Siemens iQ700 Semi-integrated Tall Tub SX57HS01DA
VerifiedMPN: SX57HS01DA2 reviews
☆☆☆☆☆ Extremely Disappointed – Premium Price, Zero service, so ZERO star. Buyer Beware: Siemens Warranty Service Reality Check!!!!!!!!!!! Before you buy any Siemens product, ask about the warranty service call wait time. Yes, the product performs well when it’s running—but when it fails under warranty? Prepare to wait. And wait. And wait. No urgency. No accountability. Just silence. We got fooled. Don’t let it happen to you.
We purchased in June 2022 - the Siemens SX57HS01DA semi-integrated dishwasher expecting top-tier performance and reliability. What we received was a string of error codes, technician visits, and mounting frustration. After encountering the E6100 error, a technician was dispatched to resolve the issue. While that fault was addressed, the unit was left with a new E3100 error, rendering the dishwasher completely unusable. This raises serious concerns about the workmanship and diagnostic competence of the technician—how does one fault get “fixed” only to be replaced by another? Despite paying four to five times more than standard market options, we are now left with no working dishwasher. The premium price tag promised quality, but what we got was a non-functional appliance and a service trail that feels careless at best. Is this the standard Siemens sets for its technicians and post-sale support? We expected excellence. What we got was a costly disappointment. The Job Reference Number 0970850497 remains open and unresolved. Siemens team, if you're reading this, please do not respond with your generic call center number—we’ve already gone through that loop. This issue has been escalated, documented, and repeatedly followed up. So here’s the question: If this job remains unresolved, where should this event (setting it to fire/crushing/sledgehammer) be made public? - YouTube? - Facebook Live? - Instagram? - Or perhaps all of the above? We’ve paid a premium for this product and expected premium support. What we’ve received is negligence. The clock is ticking.
Purchased in at Winning Appliances NSW for $1,870.
Excellant promotion - not suitable for the aged or computer illiterate – If you do not have a degree in computer logic or are over 60, this dishwasher is not for you. The operating instructions have been written without prior exposure to the aged or non tec users, who if to gain a basic understanding of the functions and how to access them, have to resort to under the under 20's. Avoid.
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Hi Geoff, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your dishwasher and can appreciate your feedback regarding the operation instructions. If we can be of any assistance to you do not hesitate to contact us on 1300 167 425. Regards, Siemens Home Australia.