Ring Video Doorbell
VerifiedMPNs: 8VR1S5-VAU0 and 8VR1SZ-SEN0434 reviews
I’ve been using the Ring Video Doorbell for quite some time now, and overall, my experience has been remarkably positive. From the moment I installed it, I was struck by how seamlessly it integrated into my home’s existing setup. The device manages to balance simplicity and sophistication in a way that feels genuinely thoughtful. In terms of… Read more
performance, the night‑vision capability has exceeded my expectations. Even in near‑total darkness, the camera produces a surprisingly clear and detailed image, allowing me to identify visitors or movement without straining to interpret grainy footage. During adverse weather — whether it’s heavy rain, strong winds, or the kind of humid heat we often get — the system continues to operate with impressive consistency. I’ve never noticed any meaningful drop in video quality or responsiveness, which gives me a reassuring sense of reliability.
As for motion detection, the Ring has struck a very comfortable balance. It’s sensitive enough to capture relevant activity, such as someone approaching the door or a parcel being delivered, yet it doesn’t overwhelm me with constant notifications triggered by every passing car or shifting shadow. I appreciate that the system feels calibrated rather than chaotic. In my experience, it hasn’t failed outright or glitched in any way that would undermine its purpose. Instead, it has quietly done its job day after day, which is exactly what I want from a home security device.
Overall, the Ring Video Doorbell has proven to be a dependable and genuinely useful addition to my home. It offers peace of mind without demanding constant attention, and its combination of clarity, durability, and thoughtful design makes it a product I feel confident relying on.
On Saturday 7th March 2026 I purchased the Plus version so I can see when my packages get dropped off and I can tell visitors when I'll be back whilst I am out as well. I wouldn't recommend buying this because it doesn't have colour vision or bird's eye view so you can't get a better map of your front door. Show details
Wouldn’t recommend RING. Unless someone rings the bell and waits for your reply, you will always miss them as notifications are Always too late. Of course none of this matters because it drops out of internet regularly. I’m getting the ladder out almost daily now to get monitors down and off the front door to reconnect. I also don’t bother with… Read more
customer service as this company doesn’t believe in it. Spend your set up and monthly subscription money elsewhere.
Reviews with attachments
Worst video quality I have ever seen, a useless piece of flimsy plastic – Worst quality video I have ever seen and the app interface is useless. Takes too long to connect to iPhone when it does connect (not connecting every ring). A completely useless pice of flimsy plastic. Show details
Does not capture everyone who comes to your door!! – The doorbell doesn’t capture everyone who comes t9 my door or leaves my house. I have taken it back and replaced for snother and both do not capture everyone at your door!! Show details
- +2
Can’t connect almost all the time – While the notifications are almost always accurate with minimum false negative or false positive, I am constantly struggling to connect to the cam. There are no email or human chat support options and only given a US number to call.
Warrant issues – Don’t bother their units get technical glitches and cannot help after 1 year pathetic, also my chime pro unit gone rogue and can’t get fixed , plus having a monthly ring protection plan doesn’t help either since 2021 All these guys want is money but no support when you need to get their products fixed Show details
Latest follow-ups
Products are great, despite having to psy subscription but customer service is appalling. I ordered 2 cameras from them directly & have been trying to return one for two weeks. Return process is over phone with overseas call centre - I've phoned 3… Read more
times to request Return lable - 25 mins plus on phone explaining same issue & still no lable. No option to request online - so frustrating & staff in call centre are rude & unhelpful. Last received email to inform me i will receive an email with lable but still nothing. Shouldn't be this difficult
Follow-up · Still trying to resolve after another month. Honestly do not buy direct from Ring.com as customer service ridiculous. Constant phone calls, email & now resorted to Facebook messenger. Such a waste of time, especially when most online retailers can handle returns in a matter of days without follow up
Very disappointing that without a paid subscription this doorbell is practically useless. I am an aged pensioner and cannot afford a subscription. Because of my age I got it through my home care package for security, without realising it was going to need a subscription. Certainly would NOT recommend. Show details
Follow-up · Without a subscription if I am not near my phone I miss whoever is at my door. Also I wanted to pay PayPal for a subscription but Ring do not accept PayPal. Again I would not recommend Ring Doorbell for security. I’m sorry I chose Ring.
Positive reviews
The Ring Doorbell is the best Video Door bell that I have used. Purchased the Ring Battery Doorbell Pro, which takes a battery but also has the option to plug it in to Mains power. It has instantly made our house far more secure, as we can see everyone coming up and down our drive way, well before they come up to our stairs. We can also talk to… Read more
whom ever is there (or my daughter has used it as a face time call to her Dad’s mobile phone when he is at work). Ring has a $60 per year annual plan for storing the video content or if you are using multiple Ring Camera’s you can get a $140 to ring the content from multiple cameras. If you can stomach the annual plan (which Arlo and others also charge), you will love this device. They are regularly on sale, and the Doorbell Battery Plus is under $200 for a very good camera.
I love my ring camera! Yes it leads to a subscription, but there are different plans for your budget. I will happily pay $50 for a year for the services they provide. As for the camera itself, the quality is great and I can hear conversations of people across the road, and the fully charged battery is still going strong after 4weeks! Highly recommend this product! Thank you RING Show details
Seems OK to me – I received a doorbell and chime as a gift and after hearing about the massive rate hike decided not to bother with a subscription opt-in. The app still works nicely though, and I'm happy with both products. I'm hardly tech savvy but the initial setup was straightforward enough. Yesterday I was able to switch the connection to a new WiFi router. Not bad for an old boomer! Show details
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Negative reviews
I thought Australia Law that you have to divulge all information, NO WHERE DOES IT SAY you have to pay $49.95 a year to have your doorbell to work as it's meant to be. WHAT A SCAM. Without this subscription, it's just a doorbell that is an expensive one at that. Not a wonder the developer is a multi billionaire. Sham and scam. DO NOT BUY. You can… Read more
do so much better with other brands and that you don't have to pay a yearly subscription. AVOID AVOID AVOID RING Doorbells.
Receive only today Set up easy, Ant writting instruction, Connection simple (I'm no rocket scientist) Getting used to it's working, seems better than similar wireless doorbells and with a camera, motion sensor etc etc.. For the price, I am happy. Show details
Besides the video quality being poor, hidden somewhere in their small print is the fact that you have to pay for their plan to view footage as you can only view live without their payed plan. You can't use your own file or cloud to save. What a scam!!!!!! Show details
Recent reviews
Spend an entire day trying to set up a wired door bell with camera. I thought being a wired bell it would work no problems. But the system does not connect to my home wifi, despite numerous efforts, and it dos not ring. So I called support and they cannot find my order on their system so no support, no replacement and no refund. Best way to lose your money in the event of your Ring product not working... Show details
WARNING: DO NOT BUY FROM THIS COMPANY. If I can save one person from the same customer service nightmare I endured, this review will be worth my time. I ordered 3 floodlight cameras and 1 door bell. They only sent the doorbell. Even though their own delivery receipt confirmed they didn’t send the floodlight cans, it took 3 painful and lengthy… Read more
calls to customer service who had no ability to help. They have to contact elsewhere in the company and they are so hopeless they couldn’t figure out the problem. After finally listening, they issued me a refund for the floodlight cams. I had just wanted to receive them as I paid a discounted price in the Black Friday sales. They said I needed to repurchase (losing about $400). I decided I would not be doing that and asked to start the process of sending back the doorbell which I no longer had use for without the balance of the security system I ordered. It took 4 painful and long calls to ask for the to initiate the return, leaving me in the dark as to where to send the item. Each time they would say that I would receive an email within 72 hours and the email would never come, continuing the saga. Finally I put my foot down and they send me the return details. I send the item back taking photos of the packaging and tracking it. Once I had evidence it was received I had to call 3 times to finally get a refund. Each time I was told I would get an email confirming a refund within 48 hours, which never came. The fact that I had no access to speaking with someone who could actually process a refund was very frustrating. I would never ever buy from This company. They have set up their customer service strategy to promotor the consumer having no direct contact or ability to receive help. The whole process was infuriating. They are incompetent or corrupt. Either way, do not buy their products!!!!
We recently bought a house with a ring doorbell installed. The previous owner cancelled his subscription and account before moving out; however we can't use the doorbell because it continues to be set up for him. There is no easy way to contact Ring support, but I managed to find a phone number and after a 45 minute wait, I eventually got onto… Read more
someone. I was told I had to wait 15 days before his account would be closed due to my 'request to transfer'. Until then, I couldn't use the device although I could prove I owned the house. It's now been 20 days and the Ring device is still registered to the previous owners so not working. The device is set up on automatic gates 100 metres from the house so we can't tell if anyone visits unless they call our mobile. We have dogs, so can't leave the gates open.. It's the 19th December and we have purchases from online shopping which can't be delivered. We're buying a new video doorbell tomorrow. What a ridiculous system!
I got the unit for $80 at Bunnings based on a recommendation from friends. So far I have been unimpressed with the performance of the unit, particularly in two key areas. Firstly, without a paid subscription the unit is pretty useless. Second, it suffers from connectivity issues. It frequently drops out and takes forever to reconnect to WIFI.… Read more
Also, the motion detection is rubbish. Constantly detecting vehicles with the sensitivity turned all the way down and detecting things in what was designated an exclusion zone for motion alerts.
These are significant factors for me. Before purchasing the Ring unit I have and still use Tapo cameras. My Tapo gear does not have a monthly subscription fee and quickly reconnect after a network outage - they have been great and I would purchase them over any more Ring equipment.
Update: the connectivity issues with my wifi had the unit dropping out for days and needing to be reset and re-connected to wifi. In the end Bunnings provided a refund. Bunnings was great to deal with.
Great product but very very poor support. I was not aware you have to buy annual subscription to make it work. It is just an over rated doorbell. I strongly recommend not to buy. Show details
These are manufactured in China and we all know that China spies on everyone so do yourself a favour and buy a brand not manufactured in China and keep your details private.
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Plastic cover on front of doorbell has cracked due to the sun, internet is littered with the same issue and ring won’t have a bar of it! Just offered me a discount to buy another product! Can’t speak to them, can’t contact directly. Terrible customer service and will be swapping out for a better product. If I could give zero stars I would. Have a reolink doorbell now and it is so much better! Video, sound and app are brilliant Show details
Battery only lasts a week, it's just a pain. Wish I didn't buy it and ... I brought it on plan and being paying it off for a year n rang Optus for the payout figure, 87.30 and you can buy the [Content Removed] new for 90.00. [Content Removed]!! Show details
You get the first month free great but then it's crap when it senses someone at your door even if your on your phone and by the time you have a look who is there it is too late. $15 monthy way to expensive it is usless without prescription.
Do not buy this rubbish because it constantly says this Note: Smart Video Search will be available during Ring Home Plan Trials. After the trial is completed, a Ring Home Premium Plan will be required to continue using the Smart Video Search. You buy the door bell then they want 149 per year It's rubbish,it's not clear images Show details
PAYWALL Security – "PAYWALL security". The product build and functionality are good but when it's locked behind a paywall to record and reliant on internet... it loses alot of features and is just an expensive doorbell. Would recommend another that has SD storage instead. Show details
Disappointed – I would have never bought this product if they had been honest and told me I have to charge the battery every two to three weeks and it takes a long time to fully charge it. Instead the salesman told me it need to be charged 6 monthly. Not happy
UNABLE TO USE WITH VPN ON – Works well as a door bell but can't be used as a camera with VPN on. I will opt to have my banking etc protected by VPN and forfeit camera which is a shame as I essentially wasted my money.
Disappointed Ring video door bell owner – The Ring video door bell is not a product I'd choose again. Buy something that accepts an SD card if you don't want to pay a subscription. Monthly the basic subscription is $4.95 or $49.95/year and the Plus subscription is Monthly $15.00 or $150/year. It wouldn't take long to pay more than the initial purchase outlay. Also the motion detection… Read more
drives me crazy. If you turn it off to give your sanity a break, none of the above subscription benefits work. I should have done more homework before I bought this product. Very disappointed.
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On Thursday 12th March 2026 I opened a return case so I could return the item back to the seller as… Read more