Faulty from instalation
I purchased the hot water system to replace an aging Hardies Dux system. After researching I decided on the Rinnai, it had a descent warranty, the price I was able to get was good and Rinnai have a good reputataion for quality products.
I have absolutely no issues with the installation, the plumber did a very good job.
Our problems started pretty much from the next day, we had no hot water, on checking the pilot light had gone out, the plumber who installed the system came back out to double check and they to found that the pilot light was goin...
Purchased in October 2019.
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