Samsung 585L Side by Side SRS58 Series

Great Fridge that doesn’t give up! – I bought this fridge back in 2009, has now been 9 years of use and this fridge is still going strong. I haven’t had any problems with this fridge so far but lately it has been making weired noises like a tapping noise. Would highly recommend. I am waiting for it to die so I can purchase a bigger fridge for growing family but it just doesn’t give up! Haha. Show details

A rip off – There is a fan that hits some ice behind the covers and starts making a scratching noise. This destroys the fan and the whole cover has too be replaced. Defrosting doesn't fix the problem, it is just poor design. I suspect it is designed to break down every 12 months, days after warranty. last year it cost $500 to fix. This time we'll get a new fridge. Never Samsung again!  Show details

Stay away – Do not buy this fridge back, in 2012 i got this fridge form Harvey Norman cost over $2000. The fridge stopped working after 5 year keeps blowing circuit boards, got the first board in October 2016 and the second one December 2017 at $350 a time. Buy another brand, buy at your own risk.  Show details

Good – Overall the Samsung Side by Side fridge offers great functionality, with twin cooling its energy efficient, and big enough to cater for the hole family. I would recommend this to anyone that has a busy life style and offers a water and ice dispenser as well in this great highly stylish samsung SRS584HDB fridge This Samsung fridge is very… Read more

elegant and stylish. For those who like a something different to the colour White, Black is the way to go. Features Twin Cooling. Double doors, so on side a fridge and the other a Freezer. It has an ice and water dispenser. big enough too store for a party and for the whole family. There was not much too like about this appliance, it caters for almost any life style and runs quietly and efficiently. Down side, it may not hold all you food so you may need to buy 2 of these great appliances.

Excellent – A fantastic unit finished in brushed platinum (no need to worry about wiping fingerprints off everytime you open the door like stainless). Slit cooling/temp control lets you set the temp for both compartments (shown with a great looking blue LCD display). Easy to change filters and also simple to plumb in for the ice maker/water dispenser. The… Read more

full length internal light lets you see everthing. Child lock a nice, common sense addition as is the door ajar alarm. A very quiet and efficient unit too. Platinum finish. Full length internal light. Split temp control for frige/freezer. Easy to change filter. Digital display and child lock. Not quite as big inside as it outwardly seems.

Good – This fridge looks good, is easy to clean and after two weeks there is virtually no 'fridge smell'. The ice & water work well and the LED display shows the exact temperature of the fridge and freezer. Cheap, quiet and just big enough for a couple (well maybe not an American couple!) the shelves are big enough to hold a whole pizza, the pewter… Read more

finish looks good and the ice&water dispensers are fantastic. For all the features and size this is a bargain at ~$1500. Not enough door shelves in the fridge - just needed one more to be really useful.

Breaks down every 9 - 12 months – Such a frustrating fridge! We bought the fridge 6 years ago and every 9 - 12 months either the fridge or the freezer ices over, makes loud noises and then eventually stops. It then needs to be totally defrosted and usually works fine for the next few months. It is SUCH a pain having to defrost and throw out all our food so regularly. The… Read more

responses and help I've received from Samsung have been infuriating. I would strongly recommend NEVER buying this fridge.

Great Fridge When Working But Too Many Issues and Poor Backup – I had a similar fan noise and icing up problem with our SRS565 first in and then out of warranty. Samsung were obstinate and refused to admit the fault was common. After many Emails and calls they eventually agreed to send a technician at their cost. The technician arrived and after asking me the symptoms promptly announced there was a… Read more

modification kit to resolve the issue. 15 minutes later the parts were fitted with "A GENUINE RECOGNISED SAMSUNG MODIFICATION KIT".

The fridge is now 7 years old and has run without further issue until this week but this is a different problem. It just clicks as if there is an overload switch cutting out.

Almost tempted to buy another. ..but Samsung Service is atrocious and extended warranty is only up to 5 years. I am not convinced Samsung have sorted out the problems. Probably try a BEKO or Hisense with extended warranty. Don't believe they could be as bad.

Disappointed – Have had many problems with this item, including stop working and all the shelves being fragile and breaking way too easily. Now my fridge is beeping when it feels like it, jumping from crushed to cubed ice. Overall it is a terrible fridge. I have now had the fridge for 5 years, but have been unhappy with it for the past 4 years. Now have to replace it as it is leaking and has damaged my wooden floor!

Lemon dont buy – This fridge has been junk from day one never got cold enough a week before the warranty was up it died. Samsung took 3 days to look at it, then 3 weeks to order a compressor and fix it. I told the technician the ice maker wasn't working properly either but that wasn't on his job description so had to book another appointment but now is out of… Read more

warranty. 15 months later died again. not even getting it looked at taking it to the tip! will never buy Samsung again.

Same ice build up problem!! – Paid for extended warranty when I bought my Samsung fridge. Been repaired 6 times and just received it back after it was gone 6 weeks for repairs. Guess what it's icing up again, soon won't cool properly and food will start to spoil. I estimate about 35 weeks in total this hasn't been functioning correctly. More than frustrating but gotta say it looks good and the ice maker works well!!

Samsung SRS583HDP Good but – I purchased this fridge in 2010. It was used for a year and a half before it died! Something happened with the whole fridge and it was completely non operational (no lights, freezer or fridge). Samsung sent the wrong replacement part and was without a fridge for 6 weeks- as a single mum that was the pits!! Apparently the gas which cools the fridge… Read more

had also died. Repairman came out free of charge as it was under warranty and repaired it and I also claimed $300 of lost perishables as it was covered by the warranty. Up and running again until yesterday, July 2014. The fridge side fan is making a deep whirring noise like it wants to take flight. I have gone online and read a lot of feedback where people who own both LG and Samsung fridges are complaining of faults with the fans and the described sound is just like what mine is doing. So I have contacted the retailer once more to get someone out to look at it before it dies and I am once again left without a fridge. When it runs its a great fridge, but to have this second issue within 4 years of owning it... I'm not impressed. Love the water/ ice in the door, wide drink shelves in door and quite spacious Second major issue/ fault within 4 years. Questionable reliability

No stars total disappointment – Have had nothing but trouble with this fridge and the fight with samsung to try to get it repaired and (no repair person will repair for samsung as they say they have nothing but trouble with back up on any repairs) was just not worth the toll on my health and i am totally discussed to think anyone has to go through being treated in the way … Read more

samsung treat you. And by the way the fridge is still playing up, so we are saving to replace it as we cant get it fixed. The new one will not be samsung.

Keeps icing up & i lose tons of money on spoilt food – With the amount of food i have had to throw out due to the fridge icing up and me having to defrost everything...I could've bought a more expensive fridge to begin with. I don't just have money lying around to keep getting things fixed, the fact that companies are aware of these faults and yet continue to sell the product disgusts me. Not buying a Samsung again. Stylish Will eat your wallet

It's not a fridge, it's a big shiny boat anchor – This fridge is rubbish do not buy this unless you want disappointment, frustration and a lack of action from a company that has poor customer service and undertrained staff. It failed in 2012, and again in 2014, and I'm waiting 7 weeks now for it to be replaced. They are faulty and should not be sold to anyone. Don't get me started on the samsung… Read more

tv I purchased at the same time. Never again will I buy samsung.No stars. Ice and water dispenser Unreliable overpriced junk

Such a bad fridge, keeps tripping power and making noises – Had this fridge for about 5 years now - keeps tripping out power and when I was on holidays EVERYTHING in my fridge and freezer I came home to was off and disgusting (so fowl) been doing it for months, had to figure out what was tripping the power out and it came down to the fridge because we tried it on both circuits and now the noises it makes!!… Read more

Sick of food going off and losing power in my house.

It will be too expensive to get someone out to look at it - did anyone have any luck with Samsung directly? With this many complaints how can Samsung NOT do a recall!!

Thanks :) Good fridge/freezer till it gets to 4 to 5 years according to other people's time frames too Trips out my RCD's, now making loud noises and won't let me put the power back on unless its unplugged

This fridge should be taken off the market – Do not buy this fridge !!! Do not buy this fridge !!! Do not buy this fridge !!! This fridge lasted 4.5 years only. Had it go down twice during that time and a few months after the extended warranty has expired the fridge is now down once again. The same fan icing problems which is costing a fortune to fix on a regular basis. Not even to… Read more

start going about the loss of the food inside the fridge every time this happens. If you want to wake up everyday of your life hassle free and not concerned about when the fridge is going to break again then dont buy it !!! And for those who gave this fridge a good rating after having it for 2 weeks start preparing your tissues for the sorrows that will come. The accc should step in and make samsung provide a refund for all the bad fridges out there.

Dont buy this badly designed fridge. Constant fan issues.

i say ditch the Samsung side by side fridge/freezer SRS583HDP – We have had this fridge for almost 4years - found out there is major issue internal. As it is out of warranty, Samsung won't hear of it. Food got spoilt. Mind you - in future keep all of your food receipts. Check with Office of Fair Trading and they said if they receive complains from the public - it is only then the product gets investigated… Read more

and recall. This fridge is safety hazard. Have heard of two occasion where these fridges have exploded. I liked the look -Pewter - but now after so much grieve - I dont even want to see it Thermostat - either too much ice that the water won't dispense or the temperature inside is boiling hot as.....

Icing up – I have had this fridge for 5 years and have had continual icing up problems. The last time it happened I found out the evaporator fan had burnt out cause it was encased in ice. I bought a new fan off E-bay and installed it. When I was testing the fridge with a thermometer I found out that when the display on the fridge reads 2 degrees it is… Read more

actually about 7 degrees in the fridge. I suppose it had been that way for the whole time we have had it but had never realised,

I think it has to do with the location of the temp probe, right in front of the coil. I have now moved the temp probe to the body of the fridge to give a more acurate reading.

All in all, this is a poorly designed fridge Freezer works well, looks good Bad design

Another failure made by samsung – Where to start ?, Found led temperature display on front of fridge very inaccurate the freezer was showing -18 and ice was coming out as water. Turns out to be dodgy compressor. Plastic in fridge very brittle and marks easy, handles came loose, fridge runs extremely hot, product was sold as stainless steel When in fact was a very thin laminate… Read more

type material. When dealing with Samsung Australia found them rude and Un motivated when dealing with warranty issues Sometimes waiting for up to 3 weeks for some one to get back to us, then having to ring them constantly before having any resolve, and am continuing to wait as i write. If looking for quality and service Samsung is probably best avoided.

Build quality is poor, bad warranty service,

Worst product ever purchased – Purchased this fridge and had problems with fan icing. Samsung replaced the fridge but second one does exactly the same thing. I will never buy anything else from Samsung. I spend every 4th weekend defrosting the fridge rather than spending time with my family. So angry and I would never recommend this product to anyone. Nothing Doesn't work

We have our moments – Definately not enough shelves in the freezer, when you start to pile things up a bit frozen items tend to fall breaking the lids on the bottom drawers (mine were gone in the first few weeks) otherwise freezes well. The fridge works well except when the Qld weather gets humid the refrigeration unit ices up and the circulation fan wont turn so the… Read more

fridge wont cool enough and it needs to be manualy defrost unless you have the time to turn it off until it all melts, I have just defrosted it for the 2nd time in 2months. There are no problems with the water and ice I have had it for 3 - 4 years and gets used often The freezer gets cool quickly, water and ice maker excellent. Could do with more shelves in the freezer , the fridge needs defrosting at least once a year...

Not Good Samsung – Seems to be a comon problem with Samsung fridges that just after waranty the refrigerator section stops working. My fridge is 2 years and 4 months old and now the refrigerator section has stopped working. When I pulled the crisper draws out there was some ice on the back wall and what apears to be a large rust stain coming from pipes on the… Read more

back wall and leading down to the floor of the the refrigerator. Reading through the reveiws on this site it seems very common, you might even sugest it is a manufacturing fault similar to what they had in the UK. To veiw just copy and paste this adress into your browser or just google "Samsung on watchdog" [url removed].

There apears to be similarities to what is being experienced in Australia with there refrigerators.

Refrigerator stopped working shortly after warranty had expired.

Same old – Seem to be having the same problems as everyone else with this fridge - temp sitting approx 13 to 14 degrees in the fridge, freezer works well, ice despenser great. Samsung difficult to deal with and don't seem to care one little bit. Asked to turn the fridge off for a period of time, turn it back on and see if it works. Needless to say it… Read more

didn't, so, further conversations and no-one available of a technical nature, so offered to ring us back at an agreed time, no call. Offered to fix it at our cost as it died prior to the 3year warranty; and then when we didn't come to that party they offered to "possibly give an extended warranty if we agreed to pay to have it fixed"...how does that work?!!

Really disappointed - fridge died on the night of the 23rd December, lost all our Christmas seafood etc and then we have been in "discussions" with Samsung ever since (30.1.13 when writing this) - was bought on 29 December 2009 and paid in excess of $1600 and should have a life expectancy of 10plus years. Ice dispenser Didn't last what could be the expected life of a $1600+ appliance purchase so seems to have no real value for money spent; real bad customer service, if you can even call it that;

Waste of money – We woke up one morning to find everything in our fridge warm and freezer defrosted, called and was told to turn it off for 24hrs and turn on and see if it works but nothing. Repairman told me over the phone they have lots of problems with the Samsung fridge's and it would cost at least $600 in parts to fix. So thought stuff spending the money… Read more

when it will probably happen again. good frigde, if it was not a samsung Crushed ice stopped working, stopped working after only 3 years

Unhappy – I also have problems with my Samsung fridge. It's now 13 months old and has been beeping whenever it feels like it for about 4 months now, whether the fridge is used or not. The ice setting continually changes on it's own and the filter light keeps popping on and beeping continually too, even though the filter has been replaced correctly. We… Read more

have to shut our bedroom door at night so it doesn't keep us awake. The ice setting also is also often unable to be changed for long periods of time once it has changed itself, as is the child lock. The LED's had started disappearing too so our display panel got replaced but the problem is still there. Our "cold" water is not cold. I was told that it should be as cold as having a jug of water in the fridge but it isn't. I have since been told that it will never be that cold. I'm annoyed at this as we allowed for the smaller size fridge as we didn't think we would have to have cold water jugs in there but now we do. We have had service calls 4 times to look at the fridge and I am still unhappy. My next step is to contact Samsung and hopefully get a refund. This is apparently a common problem with these fridges. I really don't want it any more and would be very hesitant to have it replaced with another one the same. The look Water not cold, ice setting changes on it's own, filter continually beeps, display panel freezes

Shattered by lack of assistance from company – The compressor went in my Samsung fridge freezer on December 2nd 2012. The fridge/freezer was nearly 3 years old. At the time of writing this review - 30/12/2012 they have not repaired or replaced the refrigerator and only offered me a depreciated refund. So I lose out no matter what my choice for their poor product. When it was working the family… Read more

and friends loved the ice and water dispenser. It didn't last 3 years and I had a 5 year extended warranty which appears a waste of money because of poor follow up service.

Please dont buy, save your money – I purchased this model and started having problems with the ice mode sticking and changing on it's own and chiming with each mode change, about 22 months after installation. The problem has been persistent for 11 months now and they have sent out repairman 4 times to inspect and diagnose. on the last visit they have left us without any lights,… Read more

running water and ice maker. Their warranty system is so slow and ineffective you will be placed on hold for hours chewing up your phone credit and passed from Melbourne to Sydney. For your own sake steer clear of Samsung.

Bad warranty, poor service surport

Never Again – Had this fridge for just over 2 years and the fridge is hotter than outside. Rang samsung and they just dont seem to care. They kept telling me they understand yet they dont. I have 3 kids and a new born baby and no fridge!!! One of their service centres cant come out all workers on months holiday and another has to order part. It has been 2… Read more

weeks with no fridge and it will be another 2 weeks until someone comes here just to look at it. I cant believe there is a big company that treats its customers this way. I should send them my telephone bill as i have rang them nearly everyday just to get a straight answer and get some help. After much anger and heated moments and time spent on hold they are going to give me a loan fridge yet that will take 3 - 5 days to get... What is the point...Just to be seen as doing something.

I will never ever again buy anything that has samsung written on it in my life time, i have told all friends and family and hope people read this and stay away from their products because when it goes bang.. Bad luck!!! I will be reporting this and may see if today tonight would be interested in checking it out... Something needs to be done with this company. You never get to speak to someone higher up they just do let you through.... I am discussed and appalled about this company and the way they veiw their paying customers shame samsung shame!!!!!! did like the so called reliable name The frige is hotter than the weather outside and it is spring for god's sake

Bad – Dubious that this will not continue and cost me a fortune in the process. I hope the issue can be resolved and does not reoccure. It looks great but marks very easily the fan is making an extremely loud noise inside the refrigerator side. It stops once the door is opened, but then continues when closed. It is not a frost build up as I have… Read more

defrosted the fridge by turning it off. There is also nothing behind the fridge. A samsung technician costs $100 call out and $100 per hour after that, alongside the cost for parts. Sounds like an expensive problem to me,

Terrible – Worried about ongoing repair costs, and am currently hassling Samsung for a permanant solution. I will continue checking feedback on internet to ascertain how many others are in same situation. Good size, looks good, affordable. A couple of months prior to expiry of 2 year warranty internal fan began banging on ice build up.Faulty defrost sensor… Read more

replaced.3 weeks after warranty expired fault reoccurred, repair cost $165 . Checking internet feedback l have already found someone else with similar issue. l wonder if this is a design fault that may keep reoccurring.

Wish I didnt but it – The fan in the fridge defenatly a design fault fridge section iced up serviced under warrenty know the warrenty is out and they want big money to repair a design fault.ITS CRIMINAL Hate it now will never buy this brand again Hate it now will never buy this brand again

Fan icing disowned – Fridge body, shelves and fittings were excellent. In the first year the fridge fan stopped working from ice build up, we got the authorised service agent up who used a heat gun to defrost it and then charged us $100 which Samsung refused to pay as "We have never heard of such an issue so it must be your fault". Friends who had bought a similar… Read more

fridge on our recommediation had the same problem and were spun the same story by the Samsung service department. After that we routinely used a heat gun to defrost the fan ourselves. At six years of age the freezer part stopped working, and when we were quoted $700 to repair we junked it and bought a Westinghouse. In the past 7 years we have bought two big plasmas, two split system aircons, and lots more and none were Samsung, plus friends and family have made similar choices. Bad choice Samsung service department. Solid cabinet and fittings. No warranty service and lying Samsung staff. Six year life span.

The worst fridge, and a terrible company to deal with – The worst purchase I have made. Initially, loved the ice dispenser, then came to hate Samsung and this fridge with a cold iciness that this fridge could somehow never muster It worked for just over 2 years without any problems, then the circuit board went. The fridge had a 2 year warranty. The repairman tells us it was a known fault of these… Read more

and 7 days later we paid for it's replacement, around $250.00. It worked for another 3 months then the compressor went, which cost us almost $800.00. Samsung agreed to paid for the cost of the compressor but not the labour to put it in! It's not a lightbulb Samsung, it's THE component part of the fridge, and it needs someone qualified to put it in. Samsung's attitude stunk, so I took them to the small claims court and won the cost of this and the previous repair. You'd think oh well happy ending, nope, the stupid thing is broken again, it's now 3.5 years old, the fridge side isn't working. So here we go again Samsung. The problem when your fridge is on the fritz is that you have to keep emptying it, food spoils, your house is full of eskis and melting ice. It's been a total nuisance. Do not buy this fridge. Or anything Samsung makes because they don't stand by it, and with this level of faults possibly shouldn't be in the business of making appliances at all. from design concept, product testing to manufacture and delivery and after sales services, no-one seemed to spot that they had created the worst fridge on the planet.