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Smarttek Black Smart Hot Water System
EmmaMid North Coast, NSW
the perfect hot water system for camping and washing up
This hot water system endures day in day out use on the farm or out camping by the creek with no issue! this is our second hot water system, the first one is hard mounted to our camping hut. Everything is straight forward and very easy to use. It heats up water hot even in winter temperatures recently using this camping in minus 2 degrees up at Barrington tops in the snow! when traveling it lives in the
Smarttek bag witch fits all our hoses and pumps perfectly :) we couldn't be happier with our purchase!
Purchased in March 2020 for A$349.00.
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JimAlice Springs, NT
OK Unit at best
The unit came with a Patriot Campers X1, which I was excited about. I decided not to go with the Webasto option on the X1 was a very expensive upgrade (for the price, my opinion). It came with the 5 metre hose so the idea was to be able to run this to the kitchen sink for washing dishes etc. as well as the shower functionality. I also needed the hot water to wash down Stand Up Paddle boards and other gear which after a trip had sunscreen and other greasy dirt on them before packing up and putting them away for a trip home.
I have played ext...Read more
ensively while out camping and have not been able to achieve a consistent temp. with this unit at all. It goes up to around 40 degrees after start up but then drops to lukewarm very quickly and even cold (you have to turn the water off and then re-start and once the pilot light ignites it starts the cycle all over again). On a couple of occasions while showering, I've been able to keep a constant lukewarm temp but certainly not even close to hot. It certainly doesn't get hot enough to wash dishes (without adding a kettle of boiling water to the sink) and isn't hot enough to clean off greasy or sunscreen covered camping gear. I figured that it was just the nature of these units until a couple of weeks ago on a camping trip, where some friends had a Joolca V1. I couldn't believe the hot water that came out of that unit and then decided to do some research and more experimenting with my Smarttek Black. I've read the manuals, been to the support website and looked at the online set-up videos etc. and everything I'm doing is text book but I still can't achieve hot water like it's supposed to be able to do. I have now rigged up a shield so that there will be no wind interference on the next trip. If that doesn't work, I will be considering other options. Unfortunately, I doubt it will. While testing here at home, at the highest gas setting and lowest water flow, it fluctuated between 28-32 degrees and there was no wind. I haven't been able to achieve this camping though.Purchased in November 2018 for A$349.00.
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KevSydney Surrounds, NSW
Awesome product
have had this for a couple of months and used it a few times already. Holds temperature well and hasn’t failed yet. Makes camping so much more enjoyable, especially for the missus. Now we can camp off grid comfortably for days on end. The kids love it that much they have even used it to shower in the back yard for fun. Great system out of the box and with the included water pump and accessories we could use it straight away without spending more money.
Purchased in July 2020 at Smarttek .
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Find out how Smarttek Black Smart Hot Water System compares to other Gas Continuous Hot Water Systems
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DannyGreater Melbourne (Outer), VIC
- 10 reviews
- 11 likes
- Verified purchase
Not impressed.
Bought this to replace my joolca v1 which been sold with our old caravan. The biggest issue I had with the joolca was flameout during breezy weather, other than that it was a decent device which was used for 2 years full time with mostly good results.
I bought this a couple months ago and fixed to the caravan in the exact same fashion. I find this things ability to bring water up to temperature joke, we run the winter setting, slowest water flow and highest gas flow just to get mains water to 45 degrees. You cant shower due to the ridiculously...Read more
slow flow rate and filling the tiny caravan sink takes what feels like years. Also whilst the joolca batteries went dead twice a year this has gone dead twice in as many months just sitting on standby. Rusting badly all over including gas lines. Mounting tabs extremely thin and will probably tear off if we ever hit a corrugated road.Purchased in April 2020 at Tentworld Online store for A$369.00.
2 comments
Tried contacting them by phone and text (email) - no response. I mention specifically it could barley get mains water to 45c where my old joolca got tank water go 42+ when the tank water was only 1c. ... Read more
This things built fairly rubbish in any event, rust, battery life and poor performance plus no contact return from help desk. I've already bought a v2 joolca and have removed this unit.Similar opinion? Write a review on ProductReview.com.au!
Tania P.Wanniassa 2903, ACT
Ok but not suited for what I wanted
Was using this unit in my mobile pet grooming van. It is easy to use and being able to adjust water flow and temperature easily is great. When it works it is great but the unit cannot be mounted and was sold to me with the technical staff knowing this was its purpose.
The staff at Smarttek helpline were professional but I feel they lacked knowledge about the new addition to thier line and specifically how (or if) it should be mounted. The general manager and helpline staff provided conflicting information on this. Information in the specifications should reflect the required back clearances.
All up I'm sure it's a good product, however this experience has left a sour taste in my mouth.
Purchased in August 2019 for A$329.00.
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This is a really great system
Perfect for the dogs and horses, the wife loves it aswell!!! Great functionality and easy to use With all the quick connects, the longer hose is highly recommended, have been pumping out of a local creek for washing up and showers without fault.
Purchased in January 2019 at eBay for A$349.00.
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Jason S.Greater Melbourne (Inner), VIC
- 2 reviews
- 1 like
Great unit & customer support.
Once you are used to how it operates it works very well. Hot water is terrific considering the starting temp is 4 degrees lately. Ease of use & great support from the team.
Purchased in August 2018 for A$290.00.
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Steve
- 2 reviews
- 2 likes
Great unit, perfect for our setup
Works extremely well, have had no issues.
Have purchased some of the accessories which are great.
Good to know there is tech support available with any operating issues.
A must for any camp or 4wd setup.
Purchased at Smarttek for A$385.00.
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JennyGreater Melbourne (Outer), VIC
The Smarttek double ensuite shower tent was exactly what we were looking for. So easy to put up and take down
To date, there have been no issues with any Smarttek product we have. We have the tripod, the hot water service and the shower rose. Everything has fitted together nicely and with no fuss. Well done Smarttek.
Purchased at 4x4 Caravan and Camping Expo Melbourne Showgrounds for A$150.00.
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Find out how Smarttek Black Smart Hot Water System compares to other Gas Continuous Hot Water Systems
Know better, choose better.
DeanoNorthern Region, NSW
Your mad not to have one.
Hello , after trying out the smartec 6 thought I would let you know I have taken it from the snowy mountains to cape York through the Simpson desert countless corrugated roads and every morning it has given me the best hot shower , uses bugga all gas, power and water , your mad not to have one.
Purchased in July 2018.
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Smarttek SupportSmarttek
Hi Danny, Thanks for your review. Sounds like you had some user issues with your hot water system. One of the great things about Smarttek Hot Water System is we guarantee a 40-degree temperature rise ... Read more
running on Minimum settings. You also get a 3 years Manufactures Warranty and our customer support which is available every day of the year up to 7 PM AEST. If your heart is still in it give us a call on 1300 119 906 we would be happy to help.