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Rhino Roofing Solutions

Rhino Roofing Solutions

2.2 from 11 reviews

Reviews

2.2

11 reviews
5
(3)
4
(0)
3
(0)
2
(1)
1
(7)
  • Customer Service
    2.7 (3)
  • Timeliness
    3.0 (3)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    3.0 (3)
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Happy with my roof restoration

published

Thank you Rhino Roofing and team for restoring my roof and gutters. Chris explained the process thoroughly and all timelines were met. I found Chris to be approachable and courteous in all instances. I would highly recommend Rhino Roofing and I am extremely happy with the end result. Great work.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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Poor communication causes issues

published

We had a quote, paid a deposit with the work to commence in 2 weeks, 2 months later, no contact, been trying for 3 weeks to make contact, left messages, texts, phone calls.
Chris eventually contacted us, explaining he had made a mistake and forgot to inform us of his holidays.
Worked completed now, to a great standard, considering the poor condition the roof was in. Looks new.
Recommend this business.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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Lee

Lee

  • 2 reviews

Non existent customer service

published

Wish I had seen these reviews before wasting a week of my time chasing someone to do an urgent job which hasnt been done. Non existent customer service. Sent text, email, called. No response to confirm booking. Tenant waited at home for nothing.

Customer Service
Rates and Fees
Timeliness
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Karen

KarenGreater Melbourne (Outer), VIC

job seemed ok but paint has faded and gone in a lot of places.

published

Tried to contact Rhino Roofing as our roof which they renovated had badly faded and in a lot of areas has missing paint. Called the number given 1300 765 761. Get a recording of Please check the number before calling. Will have to try getting in contact from Akoonah park Market. After reading other reviews I probably won't have much luck there either. Don't know what to do? Their warranty states The colour sealant will not undergo any substantial fading or chante of colour.

Alan

AlanGreater Melbourne (Outer), VIC

Worst Customer Service Ever

published

Tried to call the 1300 number no answer, tried to call Chris on his mobile no answer so I left a message. After several attempts of trying to call Chris I went to Akoonah market to see him. His trailer was at the market but Chris wasn't, I spoke to the blind guy and left my details. This was 4 months ago and I still haven't heard from Chris re a quote for repairing my roof. Obviously Chris doesn't want any work and I wont be referring him to anyone.

Steer clear of Rhino Roofing Solutions

published

Spoke to Chris @ Rhino Roofing Solutions at Arkoonah Market Berwick for a quote, job was done by his son, paint peeling in places ,corrugated roof painting incomplete, customer service is non-existent, have been calling since Oct 2018,spoke to Chris before Melb Cup about roofing issues have not heard back from him since,would not recommend them

1 comment
D.W.T
D.W.T
Bev

BevPakenham

  • 2 reviews
  • Verified customer

Buyer beware. Do not use this trader

published

Unreliable continually makes excuses, job not completed. Continually ringing him to come back, came back once to take a look then more excuses on why he doesn’t turn up as organised, would never ever recommend him to anyone, if you are needing to catch up with him try Akoona Park market on a Sunday, he is usually hiding behind his van.

Ken Goodman

Ken Goodmanmelbourne

Buyer Beware!!

published

I had a quote from Rhino Roofing which seemed to be cheap and that's what I received .12 months later the paint has faded and peeled in sections .I have rang several times to get them back but its always the same excuse ill come out next week but next week never comes . Buyer Beware

Rach

RachMelbourne

Shiny and new!!

published

I had my roof restoration done recently and couldn't be more happy with the outcome. The quote was done within a couple of days of ringing them, they came and discussed exactly what would be happening and starting the restoration within a few days. My roof is about 30 years old and it now looks new again. It has also given my whole house a new modern look. If you want a roof redone look no further than here. Excellent service, very happy customer :)

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Moreno

Moreno

  • 5 reviews
  • 1 like

Poor service and very poor communication

published
wrsfarm

wrsfarmGreater Melbourne (Outer), VIC

  • 3 reviews

Top quality service

published

Thanks to the whole team my roof is looking fantastic and will do for years to come, they were prompt efficient and cleaned up after themselves. Always kept me informed as to the process and timeline and answered any questions with detail

Questions & Answers

charles

charlesasked

Pls advise location of this company. I have a flyer stating Surry Hills NSW but don't know if this is the same company.

2 answers
Michael
Michael

The company I used was located in Berwick Victoria. So i don't think they are affiliated but they may use the same roof coating system. Id ask them.

charles
charles

Appreciate your reply. But does anyone know a reliable licensed roofer who might do a job in inner Sydney. Thanks

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