Good brand Rinnai
Bought this Rinnai Energysaver 557FTR from Origin Energy Shop in 2008. Have been reliably operating since ,everytime when the temperature dips below14 C, never fail.
It heat an area of my lounge 8 mitre by 7 mitre plus my dining room on an open floor plan. We didn't have central heating,
Great Customer Support
This heater is great. Efficient and effective without having to breath unhealthy gas fumes. And I'm so pleasantly surprised by the great customer support Rinnai provides. I had some installation issues, not related to the product itself. When I called about parts and specs, I got straight onto knowledgable technicians who are really helpful and friendly. They have given me dimensions and sent me product details. A great follow-up experience. BUT - and see my review of Jordans Gas Centres - the company they recommend to service their products is appalling. How can this be? Rinnai, you're being let down, big time.
Informative, friendly, helpful.
Questions & Answers
Who do you recommend to service a Rinnai Energy Saver 557FTR at Thornleigh Sydney 2120?
Thanks for the question Bruce D. You can book a service call with a Rinnai authorised technician through the rinnai website here:
All service work is back by a service warranty on all work completed.
Where can I get parts for this heater. the small hardened plastic vent grill is broken
Thanks for the question Darryl H, you can purchase these from any Rinnai Stockist, please refer to the below link to locate your nearest store:
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