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Royal Brunei Airlines

Royal Brunei Airlines

2.9 from 118 reviews

See the Best International Airlines in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
32
4 star
22
3 star
9
2 star
13
1 star
42

Wonderful Service on board the plane but scum baggage handlers? They are criminals yes in burieni

published
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationAuckland, New Zealand
ClassEconomy
BookingThird Party
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The reviewer stated that an incentive was offered for this review


Nill

NillVictoria

Stolen Luggage $500 lost.

published

First let me say, in flight the staff are very nice, snacks and drinks make the rounds regularly. I had 2 4 flight in total with Brunei to and from Japan, 2/4
However, on my flight to Tokyo about $500 worth of luggage was stolen right out of my suitcase as Brunei was my connecting flight I didn't notice until i arrived in Tokyo.

Wish I could give a better rating, but luggage handlers that thieve from travellers is simply unacceptable.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
BookingThird Party
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James

JamesGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes
  • Verified customer

Poor service and stinky hotel stay due to flight delay

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationSeoul, South Korea
ClassEconomy
BookingThird Party
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Jenna

Jennamelbourne

  • 27 reviews
  • 29 likes

Royal Brunei Airlines

published

We booked a Royal Brunei flight from Melbourne to London return in economy class. Expecting the usual "knees under the chin seats" we were pleasantly surprised when we boarded the plane and settled into our allocated seats. The leg room was enormous. My daughter and her boyfriend are 6 feet plus and they had ample room for their long legs. This space cannot be compared to any other airline's economy seating - it was great. The excellent service provided by the flight attendants who always smiled and attended to any passenger needs. All in all an above average economy class flight.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationLondon, UK
ClassEconomy
BookingThird Party
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Not good enough, RBA

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationTokyo, Japan
ClassEconomy
BookingThird Party
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Vanessa

VanessaGreater Melbourne (Metropolitan), VIC

  • 27 reviews
  • 7 likes

Melbourne to Manila - cheap but long stop over is not worth it

published
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationManila, Metro Manila, Philippines
ClassEconomy
BookingThird Party
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Darren

DarrenAustralia

  • 5 reviews
  • 2 likes

Perfect and happy travel

published

We traveled MEL to London and back, aircrafts are clean and on time, service on board is excellent. Crew is friendly and attentive, For the price we paid it is great to travel with Royal Brunei and much savings compared to others charges on this route. Will definitely use Royal Brunei for future travel.

Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationLondon, UK
ClassEconomy
BookingThrough Airline
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jimbo_80

jimbo_80

  • 19 reviews
  • 20 likes
  • Verified customer

Not safe

published

I booked a flight to London with Royal Brunei, as they seemed to have good reviews.
But only a few weeks later it was announced that Sharia Law will apply from April 5, not only in Brunei but also on board their aircraft. Being LGBT, I don't want to run the risk of being jailed, or stoned to death. I pulled out of my flight, but my wallet is now $450 lighter as they wouldn't budge on the cancellation fee.
If you care about human rights, don't fly with this airline.

Don't risk it.

published

Sharia law applies upon this aircraft. Lousy IFE, not safe to be in Brunei if you have alcohol, are LGTBIQ or get mixed up in other so called crimes. Airport in Bandar is really bad. Lounge so basic. Avoid!

Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationHeathrow Airport (LHR), Longford, UK
ClassBusiness Class
BookingThird Party
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Greg from Australia

Greg from AustraliaSouth East Queensland, QLD

WARNING SHARIA LAW ON BOARD

published

Boycott this airline and anything to do with this country, including the hotel chain owned by the sultanate.
Sharia law on board the aircraft even when in another country.
This could mean your death for being misconstrued.


  • Verified customer

Yuck.

published
Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationMelbourne VIC, Australia
ClassEconomy
BookingThrough Airline
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Gary Q.

Gary Q.South East Queensland, QLD

I will never fly again with this airline

published

I have used this airline many times flying from Australia. Unfortunately with the Brunei government's new harsh Sharia Laws I cannot support this airline knowing the proceeds will go to line the pockets of people who introduced such harmful stone age laws!

Value for Money

Boycott this country and their royal airline

published

Forget about flying with this airline. If you are LGBT you can be arrested by them and held in international space just for being, gay, lesbian or trans. These people will stone you to death.


Anastasia La Fey

Anastasia La FeyGreater Melbourne (Metropolitan), VIC

HUMAN RIGHTS ABUSERS

published

Under no circumstance will I, nor should any humane individual, support Brunei in any way following it’s introduced law to stone LGBTQI people to death. This is barbaric and in violation of the human rights of people to live their lives free from harm. I will not ever fly with this airline or support any hotels owned by the Sultan of Brunei while this horrific law is in place.

Tony Science

Tony ScienceSouth East Queensland, QLD

I am shocked that stone age barbarity can continue in the 21St Century.

published

I am shocked that stone age barbarity can continue in the 21St Century. Don't they have universities over there that explain why people are born gay? It's called science....but ignorance seems to continue the persecution!

- Love is Love -

- Love is Love -Australia

  • 2 reviews
  • 3 likes

Human Rights Abusers have no right to run a business

published
Value for Money

ACor

ACor

  • 2 reviews
  • 2 likes

Murderers

published

Unable to consider flying this airline as Brunei has sanctioned the murder of LGBTIQ people. As I would be subjected to their barbaric and horrific laws upon boarding their airline, I will give it a miss.


Phil

PhilSouth East Queensland, QLD

Disgraceful human rights - to be avoided

published

This is the state airline of Brunei - a country that has just passed Sharia law making homosexual acts and adultery crimes punishable by stoning to death. Yes ..... STONING TO DEATH!!

Do not support a government that has such barbaric inhumane laws.


Unsafe

published

I have flown once but never again for fear of being stoned to death. The law just introduced making it legal to stone to death gay people or anyone suspected of adultery.

Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationLondon, UK
ClassEconomy
BookingThrough Airline
See all answers

Danger to your freedom and safety

published

Risk you being executed or physically whipped if you are LGBTIQ, engage in non marital intercorse. Having this airline flying in Australia is putting our citizens at undue risk. No thanks!

Value for Money
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
See all answers

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Questions & Answers

Leah M.

Leah M.asked

Hey Guys, just wondering if there are USB ports on economy seats for me to charge my phone?

2 answers
Nill
Nill

There are, on both my flights I had a USB port.

Jenna
Jenna

We had a USB port but when my husband tried to power his ipad it didn't work. He tried all 3 ports on the 3 seats next to him. He said that it could have been his connecting cable.


Doreen R.

Doreen R.asked

Can you take knitting needles on air Brunei

2 answers
Jenna
Jenna

I really do not know the answer but I presume they could be classed as are a dangerous weapon if used incorrectly. Royal Brunei have so many passenger and on board luggage checks that I would say no.

Doreen R.
Doreen R.

I would like a definite answer if I could please


Hannah L.

Hannah L.asked

Do Royal Brunei flights have onboard wifi, if so how well does this work, and am i able to access my social media with this?
If there is a cost towards this could someone let me know.

No answers

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