72 reviews

1% · 170 · 97%

Trip Completed Yes · No
Customer Service
Price Accuracy
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72 reviews
ViewbGreater Melbourne (Metropolitan), VIC

Stay away from (Hotel Bookings)

Do not book with I booked a room but upon check-in at the hotel I was told they actually booked lower category room. It seems they are running a Scam. Show details
PamNorth Queensland, QLD10 posts

Will take your money without you even knowing who is scamming you

affiliated with bookaroom and hotevalues, this company will deceive you into believing you are booking directly through hotel, then charge you in US$$ and add an exrotionate tax all without you even knowing it Show details
vit d.
vit d.

It's a awful scam

I've booked a vacation bundle (flight + Hotel) for 4 people, and I have proof of it. When I've arrived at the hotel, they said that Priceline booked a room for me only for 2 adults and I have to pay an extra $ 2900 to stay with the kids. They charged me for a room of 4 people but booked only for 2. It's a scam. And I want to sue them for that too. Show details
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Juan A.
Juan A.2 posts

Scam company and Toxic products on display

Scam company and Toxic products on display.
I registered myself and my wife for their reward point system, we got the card but when we go to pay we are not in the system. Priceline also sell highly toxic cosmetics 10 out of 10 sunscreens checked with the Yuka app score under 10 points even the ones labelled for babies, with endocrine disruptor components such as 4-methyl benzylidene camphor and Octocrylene,
dean m.
dean m.

Scam company

Showed the highlighted price in USD, only after booking and paying did they show it clearly that it was much higher in AUD. Tried to contact them, but it transfered me to their sister company who said I needed to contact them directly. Scam company. Show details
Annette G.
Annette G.


Click and collect for a product - they took money and processed order late. Turn up to receive the wrong product - my product not even in stock! Such a waste of time. Never use Priceline!
Andria Y.
Andria Y.Sydney, NSW

Priceline engages in false advertising

We booked a hotel through Priceline, which included breakfast. However, after booking was confirmed, the inclusion of breakfast was removed from what we had booked. We contacted Priceline several times and all they said was that they would enquire this issue, which was false and they never did anything about it. Terrible experience, and the support workers on the phone are useless liars. Show details

My Priceline service

Omg unreal ordered 2 days ago it’s already here so happy!
LennySydney, NSW

Customer service

Pharmacist today so unhelpful. Did not want to give me my medications as she didn't know me. Have been coming here a long time. Put scripts in and was told too busy I'll have to come back. Said I would happily come back for them. "Raised her eyes" came back 2 hours later and refused to give me them. Yes I got upset. This pharmacist had not people skills. Taken my scripts and no more. The pharmacist also gave me the most evil stare and caused a whole problem I this store that never should of eventuated.
BobSydney, NSW3 posts

Scam and hidden costs

I booked a car for my trip in Croatia through priceline. Once I arrived there I was charged additional hidden costs at the airport to pick up the car from AVIS. The hidden costs were more than the original price of the booking. Once I tried to dispute this and get my money back the customer support were horrendous, they constantly denied to provide any details and once I finally got any responses they often provided conflicting information and non of their numbers or stories added up. I will never book with them again as both Priceline and AVIS are just a bunch of scammers. Show details
L Rogers
L Rogers
Karen C.
Karen C.Sydney, NSW25 posts

Worst experience ever - Hostile environment!!

I rang about product not arriving. I didn't get any help or kindness. In actual fact, the staff member was belligerent, hostile and aggressive. I was taken aback by her attitude. Obviously, I didn't get product and will never go to this store again - and will advise others the same!
JulieSydney, NSW

don't trust them

very disappointed, never mentioned its USD BEFORE payment. and I can not cancel it either. Show details

Questions & Answers


They are not showing currency on Melbourne bookings. And there are some stupidly cheap rooms. So cheeky.

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