Philips BT4080B/98
Verified5 reviews
My speaker stopped charging – Hi I like the sound of this speaker but it stopped charging and now would not turn on at all. I have tried leaving it to charge overnight and still it wouldn't turn on. I tested the charger with voltmeter and it delivers 15volts so not sure why this happened.
Good until it just stopped working – Have had this speaker for 18 months and the Bluetooth just stopped working. After trying everything suggested by online forums for similar speakers it still refuses to recognise either of the devices it used to. For the relatively short time it was working the sound was good and it used to connect to either my phone or tablet quickly.
- Date Purchased:
Hi there, thank you for flagging this with us. It's good to hear you liked the quality of your speakers before the day the Bluetooth stopped working. Therefore, we would like to see if we can change anything about your situation. Could you perhaps reach out to us on Facebook or Twitter? We have an audio team that might be able to help you. Kind Regards, the Philips Australia Team.
I’m glad you feel that using your product for a short time is a positive thing. I tried phoning your ‘support’ people four times and no one answered. Why don’t you give me a call if you really want to help? I answer my phone.
Hi again. We're sorry to hear you've been unable to reach our colleagues. Is this the number you were trying to call: AU 1300 850 633? Our colleagues should be available there for assistance. Unfortunately, we're Australia web care team and do not reach out to customers by phone. If you reach out to us on Facebook or Twitter, we also have an audio team there that will be able to assist you further in the matter. We hope to hear from you.
Kind regards,
The Philips Australia Team
That’s too bad you don’t use phones to reach customers. That could come in handy for those that don’t use T or FB as a means to connect. That’s how you can actually hear people.
master blaster – I bought my unit on sale because it looked good and the price was good. I was surprised at the great sound and clean bass. Setup is a breeze and we use it at bbqs at our place. All my neighbours saw it and wanted one. Some bought other units and thought they sounded ok until they heard mine.. Nice work Philips.
Thanks for the kind words Ray! Were really appreciate it and thanks for the valuable feedback. We hope you can use this product for years to come. :)
Fantastic – Been looking for a while now for a good bluetooth speaker with good bass and this is perfect just received it today and sitting outside with my phone playing some tunes on PowerAmp the sound is really amazing, it may not be for carrying in your backpack but a single unit great sound system got mine on the fridge perfect tone and bass so glad i got this one. good work philips. Very happy
We're very glad to hear this and thanks for sharing!
Amazing Products - No Faults – This speaker has phenomenal sound quality for what it is. It has depth and is crisp and clean. Bluetooth works well, and NFC is almost instant. The buttons are very responsive, large and easy to click. The sound gets loud without compromising too much sound quality. Battery works well and charging is easy. Would recommend.
Hi Matt, we're very glad to hear this and thanks for sharing! This sounds like music to our ears :)
Kind regards, The Philips Australia Team
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Hi there, thank you for sharing your experience. We're sorry to hear that your speaker stopped charging. Feel free to reach out to our product team for assistance. You could contact them with 08 8338 5540 from Monday to Friday 9:00 AM - 5:00 PM EST. Alternatively, you could reach out to us via social media. We hope to hear from you soon!
Kind regards, The Philips Australia Team