Smeg DWAFI6314-2

Smeg DWAFI6314-2

 VerifiedMPN:DWAFI6314-2
Smeg DWAFI6314-2
1.0

1 review

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1 review
David K.
David K.Sydney, NSW33 posts
 

SMEG Fail - Dishwasher

Having bought a fully renovated home and finding SMEG appliances throughout you would think yourself pretty lucky. However even with all the manuals purchase dates and purchase details left by the previous owners SMEG refused to help with any support because i am not the purchaser of record. Purchasing a new machine today and i think we will try Westinghouse at a third of the price.
Smeg
Smeg   DM   
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Questions & Answers

elosch
elosch

We moved into a newly built apartment less than a year ago that came with a DWAFI6314-2 built-in dishwasher. The appliance has been excellent this whole time, we love the layout and the dishes are always sparkling, and we regularly check and clean the filter and pre-rinse our dishes. However, tonight the machine malfunctioned rather dramatically. We noticed that the dishwasher was louder than usual, as in we could really hear the water sloshing around in the unit. We didn't think much of it and let the machine do its job, but about an hour later later the machine started beeping, different from the normal end of cycle notice. We counted 5 short beeps, followed by 2 longer beeps, but the machine was still humming and doing something. Shortly thereafter we noticed a burning plastic / electrical smell coming from the machine and that's when we also noticed two puddles of water pooling under the from door either side of the panel where the hinges would be. The smell is obviously not normal so we immediately switched the dishwasher off at the power point. I suspect there is a problem with the draining or circulating pump, but we certainly didn't expect such an issue after not even 12 months of operation and given that we take care to keep the machine clean. What do we need to do to have this problem problem looked at and repaired? We understand that the appliance should have a 2 year warranty, but we never received any invoice for this or any of our other appliances.

Smeg
Smeg   DM   

Dear elosch, Could you please email service@smeg.com.au with your name, address and contact number and mark it to the attention of Lesley? Once she has this information, she will be in direct contact with you.
Regards
Smeg

elosch
elosch  

Details

CategoryBuilt-in Dishwashers
Price (RRP) $1,790
FeaturesChild Lock, Cutlery Rack, Eco Mode/Wash, Foldable Racks and Height-Adjustable Upper Rack
Number of Place Settings 14
Water Rating5.5 star(s)
Water Consumption9.6 L/wash
Energy Rating3.5 star(s)
Energy Consumption243 kWh per year
Control Panel Position Top
Maximum Noise Level47 db
Number of Programs10
Dimensions 818 x 598 x 570 mm
Manufacturer Warranty2 year(s)
Colour / FinishSilver
ManualDownload manual
Visit official website
  • GTIN13: 8017709278762
  • MPN: DWAFI6314-2

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