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Qatar Airways

Qatar Airways

2.1 from 204 reviews

Reviews

(37)
(12)
(10)
(21)
(124)
  • Value for Money
    2.3 (41)
  • Transparency
    1.7 (30)
  • Seat Room
    3.0 (38)
  • Food
    2.9 (38)
  • In-Flight Service
    3.1 (41)
  • In-Flight Entertainment
    3.1 (37)
  • Wi-Fi
    3.1 (8)

Reviewer Photos & Videos

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Mansour

MansourGreater Melbourne (Outer), VIC

  • 8 reviews

very bad handling luggage

published
Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DepartureMelbourne VIC, Australia
DestinationKuwait City, Kuwait
ClassEconomy
Booking Through Airline
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Fares

FaresSydney, NSW

  • 7 reviews
  • Verified customer

Baggage weight reduction - very disappointing

published

We booked a return flight to Sydney with 45 kg and when we changed the return date they reduced the allowed weight to 30kg, instead of rectifying the mistake they said sorry and we can’t help you. They even asked for 1000 aud to take the 15kg bag

Transparency
Value for Money
DepartureSydney NSW, Australia
DestinationAmman, Jordan
ClassEconomy
Booking Through Airline
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Lillie

LillieAU

  • 4 reviews

Never do mistake like this!

published
Transparency
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In-Flight Entertainment
Wi-Fi
DepartureSydney NSW, Australia
DestinationGermany
ClassEconomy
Booking Through Airline
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Liki

LikiWestern Australia

Qatar airways has rude, unpleasant and arrogant culture and personnel

published

The Qatar airways personnel were very unpleasant to deal with. I left a travel document & they put it in the check in counter bin and claimed they never saw it.

Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DeparturePerth WA, Australia
DestinationDoha, Qatar
ClassEconomy
Booking Through Airline
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Miserable flights

published
Transparency
Value for Money
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Food
In-Flight Service
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DeparturePerth WA, Australia
ClassEconomy
Booking Third Party
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Keith Roche

Keith RocheGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Rebooking fee - rip off - class action

published
Transparency
Value for Money

Wayne Morris

Wayne MorrisSydney, NSW

Destroyed Bag

published

Qatar Airways are refusing to replace my bag which they destroyed while the bag was in their procession.
My Delsey Chatelet bag can not be repair by Qatar Airways repairer in Sydney. The repair quoted Qatar to replace the bag, now Qatar are refusing to pay the replacement cost.

DepartureDoho, Qatar
DestinationSydney NSW, Australia
ClassBusiness Class

Worst service ever

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Transparency
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Food
In-Flight Service
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Wi-Fi
DepartureAuckland, New Zealand
DestinationCork, Ireland
ClassEconomy
Booking Through Airline
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Lou

LouGreater Melbourne (Inner), VIC

  • 3 reviews

Best airline I have ever flown with.

published
Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DepartureMelbourne VIC, Australia
DestinationAmsterdam, Netherlands
ClassEconomy
Booking Third Party
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David Mc

David McIllawarra, NSW

  • 4 reviews
  • Verified customer

Heed the Warnings Lest You Fall Victim

published
Transparency
Value for Money
In-Flight Service
DepartureSydney NSW, Australia
DestinationKiev, Ukraine
ClassEconomy
Booking Through Airline
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Wattlebird

WattlebirdMetropolitan Adelaide, SA

  • 2 reviews

On par with Singapore Airlines

published
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DepartureAdelaide Airport (ADL), James Schofield Drive, Adelaide Airport SA, Australia
DestinationMunich, Germany
ClassEconomy
Booking Through Airline
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Rachel T.

Rachel T.South Australia

Airline or a joke

published
Transparency
Value for Money
Food
In-Flight Service
In-Flight Entertainment
DepartureAdelaide SA, Australia
DestinationLondon, UK
ClassEconomy
Booking Third Party
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Orod

OrodGreater Melbourne (Inner), VIC

  • 2 reviews

Never again for the rest of my life!

published

Most horrible, smelly and disgusting meal during your flight, too expensive layover during your flight and such a long hours between the connection. I lost my experience headphone on the aircraft and never found it, even though I completed the found form. Never had such an experience with any other airlines in my entire life. The most expensive "duty free "in the world. Don't recommend it at all.

Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DepartureMelbourne VIC, Australia
DestinationDoha, Qatar
ClassEconomy
Booking Through Airline
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Daniel M.

Daniel M.Sydney, NSW

Worst Experience I Had in More than 1000 Flights

published
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DepartureCluj-Napoca, Romania
DestinationSydney NSW, Australia
ClassEconomy
Booking Through Airline
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Kath

KathMetropolitan Adelaide, SA

  • 3 reviews

Great customer service

published

My husband and I flew from Adelaide to Doha then Venice return in October this year and were very happy with Qatar Airways. The planes were clean, food good and service A1. This is the third time I have flown with them and was happy I did. The cabin crew were always pleasant and helpful, the airport staff were also helpful in getting us to our transfer each time.

Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DepartureAdelaide SA, Australia
ClassEconomy
Booking Through Airline
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Paris

ParisSydney, NSW

  • 3 reviews

Dont recommend this airline to families with young kids at all

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Wi-Fi
DepartureTehran, Tehran Province, Iran
DestinationSydney NSW, Australia
ClassEconomy
Booking Through Airline
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Jo B.

Jo B.Hunter Region, NSW

5 star customer service and inflight experience

published

Cabin crew went above and beyond for our trip to the italy last year. This was our first time flying with this airline and I can honestly say they are far above in every aspect of customer service and inflight experience.

Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Wi-Fi
DepartureSydney NSW, Australia
ClassEconomy
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Great flight service!

published

G Collins

G CollinsSydney, NSW

  • 2 reviews

Extremely poor service a cancelled flight from first time Qatar business passenger

published
Transparency
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
Destinationİstanbul, Turkey
ClassBusiness Class
Booking Third Party
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1 comment
G Collins
G Collins

Pam Hooper

Pam HooperSouth Australia

Business Class food

published

I flew business class from Adelaide to Doha I was very disappointed with the choice of food there was on 1 western type food and they ran out. Very poor

Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationLondon, UK
ClassBusiness Class
Booking Third Party
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Questions & Answers

Kim Z.

Kim Z.asked

Could not get on a flight due to a slight error on my visa. I am being charged the same amount as Half of my ticket. What should I do?

1 answer
David Mc
David Mc

Don't ever fly Qatar Air Ripoff airways


Jose

Joseasked

Discovery option

4 answers
Jose
Jose

Accomodation in Doha in an fly from Sydney to Lisbon stopover.?

Sanja
Sanja

Pretty bad, out Hotel, transfers and meals were not booked even though our family checked numerous times with Flight Centre and Qatar and they emailed our booking references, it was still not arranged during our stopover, Qatar blamed the Hotel, Flight centre blamed Qatar and we still ended up footing the bill for everything. Very very poor service and organisation. Would not visit Doha again.

ConsumerMan
ConsumerMan

I stayed at the Doha Hilton. Great pool and private beach. Perfect for unwinding after a hectic Europe vacaction


Elizabeth A.

Elizabeth A.asked

How do I become A member of Qatar airways

2 answers
Oliver F
Oliver F

Hi Elizabeth.
To join Qatar Airways’ award winning frequent flyer program, visit www.qmiles.com

David Mc
David Mc

Come in to my Parlour said the airline to the unsuspecting victim


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