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5 reviews
Gareth S.
Gareth S.QLD
 

Seriously nice coffee – Had the Nepal blend a couple of times now and very happy with the price and the quality. Shipping took a little while but it was free (ordered 4kg for me and my friends which I think was freshly roasted for our order). They are cheaper and better quality than a lot of the bigger players - can recommend. Not to be confused with sirius coffee roasters [.] com - I don't know anything about them.

Nick J
Nick JVIC
  Verified

Fantastic Shopping Experience That Exceeded My Expectations – Not normally one to submit a review, but I had a great experience buying from Sirius Coffee. The owner couldn't do enough and supported me through my purchase. Even hand delivered my grinder and threw in a bag of coffee, which was delicious. I had a hard time trying to source the grinder I was after and had a few bad experiences with other sellers, so was skeptical. But overall very happy and highly recommend. Cheers David.

Jody
JodyNSW6 posts
  Verified

Don’t hope to get any decent service if something goes wrong – [name removed] started out helpful and pleasant, the kind of guy you want to buy from, and thats why I purchased from him. Was helpful all through the process until I approached him about the fact that the Expobar Zircon I had purchased was not working the way a coffee machine should. It was inconsistent, wouldnt hold a program and generally a… Read more

piece crap. His personality changed, then refused to help me without video footage, which I couldn't give as the machine was disconnected and replaced by a new machine from another company as we have a business to run. They had 6 days to ask for this before I changed machines but only did after it was removed from the water and power connection. So much for warranty. Beware you think your safe with warranty, this company doesn’t care and now im $3700 out of pocket. Fair trading it is, may take a while but people should not get away with ripping other people off. Do not buy! From this company. Use someone reputable.

Kait
KaitQLD2 posts
 

Deplorable customer service – Ordered coffee machine de scaler on the 4th, it’s now 11 days later and still no product and to top that off after emailing the company and expressing my concerns on the matter I got rather abusive and harassing phone call from the male owner at 7 pm at night being told I was wrong in my disappointment because they’ve been doing business for x… Read more

amount of years. Truly deplorable customer service and I will not buy from them again. I highly discourage others from buying from here also.

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Lucas
LucasWA7 posts
  Verified

Selling expired coffee – Purchased coffee from this merchant and found the original manufacturer expired dates (as printed on packages) were altered by a simple label sticker placed over. The original expiration date is 2017, and it was altered to 2021. As far as I am aware, in Australia this is HIGHLY illegal. The product, which is a consumable item, has been altered… Read more

outside the original manufacturers specifications. This is a health risk!

I am not aware if the alteration was done by the merchant, or their suppliers, but since they sell the items in Australia, they need to check their products, and adhere to Australian health and safety specifications.

Be wary and check your products dates!

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