Had This Unit for 6 Years and Still Going Strong.
I first purchased this unit to trim tree branches overhanging my back fence. After charging, the unit has performed faultlessly, easily cutting branches up to 3 inches (150mm) thick. The pole makes cutting high up or horizontally at a distance achievable, although a little heavy when held almost at arm's length. However, once the blade is positioned on the branch to be cut, the weight of the unit is sufficient to keep the blade cutting through.
I have found that I need to re-tension the chain before each use, and top up the oil occasionally, ...
For what it is, surprisingly good. Some design weaknesses.
I purchased this and a pole hedge-trimmer about 18months ago. They got a heavy workout on days 1 & 2, then not much for a while. Note: I haven't had the problem with oil getting on the pole, not the chain, as seems to be a common fault from other reviews. I am also an experienced/trained chainsaw operator/owner.
I also own a range of Ryobi One+ tools, mostly drills. And the drills were purchased because it was the cheapest way to buy batteries! (Last one I bought, I got a drill, two batteries and a charger for the price of two batteries)...
Handy Long Reach Pruner
I originally purchased one of these and after three uses it stopped working. Couldn't work out why. I contacted Ryobi who were very good about it and I took it back to Bunnings and exchanged it for another. I have had this now for two years and it's had a reasonable amount of use without any issues.
This tool has been very good for pruning branches that would normally be out of reach even with a standard step ladder. So in this sense it has been very practicable and has served me well. I have also used it on a few occasions as a substitute ch...ainsaw and cut thick pieces with a diameter of around 150mm and had no problems. In fact I used it instead of a Stihl petrol driven chainsaw only because the latter's saw chain was blunt. The fact that it is cordless is a bonus - instant start is fantastic ...compared with having to mix fuel and then going through the trials and tribulations of pull starting and choke adjustment... big difference! So aside from the initial disappointment, I'm quite happy with this this tool and surprised that it has been going well without any hiccups for two years now.
Pole pruner use - without the pole?
I have a Ryobi Pole Pruner ... but for some areas I need to be able to use the pruner without the pole. Does anyone know how to connect the pruner directly to the battery section without the pole in between? I don't wish to go an purchase another product eg chainsaw.
Purchased in July 2020.
Great pruner so far. Have used it about 10 hrs cutting lemon gum and black wattle including dry dead branches and had no problems. It does use a lot if chain oil, but doesnt leak for me unlike others, so you do need to keep a eye on that and the chain need tighten every 15 or 20 mins of use. Very quiet and not that heavy. Great battery life.
- Verified purchase
I've got a lot of the One+ products so figured I'd give this a go. This is a great product, much easier and safer than using a step ladder.
Being battery powered it's not the fastest at cutting, but since I only need to cut through relatively thin branches it does the job well.
Dear Ryobi, useful piece of equipment and works. However, user manual is a joke, a cartoon with no words? Disappointed
Dear Ryobi, useful piece of equipment and works. However, user manual is a joke. l would be embarrassed to produce something like this, a cartoon with no words? Very Disappointed
- Verified purchase
Great idea but build quality seems average
I purchased this a few months ago because the price was good, i've had good success with other Ryobi ONe+ tools, and already had the batteries. This Pole saw is a great idea and so far has worked fine for me, however the chain oil seems to leak out all over the place and runs down the pole, handle, motor, etc. It also doesn't seem to be oiling the chain from what i can see which will lead to premature chain failure down the track too. I think this has some serious design flaws that need to be rectified. As this has the 6yr Ryobi warranty i have a bad feeling i may be needed it sooner than later. But time will tell!
- Verified purchase
No problems despite what I'd read here.
After reading a few very negative reviews, I was prepared to take my new purchase back (unopened) for a refund. I decided to persevere. I found the manual required some interpretation, and after staring at the manual and the saw for a day or two, I found out how one can adjust the chain tension via the smaller of the two hex keys. This step is very poorly noted and explained in the IKEA-like manual. (I wonder in hindsight whether some problems associated with its use are to do with poor chain adjustment?) I then adjusted the chain tension to th...e recommended values before I started. I filled the oil tank with trepidation and waited for it all to spontaneously empty itself, which it did not. I then cut down two dead small trees/shrubs up to 4 metres high, working mostly without the lengthening third section of the pole. It worked very well and chewed through branches up to its recommended diameters. I looked at the chain tension halfway through the job and adjusted the tension once. At the end of the task, I'd used about 20% of the oil in the tank without any obvious leaks down the length of the saw. Did a basic cleanout of sawdust on the whole chain at the end of the job as well. Very happy with my purchase. I just wonder which generic chain I can use to replace the first chain when it finally gives up.
Oil leaked from seemingly everywhere upon first filling it. This was brand new. What a mess. I still soldiered on and tried getting the pruner to even spin and it was dead with the battery fully charged.
Unfortunately my wife threw out the receipt, so I will see if I can fix this myself, but the lack of any life doesn't give me hope. Thanks for other comments about how to fix the hose. Hopefully the oil leaking everywhere hasn't ruined it.
Bought one today, but it's very top heavy, the trigger is at one end and the weight at the other, no matter how you adjust the harness it's just impossible to use at it's full length...returned.
Staff member at Bunnings told me they are hard to use.
If they had the trigger half way down it would have made a difference.
The shorter one which I have is great.
Disappointed in Ryobi cordless product range - failing just after warranty expiration
I've bought around 10 or more Ryobi cordless products - cordless drills, reciprocating saw, impact driver etc. Plus the pole saw which I bought in the past 2.5/3 years.
However, today I was lopping some branches back and the saw stopped. I believed the 5amp battery needed recharging and came back later to continue lopping some branches. Nothing! Nadda! The saw was totally dead! I reattached the poles, removed and tried a different battery but still nothing! This saw is totally useless now. It hasn't had that much work either and the...hours on it are minimal. But now it's out of warranty, there is nothing I can do but only to warn other would be buyers. Very disappointed, but what is more disappointing is the fact I loved the Ryobi codress range. I use to boast to friends and family, not now though. I will be warning them in earnest. Additionally, I also had a the other 5 amp battery die on me a couple of weeks ago as well but this is also outside the warranty claim (these are not cheap $199 for twin pack). I'm beginning to see a trend here. Product failures after 3 - 4 years then the expectations of more purchases.
Pole saw seems seized
For some reason my Ryobi battery operated saw just stopped and seems to be seized. It has operated perfectly since I bought it and I am very happy with it. When I push the levers to operate it nothing happens and the chain cog won’t turn. Anyone else had this or overcome it some how?
This Faulty Product Remains on Sale
Purchased this product a few days ago. On first use it had oil running down the pole. A quick search has revealed this is a common occurrence.
I spoke to Ryobi's technical support today and drew their attention to these reviews. They claimed they had no knowledge of the problem. I was advised to pull it apart and see if I could locate the problem.
My request to have them look into the matter and call me back was rejected. I was told if I wasn't prepared to pull it apart I should return it.
Oil leaks the second time around
Purchased this a month ago and within half an hour of usage had the chain oil running down the pole onto my hands. Took it back to Bunnings and they said that have never had an issue with this unit and replaced it. The second unit has the exact same problem, back to Bunnings we go...
OK for the money if you can fix it!
Having been frustrated with a "cheap" petrol Chinese pole cutter which was heavy, often difficult to start and constantly shedding its chain due to bad design, I noticed The Ryobi 18V Pole Saw in the entrance of the local Bunnings.
Well this should solve some problems I thought. Electric, so no starting problems, no excessive noise and hot parts and no fumes. The perfect Greenie, neighbour friendly tool!
Well out of the box....simple to assemble, charge the battery, put the oil in and outside to conquer the undergrowth....well prune a few tre...
Questions & Answers
We have just bought a pole pruner and after trying to use it, we are a little confused. When the extension pole is not connected, the saw head works perfectly. When the extension pole is connected, the chain runs in the opposite direction and won’t cut at all. We have checked all connections carefully. Any ideas???
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