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Capable, quiet, and designed to fail.
Machine works well and operates relatively quietly.
A little too much plastic and frail electronics for my liking.
The details of the wash cycles/times is a mystery. No information available with the machine or from Simpson. Just pick a wash title that sounds nice and hope for the best.
There is a silly concertina hose made out of the world's cheapest, thinnest plastic that transfers mixed detergent and water to the outer wash drum. If it wasn't designed to fail, then I don't know what it was designed for.
Fix on my wife's machine (after 2x ...
Purchased in September 2019.
Simpson SWT9043 3 years old purchased 4/10/2017. Soap dispenser hose leaks. I can see this looks like a manufacturing issue. Have contacted Electrolux for response in free repair. Previous Simpson I had over 8 years. Never had any leaks in any of my previous washers. Going by reviews this hose is an issue. In the mean time as I am in WA I will pay $71.50 for a new one as I need my machine now and hope Electrolux reimburse me as the fault lays with the manufacturing of the hose. Have to buy whole soap dispenser kit and replace. Not happ...y at all. True like others have said long wash cycle and if you do a medium wash the water level is just about high. Also always replacing the lint bag as they are now made of very poor quality material. Simpson need to stick with quality and not do cheap as what we pay is a rip off. Machine made in Thailand sticker on mine. 9/11/20 Update. Sent receipt to Electrolux would't reimburse. Will be buying a Meile next time not a Simpson. Slack at replying to email. 0 stars.
Purchased in October 2017 at The Good Guys for $718.00.
Not Happy! Have Only Had for 1 Week
Just replaced an old Samsung 8kg with the 9kg Simpson Top Load, which the Salesman recommended.
Even though I clean the filter after every wash there is still a lot of lint on everything I have washed. The cycles are very long and the Auto fill does not cover the load so I find I am using the Full water level all the time.
Purchased in August 2020 at Harvey Norman for $899.00.
Not sure about it
Usually it works ok. But a couple of times when on spin cycle it has made a loud banging noise. It sounds like it's about to break. I tried it on the slow spin cycle and it did the same thing.. I need to find out what that's about. It sometimes has trouble with things getting caught and might give an error message to move things around e.g. when I use wash bags. I've used really old machines that feel more reliable than this one. It's quite surprising since it looks nice and new and modern.
Unfortunate internal hose failure - 6 July 2020 - purchased 18 June 2018 - still a really good machine
Same issue as another reviewer that a plastic hose has split where it makes a u-turn. Hose is only a light plastic. Otherwise no issues until now and only weeks outside the 2 year warranty period. Contacted Simpson and they have arranged the replacement of the hose. It's a complete unit that includes the hose that runs from the base of the detergent dispenser to the main bowl. Very happen with the response from Simpson. Picture shows black tape of the temporary repair (thin teflon plumbing tape underneath it first) and is the bottom of the bend in the hose. Still a great machine.
Purchased in June 2018 at The Good Guys for $719.00.
No problems until now
We have had no issues with the machine until today. Just over 2 years old and just out of warranty it has started leaking. Removed the back plate to find that the internal drain hose has split in a couple of places. The thin plastic had gone hard and was not able to cope with the tight bend in the pipe. Hopefully I have succeeded in patching it but not pleased that an essential part has deteriorated after only 2 years. Not keen on paying for a replacement part if it also will die after 2 years. I also wonder how many other parts of the machine are made of shoddy materials?
Purchased in April 2018.
I purchased this machine approximately four weeks ago and in general it functions adequately. My main reason for selecting this machine was the belief that cycle times were adjustable and not excessively long like many of its competitors However the Auto Water Level feature is very poorly engineered as it does not allow for a full load of lightly soiled clothes to be washed in under an hour making the shorter 45minute cycle useless. This is contrary to what the operating manual states on page 7 under the heading "Auto Water Level Feature" which clearly states that operator has the option to select either a Manual or Auto water levels. Had I been aware of this I would have attempted to source a different product.
Purchased in December 2019 at The Good Guys for $760.00.
Worst machine I have ever owned
This machine is so loud its ridiculous. I wish Id read the reviews before I bought it.
The lint filter is terrible, hard to get out as the clips are so small - I wouldnt want to have large fingers or arthritis as it would be impossible to empty.
The water level is unreliable, I have to put it on full so that the clothes get wet.
I dont even use the detergent dispenser as most of the time its left in there as a soggy mess.
The cycle times are very long, over an hour for any of them.
I guess Im stuck with it for who knows how many years.
Purchased in April 2019 at Stan Cash for $699.00.
Can't wait for this machine to die so I can replace it
I replaced my front loader with this one. We were in a hurry so got this one as it was on sale. Worst machine I have ever had. Using the same brand of detergent and stain remover as last machine and nothing comes out. Stains stay there forever. I wonder if this machine even cleans the clothes. They come out with lint or detergent residue all over them. I even put every load on with as much water as possible to try and alleviate the problem but it doesn't help (and yes, I clean the lint filter). Grotty socks come out just as grotty as they went in. I've had to buy black socks for my kids as they weren't getting clean. They are probably still not clean but now I can't tell. I wish this machine would die so I can replace it.
Purchased in January 2019 at The Good Guys Online store.
Programs not flexible enough and cycles much too long
Replaced my old Simpson Encore 703 with the SWT9043 a couple of weeks ago. While it works OK, am really annoyed that IT controls ME, rather than the other way around. The software is appalling - cycles are too long and it won't let me select exactly what I want. The programming on my old Encore was infinitely adjustable, the "Advance" feature was excellent and the control panel told you exactly where you were at.
Have also noticed that the lint filter often doesn't contain any fluff. I have dogs and on my old machine there was ALWAYS hair...
Purchased in November 2019.
Always had Simpson and this is the worst
I bought this machine a week ago. I have always had Simpson washing machines and decided to choose Simpson again because I had been so happy with them.
This one is so loud even though we have followed instructions to ensure it is balanced. I am yet to finish a cycle as I have had to turn it off due to the noise.
Purchased in September 2019 at Harvey Norman.
Worst washing machine I have ever purchased
Very disappointed. First wash and error appeared. Also could not get lid open. Washing had to sit in water for 4 days, so you can imagine the stench when Electrolux finally sent a serviceman. He organised for machine to be sent back and I asked for a full refund of purchase. No compensation for mouldy, smelly washing!
Purchased in September 2019.
Highly recommended this company products
It lasted forever and still didnt break but we got bored from using and bought new machine to machine highly recommend using this company products. We bought new machine and dryer of this company.
Purchased in January 2011 for $700.00.
I think this is a great machine, its the old style stainless steel barrel with lint collector which is a must no fluff on your clothes, I wash my work clothes with my Son's school clothes with no issues. It has different wash cycles so you can do a quick load or heavy duty clean load. Great value for money plus these are sturdy machines and you can never go wrong with a Simpson Washing Machine.
Purchased at Harvey Norman for $700.00.
Saving time and money and cleans like a gem.
I brought my 9kg Simpson Washing machine six months ago. Its large enough to take blankets and allows me to do big loads at same run time as smaller models.
Questions & Answers
My swt9043 will not allow me to choose the water level, it always stays on “auto”. Also it doesn’t fill up with enough water according to the load I have in there.
I returned my machine for another brand because the water level even on auto did not sense the load and either used too much water for a small load and not enough water for a big load , so I felt like I was wasting water and ended up just leaving it on full load to cover the washing. I bought a front loader AEG to save water and power.
Thanks for the feedback.
Tania from Electrolux here.
We are sorry to hear you are experiencing problems with your Simpson washing machine.
If you wish to discuss this further please feel free to contact me at email@example.com attention Tania. Please list the ticket number 1784081 in the subject line
The lid won't open
Lid will not unlock
When you take off the lid to do the detergent hose delete, file the catch off the lid latch. That way you can open the lid whenever you want despite what the "intelligent control module" decides.
Just be smart enough not to put your hands in a moving washtub.
Get an answer from our members and Simpson representatives
|Category||Top Loading Washing Machines||Top Loading Washing Machines|
|Capacity||9 kg||9 kg|
|Household Size||3-4 people||3-4 people|
|Features||Door/Lid Lock (Child-proof)||Door/Lid Lock (Child-proof)|
|Energy Rating||3.5 star(s)||4 star(s)|
|Water Rating||3.5 star(s)||4 star(s)|
|Drum Material||Stainless Steel||Stainless Steel|
|Dimensions||1076 x 670 x 680 mm||1076 x 670 x 680 mm|
|Max Spin Speed||850 rpm||850 rpm|
|Number of Spin Speeds||3||3|
|Number of Wash Cycles||11||11|
|Country of Manufacture||Thailand|
|Open Lid Height||1,490 mm||1,490 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||White||White|
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