Qatar Airways

Qatar shortened the connection between flights from Manchester to Adelaide, which meant when the original flight was delayed the connection was missed. Passengers were then made to wait a couple of hours. A few passengers with the UK NHS covid app were allowed to go to a hotel, whilst everyone else was basically abandoned in the airport until an onward flight to Melbourne then Adelaide 22 hours later. All passengers were vaccinated exactly the same, Qatar airways did nothing to assist us. They have now ignored complaint emails for over a month, which seems to be standard practice for them. Feel free to actually deal with my complaint if you can CAS-1967173-D2X9C8 CRM:0384000007596

June 2022, UK to Australian Business class. Lost our seats in system couldn’t reprint our tickets waited 3hrs, no apologies then lost our luggage still no apologies. I normally fly Emirates I regret changing to Qatar never again
The ground staff in UK had no authority to issues the new tickets they could only ring the help line, they kept saying we see your names in system but it won’t let us issue you with your seats. Non of this was making sense as we had all our paperwork/confirmation email’s we had paid for our return flights back in March...

this airline is horrible is so rude and treats people inhumanily I will be telling all my couins and famkly to never fly with u agian and are so disgusted about ur treatment and appauled of the behaviour ur staff presented. Absolutely disgusting

My husband had a connecting ticket to travel from Canada to Pakistan. He had an additional last name on ticket. At London airport they stopped came back half way through.

I bought 2 return tickets from Brisbane to Warsaw via Doha with Qatar Airways. I paid premium, because Qatar offered the best connection in the meaning of time wasted for the layover. We were supposed to have 2.5h layover in Doha going from Australia to Poland and 1h on our way back. I always buy the shortest connection. We were very happy that we found such connection, so we did prefer to pay premium but not have to wait for 5 hours or more for the connecting flight.
One month later, on the 15th of February we received a notification that our ...

Booked Qatar airways flights worth $11K. They changed our flights to very long transit time in Doha. They did the same to me last year, during the peak of COVID pandemic. Here is what I think they started doing in the last two years: they let you book your flights at their sale price, usually a few months in advance, and they will hold on to your money for those months. Closer to your flight time, the demand on your flight times will go up. What do they do? They cancel your flights, offering you a less convenient time with ridiculously long tr...

I fly internationally roughly 4 times per year for work, and this was by far the worst experience i have ever had with an airline. Period.
Firstly, i arrive at the airport at 6pm for a 9pm flight. Line is 2.5 hours long. Arrive at the counter, service representative is concerned that my passport has 4 months and 5 days left on (...for a 12 day trip). Representative disappears for a minute-or-so, then i'm refused boarding because my passport is "too damaged". According to passports.gov.au the passport is perfectly legitimate to fly with. The mac...

Booked 5 flight tickets from Sydney to Rome before COVID.
Due to COVID the flight got cancelled and Qatar did not want to refund my money, instead they issue 5 vouchers, which has expired in April 2022.
I need a confirmation e-mail from Qatar Airways, stating the vouchers has expired, but somehow no one seems be able to confirmed this in writing to me.
With out this, I can´t get the money from my travel insurance company.
I have spoken several times with staff members from Qatar Airways, but no seems to have an e-mail address and no one will wr...

I booked a ticket for my dad to fly to Turkey
My dad contacted me in Istanbul and said I've landed at an airport in Istanbul but it's at a different airport in Istanbul and he needs to get another airport in another part of Istanbul in order to collect his luggage and be flown to his final destination in Adana . This caused so many issues and stress and confusion for my father who is 75 year old. The airport organise a taxi to take my dad to the other airport with was 1.5hrs away which my dad paid for and spent 2 hrs trying to find his luggage. I have booked many tickets before to Turkey and there's always been to one airport to Istanbul.. I have not received any response from the airline for this error.

Have previously flown with Qatar and loved it. I had to cancel a recent booking and Qatar Airways refunded me in full. Very much appreciated and good support I received.

t is a fraud not to tell the customer that complementary accommodation does not exist anymore. Even for a 14hr stopover!!!! That sucks. It is fraud to provide no compensation for the extra cost of hotel booking. No bloody help line or customer service.
Totally consider other airlines please.
#qataraorways sucks

Terrible service for what is seemingly a world class air line. Contact centre staff with multi racial individuals with little comprehension of English. Contacted 5 representatives in respect to my travel vouchers and received 5 different answers. No consistency, lack of clear verification processes....diabolical in this day age. This was my first attempt an flying with QATAR airways....and I didn't even get off the ground. I won't be engaging with this airline again.

Unreliable airline with extremely poor customer service. Avoid like the plague unless you want to be plagued
Flight delayed. No updates when promised. Alternate onward connections not provided precluding ability to make further arrangements and potentially missing sons wedding

Terrible service. Will not recommend anyone. I bought ticket which has total duration of 30 hours 3 months ago but then they changed it to 35 hours with 9 hrs :30 mins stay in Qatar. They did not even gave me any compensation. I had to agreed.
Now the flight is even delayed by another 12 hours. I bought the ticket for my mother she is old. I had to pay a bit extra so that she has total duration not exeed by 30 hours. They do not have any reason. They said the flight is delayed but I checked the other is delayed only.
By 1 hour. If it is an ope...

My wife booked a flight from Brisbane to Doha with QR899 on Tuesday 10/05/2022 at 22:40. So I didn't go to work that afternoon and sent other 5 stuff to go home just for taking my kids along my wife to the airport. On the Check- in point, there were a lady and a gentleman checking the customer's ticket etc. I wasn't a passenger so I didn't go to them, which the lady was extremely rude, saying "go away and let other people come". while I didn't interfere anybody's way. She asked me to be served and I answered that I'm not a passenger. After pa...