Samsung Jet 90 Pet
VerifiedMPNs: VS20R9042T2 and VS20R9042T2/SA5 reviews
- Several times a week
- ·
- Weekly
Great at first, but dosent last long – This vacuumed cleaner was amazing to start with, but after 2 years it has no battery life, we have replaced the main head attachment due to the original stopped spinning. The second use of the new attachment and it has also stopped spinning. Painful. Samsung only have a 6 month warranty on attachments which I now see why. So disappointing as we only have a 70square m house and (when the attachment worked) we couldn't even get around the house on the battery.
Purchased in at Noel Leeming for $897.
- Product is used: Weekly
- Pet Owner: Yes
- Floor Type: Carpet
Thanks for nothing Samsung – Don’t buy this vacuum! We bought this vacuum in August of 2020 For $929 and it’s been the biggest waste of money! We have had nothing but issues! A few months after purchasing, the wheels started to get sticky and stop rolling. This left marks on my floor and made it impossible to use! We took it back to place of purchase as it was under warranty and they only offered to replace the head with the display model. Within a few months the same thing happened again. Had to jump through hoops for Samsung to replace the head under warranty….. they finally did! Another few months and the same thing happened! We purchased a different head to see if it would make a difference and it happened again! We have wooden floors and tiles in the kitchen and bathroom and not a big house! This is obviously a fault with the wheels. You cannot even get replacement wheels! So after having a new head every few months, last week the battery completely died! You expect to get more than 3.5 years out of a $929 vacuum cleaner! Absolutely appalling! Think you’re doing the right thing getting an expensive vacuum and now we are left without one as we can’t afford to buy another!
Thanks for nothing Samsung!!
Purchased in at Harvey Norman for $929.
- Product is used: Several times a week
- Pet Owner: No
- Floor Type: Carpet, Tiles and Wood
Hey Ash, please refer to our private messages.
Kind Regards,
Brian Samsung AU
You never replied to my last message
Samsung have done nothing fyi
Samsung told me they would replace the battery however I have now heard nothing for months!
Hey Ash, We're sorry to hear about this. Can you please send us a private message? I'd like to have a look into this for you.
Rhys Samsung AU
Samsung once again did nothing except waste my time! Just not good enough from such a huge company!
Great for day to day vacuuming, but still not as good as a barrel vacuum for deep clean – fantastic for hard floors. The power head struggles on high power on carpet and my carpet isn't deep at all. I would say it would be useless on a plush deep pile carpet. Very easy to use, light and manoeuvres well and gets to the edges. My deal was a free bin to empty the vacuum in. I may have chosen a Dyson otherwise.
Purchased in at JB Hi-Fi for $399.
- Product is used: Several times a week
- Pet Owner: Yes
- Floor Type: Carpet and Tiles
Love it! – Using it on hard & carpet floors. Has very good pickup. I bought a Dyson 8 & returned it, was not happy with it (previously I had a Dyson 6) love the Samsung’s simplicity
Purchased in at JB Hi-Fi Retail Stores for $699.
- Product is used: Weekly
- Pet Owner: Yes
- Floor Type: Carpet and Wood
Samsung vs90 – Brought the new Samsung vacuum with clean station. Best thing I've brought EVER. Sounds and feels amazing when in use. Vacuum time last so long. Very happy with it. Will never buy another brand
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Hey Chevelle, We are saddened to hear about your recent experience with your vacuum cleaner. Thank you for bringing this matter to our attention. Your feedback is incredibly valuable to us and will help improve bother our products and services in the future.
If you have any enquiries, please don't hesitate to reach out to us via private message.
Kind Regards, Amy Samsung AU