Bipolar works when it wants to
Unit is 5 years old
Works when it wants to
Error 11 code keeps showing
Contacted Rheem on 4 occasions
To no help at all send technician no one shows
Just going to change to a Rinnai
Must be a problem unit if other people showing up with same codes
Purchased in January 2014.
Every 3-4 months or so I get the same issue.
Please ban Rheem from answering questions in this forum... No hot water and the temp of the (cold) water flashes up instead of the preset temperature. Last time I called Rheem, they got a plumber out and it miraculously started working as he arrived. He still did some "troubleshooting" for 45min which cost me dearly. Should I reset? Turn on the water with the terminal turned off?
Purchased in January 2013.
Rheem Electronic Continuous Flow Gas Water Heater 20L
Our hot water system not working since 1and half months even after the visit by plumbers advised for the whole unit change for the amount of $1400 after discount due service delay. Please advise if it is so expensive.?
Purchased in January 2010.
No one knows how to fix the Rheem 16
Runs off bottle gas, 8 years old. We have to turn water on/off dozen times before it starts. Plumbers don't know how to fix it. Anyone know how to fix ?
Purchased in May 2011 for $850.00.
Useless piece of junk
This system wont work in the daytime when the sun shines on it. I can't find a plumber who has any clue how to fix it. I would love to know the secret for why this fault exists. I have replaced the power point outside and the gas pressure has been increased but still no luck and no hot water unless its dark outside.
Cold showers guaranteed
I had a continuous flow installed in beach house, average in terms of reliability but thought I’d update the copper at farm and have had nothing but trouble. Takes at least 2 minutes to start heating, very unreliable, farm is in alpine region so walking out to reset not much fun in sub zero temperatures. This unit has barely been used however has been nothing but trouble since installed and rheem dont stand by products. Avoid, avoid, avoid!
From the start 29.9.2015 so now,7 mth out of waranty.This unit was usless from the start zero heat could not clean or bath ..shockin. called ex.... plumber - he said there at that degree for safty .ie day care nursing home. Well what.!!!he came in put his hand under tap? .Now also i said the water waste waiting for the hot to come is absolutely shocking waste so bad. He left no help .Now as of may 2018 its now not working Rang.rheem service just dont help at all other than scripted ...oh service agent ect out of warranty..There waranty agent main..... comes out cleans? It 95$ next day not working .Now its a water inlet body assembly .Quote $411 part plus 3 hr fit $300 .or look swap to a Rheni $1100 there better we only have trouble with the rheem.
This is a shocking unit has been the worst unit in my whole 50 years of hot water experience .To think not only i lost money the water bills ova the years,waste of water and total hell with greasy dishers cold water .Terrible service not good enough rheem. Where dose this leave me ripped off 3and a half yrs .mad.as......
Unit is not delivering hot water
The capacity is good, but it’s not hot. The shower temp in morning is ok, not hot, but at night it is at best Luke warm. Plumber tells me it is working to spec but if this is spec then sorry but I would not recommend it. Rather frustrated and disappointed.
Hot Water not hot
Our Rheem 27 876 series does not deliver hot water. It is not hot enough to take a bath, wash the dishes or do the laundry. It also takes so long for the hot water to come through which wastes water. It doesn't feel like it is 50 degrees which is stated as being the factory setting. We moved into a new build in November 2017 and tolerated the lack of temperature through summer but we are feeling the effects now it is winter.
I am not happy with this Rheem hot water system.
Only if you like wasting water and tepid showers
Agreed with the other 1 star posts - this item should not be available for sale as it does not do what it purports to do. With the intention of having hot water on demand as an environmental choice, it negates any energy saving benefit with an agregious waste of water - which I hear is a pretty precious commodity in Australia. The unit is mounted on the back wall of our main floor powder room, and I have yet to wash my hands with anything resembling hot water. Taking a shower results it running it for 90 seconds on full hot before it warms, then you get peaks and valleys of varrying degrees of water, the warmest lasting for only 20 seconds. There should be a recall on these Australia wide.
Abbey The Ponds
It takes about half a bucket of cold water before hot water sets in!
Got our house built with this system. I have been continually frustrated about the amount of water wasted waiting for the hot water to come on! Half a bucket of water actually! No wonder my water bill is so high with the amount of water wasted! Imagine that amount being water every time we take a shower or I want to hand wash a few dishes! Please do not buy this product thinking you will be saving money.
Don’t want to waste anymore money getting a plumber to check if this can be fixed. Shame on a new home. Next time I am researching every product before agreeing to purchase.
Been good till now
Have been happy with the unit since we moved in. No issues with the unit itself. Unfortunately it was Rheem customer service we found disappointing. We would have had to wait 4 days for a repair with Rheem. We had hoped for a better response considering the cold winter weather & our young family. We ended up replacing within 24hrs with a Rinnai. Hopefully their service will be better should we require it.
great for a 1 bathroom home
I have just bought the 12 litre per minute and find it very sufficient. We are only in a 1 bathroom home but wouldn't suggest this size for a 2+. Its certainly hot enough and you can't beat continuous. Also there is no pilot light so the gas is not always on. Im unaware of gas costs yet to see the efficiency compared to our old heater as we have only just had it installed.
Really poor, doesn't hold heat
My wife and I have bought a house that has a Rheem integrity 24 already installed.
After our first week we thought there was water problems. Have spent a long time trying to find out what the problem was, but now 1 1/2 years later I've found it constantly cut's out.
Very dissatisfied as purchased my house for a far price as it was supposed to have good quality gear.
Water heater hard to adjust. Its either too cold or too hot. When you get the right temperature, the hot water can go off and you are stranded in cold water. You need to turn off all and turn hot water on again then start over the adjustment. Totally unreliable.
Got a house that came with it.
Just like others, don't consider it and prepare to replace it.
Like others, I’ve found it really disappointing.
I’ve moved into a property which had this already installed and it’s just not hot enough. It takes ages to heat up then when it finally gets there it’s not hot enough to rinse or wash dishes, soak stains, cleaning, etc. This also impacts greatly on water pressure when using hot water. From a safety perspective I guess it’s a good option, but surely the ability to change the setting would be better.
Very expensive to repair
Worked Ok for 4 years. Usual problem of water taking very long time to heat. Water flow unit has died after 4 years and is a $500 part and $200 to replace. Original unit was only $826. Have decided not to fix based on other reviews here and will look at a better brand to replace with.
mr kerry locking
This is a great hot water service It is very reliable& as long as you turn on the hot first then the cold it works really great.WE had a bosch before this & it was nothing but TROUBLE & A RIGHT MONGRELL IT COST US A FORTUNE IN PLUMBERS& i would not even buy a BOSH DRILL> BUY A RHEEM YOU CANT GO WRONG; KERRY.
I had the unit installed 8 months ago. Thought it would be great not runing out of hot water when family are home visiting.
To begin with, I use 3 litres of water to get the water to the warm stage in the kitchen. I have to boil my jug to wash my dishes as the hot water system barely reaches 40 degrees. The plumber said the strainer in my tap must have gunk in it so I replaced it. Still not hot. Then he said my 18mth old tap was the problem. Replaced that still no hot water. The pressure is so low you need the hot water tap on full to get the WARM water to flow. My husband has also insulated the pipes
Biggest disappointment and waste of money ever. Would talk anybody out of buying one
Electronics broken down after 4.5 years and needs replacing
Electronics have broken down after 4.5 years of service and needs replacing. Since when does a hot water service last 4 years? I thought I was buying a respectable brand but obviously its just crap gear and they are selling based on their name. Plumber told me Rinnai was much more reliable so I have changed to this brand.
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