Robinhood IC1300 Questions & Answers
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We have just had our builder instal a new IC1300. The first time we went to use it the retainer came away from the side of the unit taking some of the mdf with it. It had been glued but not screwed to the side. And then the board just fell open. Should the retained have been screwed and should there be a spring to slow the rate at which the board comes down?
Can’t say we have had this problem ours works perfectly now about 4 years old
Been trying to buy a new timer for over 12 months. Cannot get one anywhere. Noone seems to have stock, or canveven source one.
Hello Paul, please contact our spare parts team at spares@wwa.com.au and they can assist you with this.
Hi I need to have the timer on my 1C1300 replaced. The part is currently being shipped. Do you have a repaid agent in Canberra? Peter
A decent electrician should be able to replace the timer
Good afternoon Peter, our authorised service centre for Canberra is Detlevs they can be contacted as follows The team at Robinhood. PH: 02 6260 1033 EMAIL 1: service@detlevs.com.au
Many thanks!:)
Hi the white timer button on my station doesn’t switch off it just keeps ticking around . Is it easy to replace ? Do I need an electrician for this ? If I can do it myself do I need to switch the power off to change it ?
Good afternoon, the timer for your unit is sold as a spare part and will need to be replaced by an authorised repairer who will turn your power off to install. If you require assistance to obtain the parts and agent please give us a call on 1300 739 033 . The team at Robinhood.
Will it hurt the mechanism if the timer is twisted back to off, after you finish ironing ? One of the reviews above said that theirs was broken and it was implied that this was the reason, does anyone know if this is ok to do this to the timer or should I wait for the relentless loud ticking to cease from winding down ?
No just turn it off
Good afternoon Dave, it will not damage your product if you turn the timer anti clockwise, if you would like to contact us our number for customer care is 1300 739 033.The team at Robinhood.
In need a new ironing cover for my Robin Hood Easy Iron model ICI300
Are the Iron covers for a Robin Hood model ICI300 available
Good afternoon, this ironing board cover is available form your local Bunnings store. If you go to the special orders desk and they will assist you. Thanks for your enquiry. The team at Robinhood.
Should the timer cut power off to the power outlet and light on completion of its cycle. Our one doesn’t
Yes that’s the way it is designed
Hi robinhood, the PowerPoint has broken in my unit and my electrician can;t fix it as its a specific part to robinhood. Can you help me please?thanks,alison
Good morning, thanks for contacting us , the part number that you require is 107810 and is available form your nearest Bunnings store. The team at Robinhood.
Where can a robinhood ironing board cover be purchased?
If you go to there web site they have parts section i would imagine they would have them there
Good afternoon, Douglas, spare parts for the IC1300 are available from your local Bunnings Special Orders Desk. Thanks for your enquiry, The team at Robinhood.
How do you raise the height of the board? We have recently moved and have one of these in our home.
I have had a Robinhood in the last two houses and haven’t had to raise the height it does have adjustment inside to change height hope that helps
I'm building a new home and am considering an ironing centre you advertise. Can you tell me what choices I have with the models and the cost?
I am sorry I can’t help you I just picked a model that we required I don’t sell them just for our self but love ours
oh ok sorry.
Just grabbed the one in Bunnings, love it
does the door have to be flat against the wall to allow the board to fold down? I don't have 800mm of wall to accommodate the cabinet and the door open flat against it. only have 670mm max.
No door only has to be open enough so the board comes down thats fine
Door does not have to be flat but must be able to open far enough for you to slide clothes on and off the board. Also the board will rotate 90 degrees so should be ok. Suggest checking with Robinhood
Where is the iron supposed to fit? I have a standard Breville iron (11.5 cm at the widest part) and it won't fit anywhere inside. The shelf is only 7.5 cm wide - I think only a mini/travel iron would fit, but they are a waste of time.
My Braun iron sits sideways on the top shelf without any problems. Cord wound around it.
Really? How big is your iron? The shelf is only 7.5cm wide!
ours is a standard Philips steam iron it fits fine on top shelf
how do I replace the globe on my unit??
Gently pull off glove cover. Replace globe Easy
Ok on the Right side of the cover of the globe is a slot that a flat screwdriver will fit in push in screwdriver the cover should just about fall off screw globe out and replace hope this helps cheers
Hi there, as above the flat sided screwdriver is the way to go , once the cover is off unscrew the globe and replace wit a 40w bayonet globe . If you require further assistance please don't hesitate to contact us. The team at Robinhood.h
what type of globe does it take. I have one however the globe has been removed so I don't know what globe to buy
Good afternoon , thanks for your enquiry, the globes required for you ironing centre are 40w 240v bayonet lamp , If we can assist further please fell free to give us a call on 1300 739 033. The team at Robinhood.
When the globe fuses does the mecchanism stop working Ursula
Would the IBC01 cover fit a 7300 fold away model? Thanks
Sorry I cannot answer that I have no idea
Hi there Rachel, unfortunately the IBC01 will not fit the 7300. Sorry we were unable to assist. The team at Robinhood.
Which Bunnings store on NSW central coast has this item in stock
Good morning, any Bunnings special orders desk will be able to assist with your enquiry. The team at Robinhood.
I have an IC1300 Ironing Centre - the globle blew & broke off the bayonett metal fitting. Any ideas on how to remove the metal fitting so I can replace the globe? Thanks.
Good afternoon, Could you please all our customer service desk on 1300 739 033 to advise your contact details and we will discuss the part you require for your ironing centre. Thanks the team at Robinhood.
Thank you to the Robinhood Team for all your help. I much appreciate you organising for a replacement part - supplied & fitted so quickly. I was not expecting this to happen - however I'm very grateful. Great service!! Diane.
Many thanks to Robin Hood customer service for organising a fix for my Light fitting. Plus a big thank you to the Techniction for arrining & fixing my light!! I am very grateful. Not many companies give this type of service. Diane
Hi there, thanks for the great feedback , we are happy that we were able to assist. The team at Robinhood.
I am wondering if there is any way to attach an iron rest to the unit? I have seen one online that is for an amercian product and am wondering if it would be suitable. Item is Iron A Way 1542. Is there any other solution you can offer. I have contacted your company via web page but the response did not really answer my
Hi Raf , could you please contact our customer service team on 1300 739 033 so that we can discuss your enquiry.
Thanks the team at Robinhood.
Is there any new reviews for 2016 is there a new and improved model? Don't want to buy if made flimsy.
I think the one I got was just a one off manufacturing error. The new rod I got was exactly the length it should have been and since I put it in I have had no further problems. It is a very good unit.
Where can you buy spare parts for the Robinhood ironing centre? I need a timer and knob.
Call manufacturer on 1800 648 556
Do you have one in stock. What is delivery cost to Launceston, Tasmania?
You can buy them from Bunnings. You will find a cheaper price online but if you take the printout to Bunnings they will price match it for you like they did for me. It was quite a saving from memory.
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