Samsung Q70T Series

$4500 for a TV that lasted 4 years. These products aren't made with any type of longevity. Samsung used to be the "it" brand and now I will never touch them again. Customer service center wasted 1hr of my time on the phone, emailing them photos etc, just for the final question to be "what was the purchase date" to then tell me they wouldn't… Read more

cover it. Maybe ask that question first before wasting my time.

Got sent a 15% off voucher for the Samsung website as a "token". As if I'll be buying another Samsung TV just for it to die after 4 years again.

I have had cheaper TV's last 3 times as long as this.

Bye Samsung.

HD looks like SD, picture bleeds – Functionality is good but watching sports (mainly AFL on Fox Footy HD or NBA on ESPN other satellite or terrestrial HD channels) the picture bleeds and is fuzzy especially from cameras mounted high in the stands. Pretty disappointed as paid over $2,000 for this tv specifically for sports. Show details

Never Buy Again – Wanted to upgrade to a smart TV, have always liked Samsung...suffice to say very disappointed...anything that's black looks like the fog has rolled in. No amount of adjusting makes any difference. Love the smart functions...but should of kept my plasma. No help from Samsung or where I bought from...its just how it is! I would have to add though Samsung did replace the screen - although better still not entirely happy with model. Show details

The worst TV i have ever purchased – Wanted to upgrade to a smart TV.have always liked Samsung...surfice to say very disappointed...anything thats black looks like the fog has rolled in. No amount of adjusting makes any differance. Love the smart functions...but should of kept my plasma. No help from samsung or where i bought from...its just how it is! Show details

Looks Great, Works great.. when it works. 3 months old, dead panel. Samsung Support woefully slow – After the last 10 years of growing through the range of 55", 65" and 70" LG TV's and with the 70" LG giving up the ghost after only 5 years (1st repair was after only 2 years) I thought it time to look elsewhere. The choice was between Sony or Samsung and reviews on both were generally favourable. In the end it came down to the better sale price… Read more

of the Samsung.

For the last 2 months I have been enjoying almost everything about the TV. Intuitive interface in the software, easy install of the apps (although Samsung TV app is woeful) and gives me access to all the latest streaming and FTA catchup services. The interface was quick, remote was simple (although I was missing the LG magic want pointer..) and the picture quality was good. Overall, I was quite happy with the shift to Samsung.

That is until something goes wrong. And it went wrong so early too - only 3 months from new. In hindsight I should have gone to the point o1f purchase (JBHifi) for them to rectify the situation, but you would think if you went direct to the manufacturer things would happen more quickly, no..? Well, no....

Service guys (ie NOT Samsung) were quick to arrive and suss the problem as a dead panel and then handed the situation back to Samsung.... and things went quiet.

A assurance of "Resolution in 24-48 hours" went to *me* calling Samsung three days later. A replacement would be offered - To be kept up to date and in the loop would be appreciated.

Now I am in the 4th day of waiting for "someone to get back to you to sort the details".... Crickets chirp....

DSE BLEEDING ON 2020 QLEDS BEWARE – Pictures always speak louder then words . Just unboxed my brand new Q70T i have a strange square box in the middle if there screen the far right looks brighter then the rest of the TV not to mention the bleeding..... apparently this is a standard issue with these models and you may go through several replacements ( see attached) Also good luck… Read more

with dark movies might aswell be watching all black with brightness 100 percent as there is no local dimming you can't see a thing.

The speakers are also terrible so don't get excited about them.. You will need a soundbar.

I called samsung and they want to send a tech out ? It's less then 1 day old out the box no thank you!

I highly regret my purchase and have just wasted my time and money.

Great TV. Apart from the massive clouding and flash lighting issue they won’t fix – Brand new 75” Q70T Samsung bought from Harvey Norman. The same day it arrived, I noticed bad bad bad flashlighting/ backlight bleed/ clouding across the entire screen (Similar but not quite as bad as another poster on here). Samsung arranged for their techs to come out after I showed them how bad the issue was from the photos I had taken. I… Read more

had also showed the tech company in advance and they put a new panel on order after seeing the proof. When the techs arrived, they checked out the TV (middle of the day with abundant natural light flooding into the room) and said it was within standards. Despite showing them the photos and pleading my case, that surely Samsung could not agree that this is of acceptable standard for the Australian marketplace, they left.

In my opinion, if this is how the unit works, (and Samsung have indeed said this unit is within the standard they accept), it’s completely unfit for the Australian market.

This tv is only watchable during the day. At night, it’s too distracting and infuriating.

The only advice I have received is that I “should have bought the Q80T because it isn’t plagued with these backlight issues”.

If this is deemed acceptable quality by Samsung, they’ve lost me.

Dead pixel after 2 months operation – Brilliant picture and features but all this is fine on paper and in principle so long as it functions. However after 2 months use, some pixels died and the bottom lower half of the screen had been compromised. Couple this with Samsung Australia’s poor and slow customer response, then I give this TV and Samsung experience 1 Star. This was also a… Read more

replacement for a earlier Samsung TV that died after 13 months usage. Fool me once... shame on me I guess.

Poor Samsung Customer Service for Faulty TV – Bought the 65” Q70T direct from Samsung and had it delivered on 24 July. The delivery person kindly set up the tv for me. That evening I noticed a shadow on the screen. I chatted with Samsung online help desk who stepped me through Picture Quality tests and reset. No luck in removing the shadow. I was instructed to call the Service Centre during… Read more

business hours. I called the following Monday and ran through the same picture test and reset. Screen was still showing a shadow and now I noticed that a pixel was broken. I requested a return and replacement TV. I was told that the issue would be expedited and a replacement sent within 24 hrs. The faulty TV was picked up yesterday (5 Aug) and the logistics company is telling me that the return will only be process on the 7th or 10th of August! I have placed multiple calls to Samsung Service desk (most recently yesterday) who said that they’d expedite my case given I’ve had such a bad experience. If this TV worked, I’ve give a rating of 5/5... however the fact that it was faulty straight out of the box and slow customer service means that this has been a very poor experience. Rated 1/5. Update 10/8 - was open to Samsung remediation however no one has contacted me, therefore uploading this review.

Patches visible all over the screen – Bought a brand new premium Q70T QLED last month and have never been so disappointed with my purchase. There are patches on the corners of the screen and a big white rectangular patch in the middle. Gets quite embarrassing if you're trying to impress someone. When I contacted the customer care center they advised that the TV is designed to have a… Read more

picture like that. If you're placing to buy a premium big screen TV I would suggest you anything else but Samsung.

Amazing quality! Minor issues – Had my Q70T for about 4 months, and it was off to a rocky start. Very bad app support... No Stan, no Foxtel, and a few others, BUT within a month, they were all there, ready to download. Picture is amazing! Sharp as a tack! Genuine 4K content is hard to come by. "Oh, but if you have Netflix premium, you can get 4K movies, etc." Sure, but… Read more ·  3

truthfully, the 4K content from Netflix seems less than perfect. When you access the demo mode (you know, the ones they use in the stores), the picture is astounding! The sound is good, but not great. An older model (Q7F) had higher powered speakers, but I think the Q70T is designed to be paired with a SoundBar - which I also have, but I'll review that separately. The menu system could be better, I mean it stutters a bit when you scroll through it, mostly just after you turn it on. When pairing with the Smartthings app, you can operate via your phone very easily. You can even operate it via Google Home (and I'm assuming Amazon Alexa) including ON and OFF, channel change, input change, and volume change - note that turning the TV ON with Google Home is temperamental (a Samsung help page says that it will only work if the TV is connected via Wifi, but I don't see a difference), and the Volume control with Google Home doesn't work if you have a sound bar connected which is not Smartthings compatible. There's a cable minder in the base which is cool cause you can run all the cables through making them invisible when you're sitting in front of it. Very easy to cast your phone of computer to the screen wirelessly, although there is a small bug which shows a message down the bottom which wont go away "Multi View: To return to the previous screen, press and hold [back] button". When you case your computer screen to the TV, it comes up with the multiview screens showing both your TV and the computer. In order to view JUST your computer screen on the TV, you select the computer screen and hit OK (the middle button on the remote), when then brings up the computer screen on the TV, BUT as I said, the multiview message I stated above - DOESN'T GO AWAY, and there is nothing you can do to get rid of it. There's a pic attached to show this. It's a small thing, but annoying. I'm contacted Samsung about this, but they were little help. It took ages just to get them to realise what I was talking about, then they said it would be sent to the tech team to go into a firmware update. This was months ago, and nothing.

Anyway - A great TV, happy with the purchase. Slight issues, but no show stoppers.