Rinnai V1200 20yo and still going strong – Our Rinnai V1200 is 20yo and still going. Apart from the usual 20-30sec it takes to get hot water, the unit has certainly served us well over the last 20 years. We are now getting quotes for a replacement so doing some review reading here with mixed comments so not sure yet which way we will go.
has been great for the past 7years , now stops with no reason and takes 20to30 min and hot water wi – I have noticed others have same problem , I have called Rinnai service centre and I was told that can only be checked while is not working . they can't help for this tipe of fault ,what the best thing you suggest replace the unit abd forget about. what's the answer and ypur opium. Jonn
- Date Purchased:
Thanks for the question John, we would suggest booking a service call for the unit as there may be a fault that can be diagnosed.
lasted about ten years – We have been in this house for three years. The unit here has a control panel that made the system great. The cold water tap never gets used. We only have one shower. It fluctuated a bit when turned down to around 42 in summer, but above that it was perfect. I think the house was built back in 2006 (unit serial number 06.05-000358) Christmas day we had a code 61 (fan) show on the display with no hot water.
Turning the tap back on my wife managed to pour a sink full to do the dishes.
I went to check on it after that and there was nothing- no code, no hot water and no indicator light to say the unit was in operation even though the temp display was still on.
I removed the cover on the unit and there was a small amount of water in there- moist around the heat exchanger and weeping down to the bottom. With corrosion/staining showing that this was going on for a while.
Not sure if this older model came with a ten year warranty, if it made it there, it was barely.
So I am guessing that the heat exchanger leaked onto the fan and fried something on the board.
Lucky my sister lives not far down the road, as trying to find any help or replacement on the Christmas break is impossible. Rinnai is closed for the next nine days!!
In my last house I had a Rinnai as a solar booster that used to also work well, really well- until the ambient temperature dropped to a point that the unit didn't know to turn on or off, and so- would do both- over, and over, and over and over and over again!
I had to go out and turn the unit off- the water was warm enough for a shower anyway.
The guys at Rinnai said it was a flow problem, but even when I turned on another tap in the bathroom while I was having a shower it would still do it!
Being so intermittent it was not worth calling out a tech as it would have been very unlikely that it would have done it for him- so I put up with it for a few years before selling the problem to someone else.
So I like the units, they are really good- most of the time.
I think there are just a few things that could be ironed out.
- Date Purchased:
Just to rub it in some more- no one in Perth have any stock of the new infinity16 and rinnai don't open till 9th of Jan! Nice of them to shut down the whole supply of Perth (WA?) for over two weeks.
Great Heater but buy a controller – This is a great water heater - Obsolete now though I believe. I would definitely recommend getting a couple of temperature controllers though, definately one in the kitchen and one in the bathroom with the possibility of one in the laundry. It makes the heater much more efficient - our gas bill has definitely dropped. Its great running a kids bath at a pre-determined temperature or even having a shower at the perfect temp. Why heat the water up only to cool it down with cold water? They are available on ebay for about $50 - $60. They are easy to install - you don't need an electrician or plumber to install them - just someone who can run the cable down the wall and through the roof and connecting the two wires in the heater is simple and straight forward. Efficient Takes a few seconds of water flow before the heater cuts in
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Hi Nero, We appreciate you taking the time to provide us with a positive review.
Rinnai Australia pride themselves in having superior products and ensuring that our customers are satisfied with them and the service we provide.
We would recommend contacting our Sales Department to discuss this matter further. They can be reached on 1300 555 545 (option 1).
Thanks, Rinnai Australia