Philips Shaver 5000X Series X5012/05
VerifiedMPN: X5012/051 review
I have the 5000x series. the shaver gives a close shave, running quitely and look smart and mordern. The trouble comes when taking out the blades for cleaning, It is very difficult to put it back; there is no indication /guide where to line the plastic cap to fit them back into the housing. ( I try rotating the blue cap round and round and hope to find a catch, but it is very cumbersome and time consumming!)
Additional review: After my first review, I do notice that there are 2 protruding tips on the blue ring which can be lined up with the 2 protruding tips on the shaving head. ( Do make sure that the head unit needs to lift off from a flat surface to do so, or else the blue ring won't be able to push in and twist) .
Purchased in .
- Causes Irritation: No
- Caused Razor Burn: No
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Hi there, we’re truly sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. If you need further assistance, feel free to call us at 1300 363 391 (AU) from Monday to Friday, 9:00 am - 5:00 pm AEST, or at 0800 658 224 (NZ) between 9:00 am and 5:00 pm from Monday to Friday NZ local time. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care