Prorack Roof Racks

Love new roof racks fittings to my car with flush rails - I just can’t get the passenger side lockable trim to sit flush l, it seems there’s a bigger gap than the others at the bottom Show details

Fault rectified by professional management – Changed my review as management has handled the complaint better than expected. Full refund with quick and professional response. Yellow stain from rubber pads on new vechile, platform doesn't sit level front to back. I asked the manufacturer about the level, the response was this is normal. One size does not fit all Show details

Broken roof rack leg – One of my legs was badly moulded. Spoke with one lady at customer service which was going absolutely nowhere. The day I was about to make a video about the great customer service at prorack, I was contacted by a staff member named [Name Removed], who basically saved there butt and sent me out a new set of legs, problem fixed, no noise, [Name… Read more ·  3

Removed] is a bloody legend, who's boss should be buying her a beer for saving then ALOT of trouble, thanks [Name Removed]

Love them – Got a set of roof racks for my nissan pulsar n nissan qashqai I've had the older style roof racks on my nissan plusar an love them got for My qashqai n they work well with my roof top tent n held up well Show reply

Prompt response to solve a problem – Recently purchased Prorack roof bars and mounting kit from our local Supercheap store. I was never happy with the way they fitted and the subsequent creaking noise. I contacted both Supercheap and Prorack and it turns out I had been supplied an incorrect mounting kit. Both companies dealt with the issue quickly and within 24 hours I had a positive… Read more

result, even though we were now interstate. Roof now fits well, with no creaking. Great product. Thanks to both Supercheap and Prorack.

Reasonable quality racks for a Mazda 3, but rubbish installation advice – Decent enough racks but installation instructions and videos are hopeless. Don’t buy these unless you are very confident jn your DIY capabilities, or are prepared to pay for professional installation. Show details

Installed these racks today, – I installed these racks today , they are gutter mounted and not to bad and seem to be solid. I mounted them to the gutter , so as i was installing them there are only 4 pieces of rubber supplied for the gutter and in my opinion there should be 8 supplied, so now i have metal rubbing on the bottom of the gutter which is not correct. For the money… Read more

we paid i think this is rediculous so now i will have to source some rubber and refit the racks so i thought this was poor.

A bit wary – I'm wary of putting my 20 kg kayak on this HD roof rack (Prado). Doesn't feel as secure and strong as I'd like when giving it a good shake test. Part missing from mount kit and not shown on the instructions that came with it. Savvy friend found instructions on the website which showed a part that was missing. Prorack sent me the missing parts very… Read more

quickly. It is interesting that similar instruction/ part problems are continuing for buyers across parts for various vehicles. I also want to fit a 5kg awning but again I'm wary of the capacity to hold it hope to see accounts of people having no problems before I buy the kit. The video's are great but you have to find the one that matches your vehicle and the rack you bought. A useful bit of customer service would be a link to the specific video via email. I have tried a couple of times to update the original review but it never appears - hopefully it will this time. Happy to say all is good with the weight problem. Prorack doesn't supply the bits and pieces you might need, when they are lost, for example. You will need to buy the full kit. Fortunately, I was able to buy one from an automotive store from an alternative source at significantly lower price. I think Prorack are value for money.

Perfect fit, pretty easy to install – I bought P-Bars and fitting kit for a BMW saloon. This is the first time I’ve fitted roof bars to a vehicle that didn’t have rails, and it was very easy. The printed instructions were pretty clear and I double checked by looking at a video on YouTube. The complaints about fitting kits do not make any sense, especially as if I sell the car I can… Read more ·  1

still us the bars on a different vehicle and just get a new fitting kit. These were extremely good value and seem very sturdy; I got them relatively cheaply at Supercheap Auto, with a discounted fitting kit from Repco - total cost was just $320. I find that they are quieter than the aero style bars that I used to have.

A disaster on the road – Purchased with fitting kit 2 months ago. Carrying two kayaks on heavy duty Prorack bars fitted with jbars for the kayaks. Got caught in a cross wind while driving and the prorack bars broke free from the roof of my Ranger, depositing the whole assembly on the road. Kayaks, jbars, and straps all held together as one, thankfully. A miracle it didn't cause a traffic accident. Show details

Ripped off with the fittings! – After purchasing a roof rack I was told by the store that I would then have to purchase a fitting kit to be able to fit the racks, $80.00 for a few fittings was a complete rip off! The install instructions are very vague and unless you have a bit of self knowledge will be difficult to follow and install. Then I purchased an Awning, and again had… Read more

to buy a Prorack fitting kit for $24.00 which again was a complete rip off as in the kit bag are two kits, one for HD roof rack and one for standard roof rack, so I was forced to purchase a HD kit I did not need!!! 4 nuts bolts and washers for $24.00!!!! I know when I’ve been conned out of my money, and would suggest future buyers supply their own fittings and save money.

I dont recommend them – Car: 1997 pajero I bought the t17 HD racks and was sold the 327 fitting kit. The kit is for rails not gutter mounts. This was the recommended kit on the prorack webpage and on repcos system. We went back and swapped it for the 324 which is for gutters. The rack at the rear sits on the roof with no gap. If i install them and put a load on them my roof will be screwed. Show details

Satifactory roof racks for the price – Got T17 for VW Amarok 2015 from Supercheap together with 585kit. Ok the B/W manual included is total rubbish. As the other person here wrote even the professional mechanics couldn't figure that one out. So I watched like 5 videos of installation of other kits and evenutaly I managed to install it BUT there is a plastic part (black 5cm long with a… Read more

hole in the middle) in the user guide is shown nowhere and so in the videos so I inserted it under the rubber roof protector and I hope it is the place where it should be. What really worries me is the lack of support and 100% clear guidance for installation of the each and particular kit. People should not be guessing how and where the parts should be. These are roof racks and it has to be 100% safe for all customers. People will be putting extendable ladders on them and heavy load and without proper installation they can unitentionally kill someone on the road and that is no joke.

Instructions to install T17 HD bars and K328 fitting kit on 150 series Toyota Prado are inadequate – Instructions to install T17 HD bars and K328 fitting kit on 150 series Toyota Prado are inadequate. Have searched and found no guiding videos. Would appreciate any assistance. Not impressed. Show details

Easy to install, good price – Bought them yesterday from REPCO, the guy was very helpful making sure I had the correct bars and fitting kit, came home and installed them, the instructions were a little hard to understand but figured it out pretty quickly once we took out the part that wasn’t needed. Took about 45 minutes to install. They feel sturdy, look good and were a good… Read more ·  1

price. Not sure why other reviews said they are noisy, maybe they didn’t fit them properly because they don’t make any noise on our car.

Pajero – Instructions are tricky but if your practical you will work it out The racks look great and feel strong enough for my 25 kg yak Didn't like the other makes as they were either too expensive or just looked bad I would advise watching the YouTube fitting videos Good price nice look strong enough for my requirements Show reply

Great product. Easy to fit – Just purchased and fitted on my 2020 BT50. Easy to fit and works well. Low level wind noise at 110km/h. Those people who are whinging, obviously ordered wrong items or have no mechanical skills. It was so easy to fit. Show details

Pro rack HD – Easy to install on MQ Triton. 30 minutes and two stubbies. Suggest you improve your instruction though. Lot of unnecessary winging about a great product. Second set we have purchased. Previous on MN TRITON. Credit to Mitsubishi for intuitive placement of fitting hardware in gutter rail from previous versions. Credit to Prorack for utilising this system. Very solid installation. Purchased @ Repco for $330 including fitting kit. 2/10/21. Show details ·  1

Would not recommend, Almost impossible to get fitting kit, once I eventually fitted the racks noise is UNBEARABLE – Firstly bought the tradesman racks /rails from supercheap online with fitting kit, supercheap contacted me and said they can’t get the fitting kit, I went on pro rack website and emailed them multiple times no reply, terrible customer service. I had a new car and new racks and no way to fit them for over 2 months, I eventually tracked down a… Read more

fitting kit which came from a dealer in NSW cancelled the order with supercheap, still no response from Prorack, fitting kit came I was excited to get the racks on so I could carry gear for work. Fitted really easy look pretty good. Then drove away the NOISE is unbelievable my car was pretty quiet before now I don’t want to open the sunroof as the wind noise and whistling is unbearable. Im now looking at cutting my losses and getting something else, Price is ok compared to some but Wouldn’t recommend based on terrible customer service and the ridiculous wind noise.

Difficult install & shoddy packaging plus poor instructions – Just difficult to install with garbage instructions. Bars may perform ONCE INSTALLED but it's a case of getting what you pay for. This is why they are sold through Supercheap Auto. Cheap & generally nasty. Rubbish! They included the wrong brackets in the fitting kit which was a special order. I took the car to professional roof rack installers as… Read more

I couldn't install....even they couldn't figure it out until I pointed out that the parts were labelled differently in the childlike IKEA type instruction manual.

Inaccurate fitting kit guide – Pro rack guide for fitting kits was incorrect for my 2016 D-Max crew cab. Guide said the channel on the roof would have thread fittings but this was wrong. I exchanged the kit but now I have to replace the rubber strip in the channel.  Show details

Wrong Fitting Kit – I have a 2019 Outlander LS and they recommended on their website an LS fitting kit that was wrong. It only works for 2012 Outlanders even though I searched for 2019 (I have checked this repeatedly). Thanks Prorack for wasting my money! Show details

Great and easy to install – I bought a set of the hd roof racks the other day for an mq triton, they are very well built and really quick and easy to install if you have half a brain. I nearly didn't purchase them after reading some of the reviews on this page but I'm glad I did. They look great and are super quiet. 5 stars Show details ·  1

Pretty easy to install – Just purchased these from Supercheap Auto. Almost booked them in to be installed... but then had a go at it myself, only took 30 minutes and was pretty easy! Mounted an Adventure Kings Tourer tent and drove it 100 km at average speed of 100km... nice and quiet, no issues! Show details

Poor design, quality and instructions, period! – Bought the kit from supercheap to fit on my cx5. The instructions are like Ikea, however there's some confusing steps which can get you stuck for hours. Unlike Ikea, the instructions don't tell you the exact information, you have to try to guess. I spent like 3 hours on installation and read and re-read the manual to get everything right. Even… Read more

so, the product did not look as good as shown on website and I think the poor design is to blame. I have assembled tens of Ikea furniture and can interpret their illustration instructions quite well. However this is not one of those.

No trouble installing – I'm not sure why so many reviewers have problems installing these. Took me 25 mins for my bt50. I suspect they are just not very practical people. They look good and feel sturdy. Will see how they go from a UV perspective over the next couple of years.  Show details ·  1

Looks pretty good to me – Intuitive and easy to fit. Took a little bit of time to work out the short cuts and the Un needed parts. It would take 30 min to fit if I did another. It feels very solid and looks to be quite robust. Very happy. Show details ·  1

Good quality racks – I bought these for an Audi A3 after looking at quite a few. The build quality is good and they fit very neatly and firmly to the roof using plates that clip into the door frame. I’d read that they can be tricky to fit. That’s not true, but the instructions are all diagram based with no words, so they do take some studying before you should try fitting them. Show details ·  1

X-trail 2014 – Poor instructions, impossible to find a YouTube to assist installation, no help from Repco apart from selling from their in-store catalogue. Show details