Qatar Airways

We traveled as a family of 3, with our 9 months old daughter.
On our outbound flights from Sydney to Romania, my wife's luggage arrived with 2 wheels out of 4 dangling, and a big crack at the bottom, next to the two broken wheels, although was a solid plastic Samsonite luggage, that was used on many flights in the past.

On our return flight, which was scheduled for the 8th of November, we arrived at the airport, only to notice that our flight was nowhere on the departing flights screen. After asking at the Information desk, we were told that t...Read more

Travelled with Qatar airways with our 16 months old son and dont recommend this airline to families with young kids at all. The ground staffs in Tehran airport were rude, aggressive and completely inconsiderate. They have checked all our bags in to the last piece and finally told us that we have 5 kgs of excessive weights. When we told them that we cant take out anything form the last luggage because they are all our sons essential stuff and we would like to take stuffs from other luggage, they told us that we have to wait for an hour to unload...Read more

Flew with Qatar for the first time to Europe, normally I fly with Emirates but thought to try out Qatar Airways this time. So glad I did!!! On our first flight to Doha, my seat was broken, the seat recliner would not stay upright. Not fun on what is to be a long 15 hour flight. I notified the flight attendant of this at the beginning and was told they will look into it and then left. Honestly I wasn't expecting much on an economy fare but 5 minutes later the flight attendant comes back with his supervisor and within minutes my seat was fixed. T...Read more

26th sept 2019, turned up at Istanbul airport for our flight, cancelled, no communications at all, if notified we could have organised alternate flights and arrived home to do business on time, but experienced a 3 flight nightmare through Jakarta with multiple long waits. No explanations just plenty of advice from various Qatar flight crew and checkin staff especially at Istanbul and Doha on policies, free hotels, which was all false. 8 business class flights on this Euro conference with Qatar and they could not even contact us and then on arri...Read more

This was the worst flying experience I have ever had.
Not only was the service shocking, but they managed to lose my bag.
I can even accept that, poor service is what you get on a budget carrier, and lost luggage happens to every airline. That's why I have travel insurance.
My biggest problem was that I couldn't claim on travel insurance until Qatar had closed their case and issued any compensation. This has taken 3 months so far and over 40 follow up emails. They keep coming up with a reason that the file hasn't been finalised, set a date the...Read more

Flying from Melbourne to Kiev they lost my luggage,arrived in Kiev with nothing but my ears kept ringing from their " Award airline " coming from every corner of the plane. Was unable to do online check in after many attempts in the day " we unable to process your request at this time". Ended up having terrible seats outbound.Cabin crew untrained and unpleasant and unprofessional.When serving meals nobody tells passengers to put their seats forward, don't you hate that?
Wanted to break a flight and stay in Doha for 10 hours,called their Aust...Read more

Had a horrific trip with my family, from Perth to Europe with stay in Doha, business class.
Had a serious incident on the plane and medical emergency and have suffered an amputation because I stepped into their business class bathroom in human faeces which became infected, ruined our ski holiday and their lack of response and than to top it off, denial of any liability, because wait for it, despite the panicked stewards and no further entry into the bathroom for the whole trip, it was chocolate I stepped into with my open ulcer- just the very s...Read more

Flew to the United Kingdom with Qatar airlines direct to visit dying mother, on the way back we rested up in Doha for 3 days. On arrival in Doha Qatar Customs confiscated a 500ml bottle of very expensive Scotch Whiskey that was in my suitcase. This bottle was not to be consumed but to be returned with me to Australia it held significance for me due the circumstances of my visit. On departure i explained to Qatar staff at the check in desk that i had to retrieve the confiscated whiskey and place it in my luggage prior to check in. Qatar staff s...Read more

This was the first time we flew qatar to malta, an excrutiating 24 hr flight with a stop in Doha for 8hrs.the long haul flight was cramped and uncomfertable with below average service on both long haul flights there and back.
We waited 30 min several times for a drink when we would request and we found the attendants on the way there rude and not attentive.
The shorter 6 hr legs had alot better staff but I still would not recommend nor would I fly them again.
To add insult to injury the airline had damaged my luggage on arrival and ripped a whe...Read more

I have flown Qatar in the past. I n 2018 I flew Sydney to Madrid. My last experience was less than ideal. Flying into Doha is a nightmare. There is nothing of any note at the airport. The Qatar lounge was full and my family of four had to stand for 90 minutes whilst we waited for a shower to become available. The flight into Qatar was OK although I do not think the economy class is as good as say Singapore airlines. The food served was cold and rubbery and the entertainment options were limited with some highly restrictive censorship of some m...Read more