Garbage for $149
This is the worst thing I’ve bought after an Arlo camera. Stops working frequently and completely stop functioning a year after purchase. Do not waste your money on this. Especially the model which isn’t wired has to be unscrewed and charged frequently.
Bring back the old Ring settings :/
There was an obvious change to Ring settings and since then it has been a huge letdown & disappointment.
There was a criminal incident on my property and for some reason it didn’t record all of the “Movement” incidents.
This would have helped for legal proof.
Sometimes it notifies me of movement and I can see a stranger moving on camera and later it isn’t on the History?!
Other times when someone is at my door I cant talk to them ?!
It notifies me of movement but wont replay it :/
Worked great for the first month and then you are expected to pay every year for the footage.Better off buying a cheap eBay one.Pay all that money and can’t use it to its full advantage unless you pay more.Its not good enough and not happy.
Total Rubbish, don't buy one. Would rate it 0 if possible
Absolutely Bloody useless. Can't get live view, wont show history of movement. Tried to get it all working via chat line, operator would not listen to what they were being told (3 separate attempts) tried phoning help line, guy was ok, reset app etc, still wont work properly, time to toss it away all too hard, LB.
Purchased in January 2020.
very poor, never get logged on quick enough to talk to anyone at the door
these things are rubbish, adjustable zones don't work, by the time you get notified there is someone at the front door and you log in to see who it is or try to talk to them their gone. it takes anything up to 4 minutes to log in to the website.
Works as claimed on the tin except for one important point.
If you live in australia, where the NBN services is flakey at best, the doorbell stops working. Nothing rings, you can't look at it, it does nothing.
It's worse than a power outage.
In fact, I had to fit a backup unit to take care of data to get internet again before the doorbell worked again.
- Verified purchase
Battery life is horrible
Have used this for 3 years and after 1 and a half years the battery barely lasts 2 months before needing recharging and this is after changing all the settings to reduce battery usage.
The doorbell is okay, but I had to buy a wi-fi extender AND a Chime Pro to get a decent connection as I installed the doorbell on the front of our detached garage and the signal from my modem was too weak (about 15 metres away from the doorbell). Even with the wi-fi extender and chime pro, sometimes speaking to people who ring the doorbell is difficult as the sound keeps cutting in and out. The video quality is okay. I paid for the cloud storage as it's only $40 for the year and is handy to review the footage. I do like being able to receive notifications that a person is in our front yard (which is not visible from our house due to the position of the garage).
Can't give it a zero
This would have to be one of the greatest failure of a computer network solution ever. Product refuses to find wireless network even though it was connected to the same network the day before. Chimes are the same. Have tried on line chat, phone calls, got a computer tech. Nothing. Don't bother. Mine headed for the bin.
Purchased in June 2019 for $250.00.
Waste of money, Pay monthly fee if want see recording motion.
Its ok you can view live by Mobile and Desktop app.
View Recording motion pay access monthly fee.
IF you have very big house and must get wireless Chime Pro extends your WiFi as i have trouble with Ring Chime WiFi becasue my modem is too far way from front door if you cant move modem or add another WiFi router extender.
You don't have to buy Ring Chime if you use mobile app all time.
Ring Door bell is good with sound .
Very silly why they don't have micro-card to record it for free.
Purchased in December 2019.
poor product - too difficult to get to work
Bought this with the Ring chime. Can get the doorbell to work finally but it wont integrate with google home. Cant get the door chime to connect to a network. No instructions the thing is just useless. Have spent hours trying to get the things working and integrated. Trashing it and will look for something better.
- Verified purchase
Been at it for 6 hours to try and connect this unit to my wifi. Bought the Chime Pro as well with the idea to improve the wifi reach which by the way works for all of my other gadgets but not for the Ring Doorbell. Do spend over $210 and wasted half a day of my life which I never get back all because of this lousy product which has the very poorest of wifi receiver which won’t even work if you stand 5m away from the router. So, save your money and buy something ‘made in China’ which will no doubt be much better!!
Free Recording like other major brands
It works fine but it's totally unfair that we have to pay for the recording. All other major brands have atleast 2 weeks free. In this age and day of cheap storage, at least one week of free storage should be offered. Doesn't make sense at all to pay even for a day or recording
Waste of money!
I bought my ring doorbell back in September 2017 and also had to pay for the ring protect subscription so I could keep the videos. I have had nothing but trouble with it.
It was taking up to a minute for the notification/doorbell pressed to appear but by then it was too late to see who or what the cause was. Then the video stopped working and was just a black screen with Ring.Com at the bottom of where the video should have been. There was no video whatsoever to view which defeats the purpose of the product. I bought this device for security...
Terrible battery life if not hard wired, you will have to turn off all sensors to try to make it last. The video quality is rubbish, and you will only get a couple months of free saved video history before you have to pay for a subscription! Mass produced Ring rubbish!
Purchased in March 2019.
- Verified purchase
Useless, to slow to be useable remotely
Very poor cloud back end makes it too slow to actually use, takes minutes to process each video and the audio features are unusable due to very poor quality, you can’t hear anything anyone at the door says (on NBN FTTP 50mb/s connection and google wifi). It also regularly misses motion notifications despite being 5 cm from the door (I get notifications from my smart lock but no matching motion detection from the Ring). I subscribed hoping that might improve response times but it made no difference. Basically doesn’t work as advertised and is only useful as a local doorbell and to view history after the fact (if it bothered to capture which it often doesn’t).
I have 4 Ring Video Security Cameras setup at my house bin Adelaide and they worked perfectly for 15 months and now for some darn reason they have stopped recording which now makes them bloody useless to have , so can anyone tell me why they just suddenly stopped working
Don't waste your money
I've had the Ring doorbell for 12 months. It has always had a delayed notification, despite correct settings. The motion sensor stopped working about 7 weeks ago. Contacted customer service and was told to buy an adapter to increase the wifi coverage?? (nothing wrong with wifi coverage). After many many phone calls, remote testing was done, and it was concluded that yes, it was a faulty product. I have called / emailed / fb's / instagrammed and after 6 weeks, STILL don't have a replacement, or even confirmation of dispatch. No door bell, no security. Ring are the WORST customer service I have ever experienced. Please, don't waste your money or time.
Purchased in December 2018 for $300.00.
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Questions & Answers
Just read that with the door bell pro that even though it’s hard wired if the internal non serviceable battery goes flat the door bell video etc is useless, it was in another review I read. Looks like I’ll be looking for some thing else after all these bad reviews
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