Samsung 600L Side by Side

Frustrating fridge and it has finally beaten me! – Had the fridge around 12 years. Worked perfectly for first 5 years or so, then started to have issues with fridge fan freezing over (common issue with these as others have stated). Started out having to defrost the fan about every 5-6 months and got progressively worse. Just had to do it again today and finally sick of it and getting a new fridge… Read more

as we speak. This has been an incredibly frustrating fridge because apart from this persistent and recurrent issue the fridge is still in good working order but doesn't seem worth persisting with any longer. Opting for a different brand this time as dont want to risk that Samsung may still not have fixed the issue (given this fridge was out in the market for several years with the issue persisting).

It's done it's job but now it's time to go – T gave had this fridge for years but woke up the other morning and the kitchen floor was wet from the fridge which is not a good sign Won't get another samsung product

Okay after 10? years – Bought new from David Jones in mid 2011?? Display went blank by Dec 2011. Fixed under warranty after some rudeness from contractor who wanted to replace the while fridge! After complaining (mainly due to contractor's rudeness - they googled my place and were arguing the driveway was too steep to drive up even though DJ's had no trouble delivering… Read more

the thing, the display was fixed without problem. Has run without fault since then. Think display may be a common problem and it is probably a bit over cooked - what's to display really? Cannot seem to find the registration details on Samsung site now - I was wondering how old it actually is and thinking of upgrading sometime. Otherwise cost has been $1500? over nearly 10 years = $150 per year.

Buy again?? Samsung is still a brand I consider and I cannot really complain about the ownership over this period of time. Model is to my liking: easy to use; I got used to the 2 door arrangement; I took out the ice cube contraption as it is a waste of space; looks quite smart in silver; and it is mainly something I don't think twice about which in itself means a lot to me.

Not thinking about says a lot and earns it 5 stars.

Nearly 6 Years and going good, but it started making a buzzing whirling noise so – This fridge has been reliable to us for almost 6 years now, but for the past couple of days has made a periodic noise, whenever we opened the fridge door the noise would stop, close it and in a short while the noise was back again, it got so bad that we just had to do something about it, so I decided to check the compressor by moving the… Read more

refrigerator away from the wall, I then removed the bottom back cover to check if the noise was from the compressor, thankfully no noise was coming from the compressor, the sound was coming from the Fridge section, so we opened the door to the Fridge section once again to make sure, I was now pretty certain the noise came from somewhere behind the plastic column where the lights were housed, my wife and I unloaded the fridge section and all the shelves and drawers (thankfully we have a spare fridge in the garage) we then unplugged the refrigerator from the power source and I went about removing that plastic column (which is held on by 6 small Phillips head screws), I found that near the bottom of the column is a separate section where a fan is located, while my wife held open the bottom plastic section for me like a hinge (separate from the light section), I laid down on my back to have a look up under & behind the plastic cover and I saw that ice had formed around the fan and was probably pushing against it causing it to make the noise, after removing all the ice that had formed around it by carefully cracking the formed ice with the handle of my large screwdriver, it eventually all chipped and crumbled away.

That done and not really knowing what else we could do, I then screwed it all back together securely with the screws hoping that that had solved the problem, we then plugged power to the fridge back in and ... viola!, it now sounds and works as good as it always has.

This is now the next day (approx 18 hours later) and so far no annoying noise has returned, the temperature is where it needs to be and has always been.

Why the ice even formed in that area? I don't know, I'm not a refrigeration guy and we certainly hope this doesn't happen again in the near future, we'll just have to keep our fingers crossed as we do like the fridge and it fits our space perfectly and the layout and looks of the fridge (we think) is quite good.

I hope that this info helps someone out there who may be experiencing the same problem we just had, but as with anything, if you are in any way unsure of the procedure that we just did, I strongly recommend that you do not do it, but instead seek a professional service technician or Samsung rep for advice.

fridge/freezer not working – fridge/freezer not working no fault codes showing but fan is working what would be the problem model samsung srs599hnw please could you help me find out why it won't work thanks Show details ·  1

Surprised at previous reviews – Wow, surprised at the other reviews, we have had this fridge for 9 years and never had a single drama with it. Kinda can't belive it really, can't imagine many fridges would last so long without a break down. Show details ·  1

Great Fridge, Nice Modern Minamalist Design – This fridge was bought a few years ago and is still going strong like a champ. Great control of the temperature for both the freezer and fridge compartments, all at the touch of a button at the very front. Very attractive fridge and is way more power efficient than my old fridge. 5 STARS!  Show details

Rubbish – Have had a technician in twice this week. Fridge & Freezer not cooling. When the technician arrived unit was cooling. Refilled the unit and it happened AGAIN! NO WARNING AT ALL. Twice now we've woken to warm fridge/freezer. We went through all this 5 months ago. Off to get a new unit now. So much money wasted on spoiled food and technician call out fees. Definately will NOT be bringing a Samsung home again. Show details

Class Action for Recall and Refund on this Fridge – Major fault with this fridge that many have encountered.Ice builds up in the refrigerator and the fan hits the ice. Users defrost the fridge. Works again for a week or so until ice builds up again. Sometimes the fridge stops working altogether. Freezer still works though. Fridge repairers have advised these fridges have the same problems and not worth repairing  Show details

Icing stopping fan continual problem – Compressor replaced in the fridge 18 months ago. Since then had icing on the fan on 3 occasions. The last de-icing done was just one month ago. So now regularly icing up. Have followed advice of fridge repairman but still the same problem. Notice other reviewers related the same experience. Now on the lookout for a new fridge. It won’t be a Samsung. Show details

Perfect for the scrap pile next to used batteries – bought this fridge and the fridge is fine now the freezer stopped. Rang tech support, What a waste of time no product support or assistance. yet beer fridge which has been around for 15 years is fine not an issue. Hint Samsung is Latin for junk. Show details

Samsung fridge like samsung Phone – display panel has error reading and replaced after 1 year use. second display panel has same problem after 1 year replacement. cooling fan has noise coz fan reach the ice. after open the centre panel and deicing ice, problem come back only in a month. motor noize start from 2 years using. Show details

Fridge & Freezer stopped working – Fridge & Freezer both stopped working . No warning- no nothing. No fault code or anything to indicate it is not working. Lost hundreds of dollars of food & frozen goods. IS it worth repairing? Show details

Waste of money! – Had this fridge for 4 years, never any problems until now. Ice hitting the fan so I defrosted. Lasted a week until the same thing happened. Did this twice then the fridge side stopped working all together. Freezer still works. Also the thermostat on the blue screen was incorrect. I had to switch off at the power then back on to get the correct… Read more

thermostat reading. Never will buy a Samsung fridge again. Spoke to a repairer, he advised these fridges have the same problems and not worth repairing. He suggested to buy a Westinghouse fridge.

Worst fridge ever – Freezer is working fridge does not work. After i bought this fridge and putting food in this fridge a lot of it started getting rotten in the fridge. Its such an idiotic fridge Samsung should improve on making Fridges not just phones!!!!!. So seriously please do not buy this fridge.  Show details

Do not purchase – I purchased this fridge second hand at a bargain price. It was good for a couple months, then the motor decided to freeze up and stop working ( fridge side only ) I had to defrost for a few days and start it up again. I had to do that every 3-4 weeks until I'd had enough and got rid of it. It has been discontinued for a reason. Please do not even buy second hand. Repair man said it's not worth it and it happens a lot in Samsung fridges.  Show details

Please do not buy!!! – My gosh all the previous reviews are exactly my story! Except I bought mine in November 2011, and yes Christmas 2011 it died. Of course everyone is closed during Christmas -new year time for it to be fixed, so no fridge and all Christmas foods perished. It was fixed under warranty and again a few mths later with the exact same problem. Over the… Read more

years on and of its made loud noises, and iced up. I would turn it of and melt the ice by my hairdryer, it worked a treat, better than any repairer until now. I'm not the only person with a Samsung fridge with a problem either, many friends when I tell them also have a story about Samsung. Which is a shame as I also have a washing machine and bought at the same time with no problem.

Samsung's reputation – After less than 5 years, lost cooling in fridge side only. Repairman told me that the icing up referred to in previous reviews above was the likely problem, would cost $400 for parts and that I should buy a new fridge. He said he had repaired this same problem in about 30 fridges of this model, and to avoid Samsung at all costs. The local Betta… Read more

salesman told me that the problem with Samsung was the ridiculous delays in them paying technicians who did their repairs under warranty and that he had a similar issue where it took 11 months for Samsung to repay him for a replacement fridge for a faulty item returned under warranty (not this fridge apparently). I have bought a new fridge and have heeded all advice. Perhaps in the city, it might be easier, but in country Queensland, it's not worth the risk.

Waste of money – Bought 5 years ago, not cooling anymore. contact customer service hard to get through than Centrelink. They send someone to change the electrical board but still not working. Coming again say compressor problem now have to wait for Samsung call me back. We have no fridge one week already. Call other repair company no one will repair Samsung fridge.  Show details

The design of this fridge is flawed – After a year the fridge fan started making noises. Ice had built-up and was rubbing on the fan. Pulled it apart and found the heating coil for defrosting does not cover the whole of cooling unit and therefore ice builds up. Have to open cover and defrost every 3-5 months when the fan stops. It's a real "lemon" Didn't think samsung could produce such poorly designed products, but they do.

Waste of money – I bought a new Samsung side-by-side fridge/freezer in Oct2010, paid $1800. It failed Aug2015 and after my heated rants to the customer service desk, it was repaired by them. It has failed again 5 months later -Jan2016. I am so very disappointed. There should be laws against shoddy workmanship and inferior products to protect the consumer.… Read more

Samsung are creating mountains of landfill waste - an environmental disaster. I will not buy Samsung again. When it gets put out for the next trash collection i will write a review and stick it very firmly on the door, for all to see. Update 06Jan2016: a technician has looked at it today and confirmed a design fault - meaning - it is not equipped to cope with AU conditions. He will fit a new defrost element plus a helper adaption (that samsung make!) and that 'should' have been fitted at first fix. $500 later and another load of groceries ruined. The power surges from this faulty fridge has also cost me 2 microwaves.

Samsung fridge – Samsung Refrigerator SRS599HNW, The Refrigerator is 5.6 years old and now frosting up behind the veggie crisper. No cold air getting to the top of fridge. Just before Christmas and now throwing food out and Milk is not staying cold. I have the family turning up from interstate on the weekend and I now have to get the fridge fixed or a new one. Last thing I needed right now.

Samsung Hang Your Head In Shame! – It took me ages to save for a new fridge, was really happy with my purchase, over $1,000 from the Good Guys. This week it started making noises as its close to Christmas and has my $60 ham in there along with other goodies, we had a repair man come to service it, well as you can guess by all the other reviews, it has iced up behind the veggie… Read more

crisper and the fan has hit the ice and broken. We lost everything in there! A week before Christmas it's costing $650 to be repaired and I have no fridge for a week. Hang your head in shame Samsung this is an obvious problem with your stock and should have been a recall. Cancelled holidays to pay for a fridge, you just STUFFED my Christmas. Won't recommend Samsung products to anyone!

Longevity – Apart from being noisy, it ran well. UNTIL 5.5 yrs old, developed large gas leak enough to compromise it completely. Samsungs response, after 5 days of phoning, emailing and trying their chat line, "it's out of Warranty" The Samsungs preferred repairer no longer repairs their fridges. My suggestion is go with an Australian made fridge !

Bah humbug Samsung – Bought this 5 years and 3 months ago. Served us well in that time. But in the last 2-3 months it has slowly failed with the exact same frost/ice at the bottom freezing vegetables, and barely cool at the top. Clearly a design flaw (or deliberate?). Will have a technician come check it, and then decide if it's worth repairing or just moving on to another brand.

Very disappointed – Same problem as previous posters. Back wall of fridge iced up after 4 years. Luckily we had extended warranty which covered the repair. Now a few months later the Power Freeze function was beeping for 3 days before fridge died. Of course it was a long weekend when phoned Samsung so transferred contents to our 15 year old fridge in the garage. Think we will cancel repair and just but a new fridge. Definitely NOT a Samsung.

Biggest waste of money – After 2 and a half years of phone calls to samsung regarding this lemon of a product they finally sent a repair guy to look at my 4 year old fridge $ 120 call out fee! he watched the video I took on my phone of the problems as i had to turn the fridge off 12 hours before he was due to arrive .....hence no problem when he got here! Samsung told me… Read more

I could not email this video to them, anyway he watched the video and said he would have to replace the control panel plus fix something else which was causing the fridge to ice up, the alarm would keep going off for DAYS at a time and it got to the point we were turning the fridge off at night so we could sleep. All up was looking at over $600 to repair! They have finally offered me a partial refund after I threatened to take the fridge and sit outside all the shops that sell their products and tell everyone who entered the shop not to buy Samsung and how unhelpful they were.

Too Noisy – We bought this fridge through Appliance Online, so far in 2 years we have made 4-5 technical call outs - No results. This fridges is good in all aspect except noise. I cannot believe in today's day an age company like Samsung is making such fridge, the level of its noise is really loud. We have now looking to buy a new one and keep this in our garage.

Agree with the majority of reviews here – I was going to say "Sorry Samsung I have to agree with the majority of the reviews here". But why should I say sorry to them...they're none to concerned about the product they're letting on the market....otherwise they'd not be getting this volume of negative reviews, they'd have turned it around years ago. There's not too many brands with the… Read more

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Ours died at the grand old age of 4 years and 10 months (and we were told by the serviceman to forget fixing it). It is just like our previous Samsung (model details forgotten).... should have learnt from that first experience. 1 star because it looks good....but don't be fooled by appearances.