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6Samsung Series 9 Soundbars

Samsung Series 9 Soundbars

 Verified
6Samsung Series 9 Soundbars
2.9

16 reviews

Positive vs Negative
50%50%
Voice / Dialogue
3.8
Bass
3.6
Music
3.6
Dredge D.
Dredge D.
  HW-Q90R
Voice / Dialogue
Bass
Music

Too many software issues – I have never had the misfortune of trying to deal with any other product with as many basic problems as this sound bar. It regularly refuses to talk to the TV via ARC, loses sync with its satellite speakers and has the least intuitive interface of any appliance ever. The SmartThings app that accompanies it is as good as useless. For the price You… Read more

pay, this is an unmitigated piece of junk.

If you can get it to work it sounds great, but this is so rare, it’s barely worth it.

Samsung
Samsung    

Hi Dredge D, We're very sorry to hear of your negative… Read more

Harpreet Hehar
Harpreet Hehar14 posts
  Verified Series 9 Soundbars

100 days money fake advertisement by Samsung – Donot buy i bought Samsung soundbar stopped working after 1 and half month . Now Samsung refuse to refund my money . Please spend your money somewhere else . 100 money gurntee is false advertisement by Samsung. Donot trust Samsung. Stay away from Samsung. Show details

Ella
EllaWA5 posts
  HW-Q90R

Extremely satisfied with the quality of audio – I bought this to upgrade from a 10+ year old wired system I had. I found it surprisingly easy to connect to the TV. I love that I can Bluetooth from my phone to it, and the different sound modes are great. If I am using my PS4 it switches to gaming mode making it an awesome experience. The sound is clear and realistic when watching movies, and the… Read more

surround sound is incredible when optimally set up. The only issue I have had with this item is having to buy rear speaker stands that fit it from Europe. Other than that, I would recommend investing in this product.

Angelica C.
Angelica C.VIC4 posts
  Verified HW-N950

An OK soundbar – This soundbar has a very good base and surrounds sound is fantastic. People's voice is very clear. But the two side speakers are not loud enough. Sound from side speakers can suddenly become very loud. Show details ·  1

Michael M.
Michael M.VIC3 posts
  HW-Q90R

Sound is great, but no stands for rear speakers – This product is amazing, took a bit of time to set up as rear speakers wouldn't connect, however when they did sound was amazing. Only big issue is no stand for the rear speakers available? Yet on website Samsung show speakers on stands... Front bar also should be able to connect to wifi to assist with updates instead of having to download on USB... Show details ·  1

NPP
NPP8 posts
  HW-N950

Non Existent sound from Rear Speakers – Soundbar on its own is good but Bass is not as good as some other soundbars. Its very mild even on a high level. Rear speakers are non-existent. it just gives very low to no sound. I will advise to spend some more money and get Bose or other brand as Samsung has lost its credibility in soundbar. Support is non existent as well. Waste of money. Show details

Samsung
Samsung    

We're sorry to hear of the sound issues you are… Read more

Fordtl50
Fordtl507 posts
  HW-Q90R

Simply amazing! – Sound is awsome. Great woofer sounds from the sub, although the rear speakers are very soft and should have been boosted some more. Would only buy on special as I think the RRP of $2000 is too much. I got mine for $1000 as I think they are on clearance now. Have played some youtube dolby atmos and seems to be working OK, but when playing… Read more ·  1

netflix movies sound is fantastic. Volume goes up to 100, but I haven't turned it up past 35.

Connectivity is a breeze. I used Samsung smart things, then I use Google home to play spotify on it and google mini as well.

I have read other reviews about the bluetooth not working with the woofer and rear speakers, but I did the new update via wifi, and have not had any issues to date and I've had it a month.

Not really an issue for me, but it is a big soundbar, and you will need a large unit to put it on so just be mindful.

Overall I am pleased and Have always loved Harmon Kardon speakers in the past which Samsung bought a couple of years ago and have incorporated into their speakers

Alex S
Alex SVIC26 posts
  HW-Q90R

Not as advertised, dont buy – Series 9 HW-Q90R Soundbar with Dolby Atmos & DTS:X RRp 1999$ advertised as 1. Optimized to QLED 2. Dolby Atmos and DTS-X sound 3. Wireless connectivity True facts: 1. Optimized to QLED is not in regards to ability to hear Atmos/DTS-X when you connect your latest QLED TV - for instance you would not hear Atmos/DTS-X from any spatial sound YouTube… Read more

demo you want to play on flagship Q900R Samsung 8K TV

2. Dolby Atmos and DTS-X dont work through wireless connection so you either have Atmos (then need to use HDMI cable to connect TV to soundbar) or use WiFi/Bluettooth connectivity and hear 2-channel sound from 2 not 17 speakers this soundbar has.

Talked to Samsung technical chat - they were not aware that Atmos was not working through wireless, that info is purposely hidden deep in the brochure - another misleading marketing from Samsung.

Search for reviews: Samsung Q90R - good sound but SO MANY BUGS!

Samsung
Samsung    

Hi Alex, we're sorry to hear that you have been… Read more

Smarty
Smarty6 posts
  HW-Q90R

best sound ever!! – This sound bar is amazing! I can't believe the quality of the surround sound it pumps out. The wireless woofer and rear speakers add another dimension and look good too. Show details

geoff b.
geoff b.NSW6 posts
  HW-N950

Rear speakers don't work – Rear speakers don't work interesting that confirmed its a problem with Blue tooth and to return the product. Very disappointing lot of effort for an expensive product. Would suggest another brand be considered Show details

Samsung
Samsung    

I’m truly sorry that the Soundbar that you received did… Read more (+1 reply)

Khurram
KhurramVIC6 posts
  Verified HW-N950

Excellent ATMOS soundbar but weak bass – I bought this soundbar paying a premium price and expecting premium results. I wasn't disappointed for the most part except when it comes to playing music or movies with strong sound effects. Its bass it not as strong as some of the competition. As many others have also pointed, rear speakers produce so less sound, they might as well not be there. Show details ·  1

mikhotep
mikhotepVIC5 posts
  Verified HW-N950

Soundbar is ok, when it worked for a week 3 months ago. Still waiting on Samsung support – I had this soundbar working for about one week when the transmitter to the external speakers broke. Based on that one week the quality was good and I enjoyed the Dolby Atmos. It was the start of a so far three month nightmare however. The replacement soundbar was broken out of the box. I again contacted Samsung support and all these months later I… Read more

am still waiting for another replacement. So far they have only "offered" a repair, which took them one month to communicate to me and cited it as the "quickest" solution. Each step of the process has been time-consuming, frustrating and stressful. I have now requested a full refund, as I could not enjoy the Samsung label anymore. I presume this will take some time to complete and Consumer Affairs will have to be engaged to provide a little encouragement to Samsung, whilst I continue waiting for something better than TV speakers. I cannot recommend this soundbar. Overpriced for clearly low quality components backed up with extremely poor customer support.

Same
Same8 posts
  HW-N950

The best Soundbar Samsung Hartman/Kardon 7.1.4 – Hi I bought this Samsung Hartman/Kordon 9 Series HW-N950 it is the best Soundbar to put with an 82 inches Samsung Series 8 premium led lcd smart tv. The sound quality seems like cinema. This system beautifully crafted. The rear speakers are wireless and Bluetooth connected. The base module is also wireless and Bluetooth. So as whole this system produces the sound quality you can feel.  Show details

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formidable_humanoid
formidable_humanoidVIC13 posts
  Verified HW-N950

Terrible default sound, no auto EQ, became faulty in weeks, support agents shockingly incompetent! – Before the sound bar became faulty after only a couple of weeks, Atmos content was indeed working with Apple TV 4K (after OS update) and from a Blu-ray player. Default settings sounded TERRIBLE with horribly excessive low frequency bass, weak and unclear male vocals that sound like they are inside a cardboard box. Subwoofer EQ is a bell curve,… Read more

exaggerated in the middle of its range, and not seamlessly blending with the bottom end of the main speaker frequency range. Even at -6 or -12 (max) certain frequencies sound excessively boomy, other frequencies inadequate. I even did a subwoofer crawl for optimal room placement, and still can't get as good low frequency sound as my previous subwoofer. Note that there are currently no compatible subwoofer upgrade products available for this sound bar. Some low frequency effects such as explosions are powerful, but exaggerated.

There is no auto room EQ or speaker distance calibration microphone. Manual EQ setting is awkwardly possible using the hidden remote features if you read the full user guide (not included), but is a global setting not individual channels. After hours of research and fiddling, I achieved significantly better sound by manual EQ band adjustment. However side and upward firing speakers should have independent EQ, depending to compensate for wall/ceiling texture, distance, etc.

There is no speaker distance calibration setting, forcing a specific, symmetrical speaker placement.

The overhead height effects of this sound bar were disappointingly underwhelming. Overhead and height effects are barely noticeable unless you boost those channels to near maximum volume, which adversely affects EQ and channel volume balance.

I diagnose technical faults for a living.

When HDMI 2 and recently also HDMI 1 inputs became faulty (no sound or video), by a thorough process of elimination I ruled out cables, TV, or devices as the cause. Multiple Samsung support consultants insisted that I was connecting it incorrectly, despite the instructions and diagram in their user guide, and the fact it has been working for weeks.

Samsung support refused to believe that their sound bar can pass video through to the TV, repeatedly and condescendingly insisting that “the sound bar is only a speaker for sound“!

Note that Audio Return Channel (ARC) from any TV does not support lossless Atmos audio, which is the main feature of this product. ARC downmixes to lossy, compressed stereo PCM audio from the TV, which is not a suitable solution except perhaps for free to air TV audio from the TV. Also, Atmos is not supported via optical cable either.

Even so, support INSISTED that ALL video devices must connect directly to TV input for video, using ARC audio out to the sound bar. They implied my TV or other non-Samsung devices are to blame by repeatedly asking whether my TV or Blu-ray player is Samsung, followed by “have you tried a different TV?” There is no chance I will buy more of their products after this experience!

After several hours of useless troubleshooting, they eventually referred me to a service centre to inspect for a “suspected” fault, and warned I will be charged a fee because the sound bar is not actually faulty, I am using it wrong.

My condolences to anyone who has issues and needs support!

haz
haz6 posts
  Verified HW-N950

If you want to use it with Apple TV (or other third party devices) don’t buy it – When it works it sounds great. It has a major flaw though, it doesn’t recognise the latest Apple TV. It worked ok, but then stopped recognising it the next day after it had been turned off. Multiple cycling through doesn’t work. Apple TV works fine directly on the TV. Doesn’t work great with the Foxtel box either. Works fine with Samsung DVD… Read more

player and the Samsung TV it’s plugged in to....

Research online suggests there are multiple people with this issue, and Samsung won’t do anything about it. I’ve contacted Samsung support, and they were useless - if it works with their DVD player then there is nothing wrong with it apparently. It could be solved with a firmware update!!! At the moment it’s not fit for purpose, so would not recommend buying it!

Online forum below with the issue I’m having:

https://us.community.samsung.com/t5/Home-Theater-Home-Audio/HW-N950-wont-display-Apple-TV-4K/td-p/400079

I have now returned the soundbar as it just does not work with anything other than the Samsung DVD player. Highly recommend avoiding this soundbar until Samsung address the issue as it’s just not fit for purpose.

Samsung
Samsung    

Hi haz, we're disappointed to hear that this product has… Read more

paulten12
paulten125 posts
  HW-N950

Pricey... but worth every cent – Never owned a soundbar before because I’m a bit of a snob when it comes to sound quality. I bought this on the basis of some positive reviews. It’s fantastic, and I couldn’t be happier. I recommended it to a mate who is now going to buy one. TV and movies are amazing and reproduction is so good I generally don’t bother with my hifi for music… Read more

any more. This does a really great job. RRP is about $2k but the big stores are offering it for about $1.8k. Not cheap, but i ‘m happy.

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