs ? I suspect not as I bought the indiana Jones collection and it won't play ?
Hi Wayne, thanks for your enquiry, please be advised that the BWT955 is not a native 4K UHD Player, it cannot play 4K UHD disc. It can upscale content lower than 4K content to 4K.
This pings me off because I also have bought and cannot return now 1 x4k ultra HD blu ray disc, which I also cannot play, the recorder clearly states on the front panel 4k ultra HD it does not say native or upscaling and who’s know what that is until your told "……not happy Jan
Yep so I went an bought the panasonic DMR-UBT1 which is an ultra high definition player that's plays 4k to say I wasn't happy would be understated, so I've shelved out a lot of money better get a few years out of it!
Ultra high definition
To my amazement I ordered uk dvd's which are region 2 and Australia is region 4 when I purchased this player said nothing about being multi zone which I'm presuming it is can you confirm it is for this model DMR-BWT955
Hi Wayne, Please give our customer service team a call on 132600 and they will assist you further.
Thanks
Hi Panasonic,
Panasonic DMR-BWT955GL. How do you "globally" turn.off the grouping function?
I am aware that you can do it individually via "Options >> Release Grouping", but this does not prevent it from "re-grouping" the next time the same program name is recorded.
This means you are forever scrolling back to find the last grouping of a program, instead of a linear timeline of recordings being displayed (FAR more intuitive).
Not one of the most "helpful" features of this unit, and for ease of use sake, I would suggest making it an opt in, rather than opt out function.
Hi Gary, you will need to contact our customer service team on 132600 and they will be able to assist you with your enquiry.
Thanks
function menu,,,press,,,no response...new unit help
ok,now
Hi Brian, Please call us on 132600 if you need further assistance.
Thanks
thanks,,Terese,,,hdmi,,,yes,,,all good,,,,,
We have a Panasonic DMR-XW440 DVD recorder. Is there a a function that will allow a recorded DVD to be copied directly from the Recorder to an external hard drive? I would like to ask the same question for a DMR-BWT955GL. If the answer is NO for both devices can you advise a solution? Thanks Rob
yes it was me who submitted the question. Mitch R
Hi Mitch, Its best you give our customer service team a call on 132600 and they will assist you.
Thanks
The original remote for our DMR BWT 955 is not working well, bought an universal remote and want to know the code.
Hi Christine, Please give our customer service team a call on 132600 and they will assist your further and help you.
Thanks
Have just bought a Panasonic DMR-BWT955 recorder. When prerecording, it the preceding program is recorded. Is this a fault of the recorder & should it be replaced as it was bought only 3 days ago?
Hi Helen, Please give our customer service team a call on 132600 and they can assist you.
Thanks
Thank for getting back to me. We have sorted out the problem.
How long does the please wait recovery typically take?
Hi John, Its best to give our customer service team a call on 132600 and they will assist you further.
Thanks
Hi While watching live TV through my Panasonic DMR-BWT955 it sometimes turns itself off after 20 minutes or so. It is around 9 months old and the problem about 6 weeks ago. Thanks Gerard
Hi Gerard, Please give our customer service team a call on 132600 and they will help you.
Thanks
Thank you
I am experiencing this issue all the time I watch live TV. I generally only watch the evening news on live TV. I watched the Australian Tennis Open at all times of the day and it kept turning itself off all the time which was very annoying. I just spoke to your service team. I suppose she was just reading off a SCRIPT so I apologise to her as I may have got annoyed. The suggestion was that it needs a service and that I should take it to your service centre. There is no way of me doing this as I do not drive and there is no way of me getting it there. It could be picked up and a cost would be involved. There is no way I am paying this cost. It is still under warranty and there is a problem with it. I would like it replaced. I bought it from Harvey Norman Bondi Junction in March 2021.
Hi Gerard, Best to give our customer service team a call on 132600 and they will assist you.
Thanks
Thank you
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